IT News

IT Announcements

Unified Login Experience for UM Apps and Services

  • When you visit the majority of University of Miami applications or services, you will arrive at a UM-branded login page, and then you'll sign in with your University credentials: your Login ID and password.

Advisory for Students: Changes to IT Services Access After Graduation

  • Before you head off on your next adventure, we wanted to share some information about your access to IT services after you leave the University of Miami.

Advisory for Faculty: Changes to IT Services Access After Separation or Retirement

  • If your primary role at the University is separated or retired faculty, please review information about access to IT services after you leave the University of Miami.

All About the IT Gateway for Students, Faculty, and Staff

  • We are excited to announce the launch of the new IT web gateway, designed to streamline access for all of your technology needs via our website! The gateway provides a one-stop destination for everything IT-related, including guidance on connecting to WiFi, resetting your password, downloading essential software, and much more.

Device Update Notifications via Nudge for Apple Computers (MacOS)

  • Apple periodically makes available security updates and system upgrades for MacOS and its built-in applications, including Safari, directly to Mac computers in the System Preferences Software Updates setting. Nudge is an application that notifies Mac computer users about security updates they are required to install. IT requires University of Miami computers running MacOS to be updated within a certain number of days from when a security update is released.

MacOS 12 Monterey Support Ending on November 22, 2024

  • With last year's release of Mac operating system (MacOS) 14 Sonoma, MacOS 12 Monterey will no longer receive security updates after November 2024. As a result, the University of Miami Information Technology (IT) department will end support for MacOS 12 Monterey on November 22, 2024.

New Apple Privacy Features May Conflict with UMiamiWireless and SecureCanes Network Access

  • With recent updates to Apple's operating systems, two privacy features—iCloud Private Relay and Private Wi-Fi Address—may be automatically enabled on your devices. While these features are designed to protect your privacy, they can sometimes hinder your ability to access certain University of Miami secure Wi-Fi networks, such as UMiamiWireless (for Coral Gables/Marine faculty and staff) and SecureCanes (for UHealth/MSOM faculty and staff).

Security Updates for University-Managed Windows Devices

  • IT @ the Academy will be implementing new automatic security updates notification messages on all faculty and staff's University-managed Windows devices.

Adobe Apps on MacOS 14 Sonoma

  • Adobe is currently in the process of testing and optimizing their latest apps to run on MacOS 14 Sonoma. Adobe recommends that Mac users check the system requirements of your Adobe apps for the latest information on compatibility with operating systems and hardware.

SoftChalk Cloud Enterprise License Decommissioned on May 31, 2024

  • Due to declining usage and evolving use of other authoring tools, we have made the decision to sunset our enterprise license for SoftChalk Cloud on May 31, 2024. To support you, we have outlined some important information and alternative solutions.

How to Keep Windows Devices Updated while Learning, Teaching, and Working Remotely

  • In an effort to keep our online environment secure, University of Miami Information Technology (UMIT) deploys new security updates and patches for University-managed Windows devices on a monthly basis*. These updates are automatically installed while on a University campus, so you may be missing out on vital updates if you're currently at a remote location.

Live Transcription (Live Closed Captioning) in Zoom and Teams

  • The University of Miami has enabled a live transcription option—a feature that provides real-time automatic speech recognition (ASR) captions and transcripts—for Zoom and Microsoft Teams meetings and webinars.

Mac Users: Install the Zoom Outlook Add-in on Your Mac Computer

Make Phone Calls via Microsoft Teams

  • Microsoft Teams can be used on your computer or mobile phone via the Teams app—which makes it easier to manage phone calls, especially if you are working remotely! This service is available at no additional cost to the University community (this change does not affect the total cost of Telecommunications services).

Computer Lifecycle Management Program Is the Answer for Aging Computers

  • Through the University's CLMP program, full-time faculty or staff based at the Coral Gables or Rosenstiel campuses are eligible to renew computers that are older than four years old.

MyUPrint: The Web-Based Version of UPrint

  • MyUPrint is the new, web-based version of UPrint, which allows students to view their UPrint balance, upload documents to print, and view a history of past print jobs. Plus, with MyUPrint, you can print on campus without having to download the UPrint drivers on your computer!

Listserv Upgraded to Version 17.0 to Include New Features

  • Listserv, the University's email management software, was upgraded to version 17.0 in November 2019. Now, you'll notice several noteworthy changes within Listserv, including a brand new web inteface and HTML newsletter builder.

LinkedIn Learning Courses Available in ULearn

  • Human Resources (HR), in partnership with UMIT, has to integrated the new LinkedIn Learning library into ULearn, the University's Learning Management System (LMS), to enable you to easily manage course registration, tracking, and reporting.

Lynda.com Upgraded to LinkedIn Learning

New Citrix Interface (ucitrix.miami.edu – Gables)

  • Please be advised that the Citrix landing page (ucitrix.miami.edu – Gables) now displays a new interface. You'll notice that the folder view on the landing page is no longer visible, and all icons will be immediately accessible on the landing page.

Java License Changes: Open-Source Versions Available for Use

  • Oracle announced that Java—one of the most popular programming languages in the world—is no longer be available for commercial use without a license.

Duo Mobile Support for iOS 10 and Android 6 has Ended

  • Duo no longer supports the Duo Mobile application for iOS 10 and Android 6. This end of support milestone is not an end of life for the Duo application on devices with these operating systems; push and app-generated passcode authentications will continue to function on installed apps. 

All Mainframe Accounts Deactivated

  • As part of the University of Miami's committment to close down mainframe applications that ERP applications replaced, access to legacy mainframe services was deactivated.

UMIT: Give to United Way

  • Did you know that every unrestricted dollar you give to the United Way is worth $2.16 of help to the community? Take a quick look at how far your contribution can really go.

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