
User-friendly alternative to placing a phone call to the IT Service Desk.
We're enhancing your UService (ServiceNow) experience by merging* IT's support ticketing systems on Tuesday, April 29, 2025. While you can continue to contact the IT Service Desk via the same phone numbers, our self-service portal is getting a makeover.
*Please be advised that the UHealth ServiceNow instance (uhealth.service-now.com) may experience some slowness starting Friday, April 25 at 6 p.m. through Tuesday, April 29 at 8 a.m. as we prepare to merge our IT support ticketing systems. There is no scheduled downtime due to the merger.
User-friendly alternative to placing a phone call to the IT Service Desk.
Creates a unified experience for all IT self-service portal users.
Ability to view current and planned upcoming IT system outages.
Submit and track your IT support tickets and service requests via the new self-service portal, which has a fresh, modern look and improved navigation.
Visualize the Experience
Sneak Peek of New Self-Service Portal
For any questions or concerns, please contact the IT Service Desk.
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