CaneID Self-Service CaneID Self-Service
CaneID Self-Service
Need to reset your University of Miami CaneID password? Visit caneid.miami.edu and select "Forgot Password."
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New to UM
Students, faculty, and staff have quick access to UM systems—such as CaneID Self-Service, CaneLink, Blackboard, Workday, and many more—at their fingertips.
Access UM systems by your role >
Wireless at the U Wireless at the U
Wireless Networks at the U
The University of Miami provides various networks, including wireless and wired, for the UM community.
Learn More About UM's Networks >
Software Software
Free Software Downloads
UMIT provides downloadable software and related services to support teaching, learning, productivity, and research. Many software products are available at no cost to the UM community.
Review Available Software Now >
Artificial Intelligence Tools Artificial Intelligence Tools
Artificial Intelligence Tools
Learn more about artificial intelligence (AI) tools available for use by University of Miami students, faculty, and staff.
All About AI >
phishing phishing
Don't Get Phished
Phishing is a form of fraud in which an attacker tries to learn private information (such as login credentials). The best way to combat scams is to learn what phishing looks like and how to protect yourself.
Learn How to Stay Safe Online >
LinkedIn Learning LinkedIn Learning
Online Learning
Access the University's various online learning resources to help learn business, software, technology, creative, and leadership skills to achieve personal and professional goals.
Learn More >
Beware of Zoombombing Beware of Zoombombing
Beware of Zoombombing
Zoombombing is a form of trolling in which a participant uses Zoom's screen sharing feature to interrupt and disrupt meetings and classes.
Learn How to Avoid Zoombombing >
New and Improved Features for Office 365
Learn more about Microsoft Office 365's newest features, and get more information to take full advantage of these improvements and additions.
View All O365 Updates >
IT Resources IT Resources
Collaboration and Cloud-Based Storage
Access and share files from any device! UM's collaboration and cloud-storage solutions gives you unlimited space to securely back up your data online—plus, real-time editing and permission-based settings.
Learn More >
Stay Secure Online
Access security awareness articles and videos, review available services, report IT security incidences, learn about security compliance and industry best practices, and much more.
Visit the IT Security Website >
Help & Support Available 24/7
Many issues can be resolved over the phone or via email since IT Service Desk technicians have access to remote control software to perform troubleshooting on your computer.
Connect with UMIT support >
Need help?

Contact your dedicated IT support team

Need help?

Contact your dedicated IT support team

WELCOME

The vision of the University of Miami's Department of Information Technology is to be the best information technology organization in higher education and healthcare; recognized for strategic leadership, innovation, and collaborative partnerships in achieving UM's academic, clinical, and research goals.
CaneID Self-Service Portal New to UM Services & Products Help & Support

NEWS & ANNOUNCEMENTS

News: IT@TheU

Stay in the know by reviewing the latest information technology-related news at the University of Miami.

Phishing

Phishing Scams to Look Out For

Phishing is a form of fraud with the goal of tricking you into sharing personal information. Learn how to protect yourself from various types of scams.

New & Improved Features for Office 365

Learn more about recently added Microsoft Office 365 features, and how to take advantage of these improvements and additions.

VPN

Stay Secure on UM's Virtual Private Network

The University's virtual private network (VPN) solution provides a secure connection between your device(s) and any website or application.

IT Resources

IT Alerts

Access alerts for various UM systems, including planned maintenances and emergency outages.

View the Latest Alerts

Services & Products

Accounts and Security

Reset your CaneID password, connect to the network, obtain account information/access, and more. Learn more.

Administrative Applications

Access enterprise system applications, business tools to increase productivity, and more. Learn more.

Customer Service and Support

Get support for all of your IT issues, request services, and more. Learn more.

Email and Collaboration

Learn email features, share documents and ideas, build your community, and more. Learn more.

Hardware

Obtain guidance on your hardware purchases, ensure you have the right fit to optimize your responsibilities, and more. Learn more.

Hosting

Back up you your data files, host your web site or server, and more. Learn more.

Network and Voice

View our product offerings for phones, utilize video conferencing, connect to the network, and more. Learn more.

Software

From Adobe products to Microsoft’s Office Suite, view available software to run your device(s). Learn more.

Third Party Applications

Partner with IT for management of third party software applications. Learn more.

Training

Learn how to use your software and become more productive. Learn more.

Web

Learn what is available to promote your organization and services via the web. Learn more.

Policies and Procedures

View/download UMIT's policies and standard operating procedures. Learn more.

A-Z Listing

Access All Services & Products

A-Z Listing

Access All Services & Products