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A menu of options with a recorded message that automatically reroutes your calls |
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AKAs: ACD
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Distributes incoming calls to a central number in a predetermined pattern to your office staff |
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Provides an efficient means of repeatedly providing your callers with lengthy and/or detailed information |
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AKAs: CaneNet Wireless, CaneNet Wired, Residential Student Wired Network, Student Wireless
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The University's student network available in the Residential Colleges and the University Village |
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AKAs: Wireless Connection
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Wireless network access for UM guests |
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AKAs: Central Server Services, Computer Support - Faculty & Staff
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Provides wide ranging office technology and support in a networked environment |
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Dialing instructions for on-campus, off campus, long distance, and international calls |
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World-wide roaming access service developed for the international research and education community |
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AKAs: Toll Free inbound 800
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Domestic Inbound toll-free service so incoming callers do not have to pay long-distance charges |
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AKAs: Cisco Jabber
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An application that delivers University desk phone calls directly to your mobile phone |
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AKAs: Secure Wireless Network
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SecureCanes is a wireless network with enhanced security features |
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AKAs: Telephone Training, VoIP Training
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Voice Telephone and Network training instructions in both audio and video formats are available |
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Report trouble and repairs for your voice and network services |
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AKAs: Data Connections, Telephone Wiring
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Supporting all aspects of telecommunication wiring for both voice and data |
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AKAs: Network Services Request
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A Telecommunications Service Service Requisition (TSR) is necessary for all telephone service requests |
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AKAs: Network Services Request
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Cable TV is provided to each residential college room and on-campus apartment |
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AKAs: Contact Center VoIP, UCCE
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A VoIP sophisticated automatic call center |
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AKAs: VPN, Pulse, Pulse Secure
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Provides a web-enabled portal for creating an SSL-based virtual private network (VPN) connection |
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AKAs: Orders, Voice and Network
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A Telecommunications Service Service Requisition (TSR) is necessary for all voice and data orders |
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AKAs: Teleconferencing Service
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Voice teleconferencing services for three or more locations |
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AKAs: Voicemail, AVST
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Telephone automatic voice messaging service |
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AKAs: Wireless Connection
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The University of Miami has several wireless networks available for your wireless needs |
