View our product offerings for phones, utilize videoconferencing, connect to the network, and more.
Automated Attendant |
A menu of options with a recorded message that automatically reroutes your calls |
Automatic Call DistributionAKAs: ACD |
Distributes incoming calls to a central number in a predetermined pattern to your office staff |
Bulletin Board |
Provides an efficient means of repeatedly providing your callers with lengthy and/or detailed information |
CaneNetAKAs: CaneNet Wireless, CaneNet Wired, Residential Student Wired Network, Student Wireless |
The University's student network available in the Residential Colleges and the University Village |
CanesGuestAKAs: Wireless Connection |
Wireless network access for UM guests |
Computer Support - Faculty and StaffAKAs: Central Server Services, Computer Support - Faculty & Staff |
Provides wide ranging office technology and support in a networked environment |
Dialing Instructions |
Dialing instructions for on-campus, off campus, long distance, and international calls |
eduroam |
World-wide roaming access service developed for the international research and education community |
Inbound 800 Toll-Free ServiceAKAs: Toll Free inbound 800 |
Domestic Inbound toll-free service so incoming callers do not have to pay long-distance charges |
JabberAKAs: Cisco Jabber |
An application that delivers University desk phone calls directly to your mobile phone |
SecureCanesAKAs: Secure Wireless Network |
SecureCanes is a wireless network with enhanced security features |
Telecommunications TrainingAKAs: Telephone Training, VoIP Training |
Voice Telephone and Network training instructions in both audio and video formats are available |
Telecommunications Trouble Reporting |
Report trouble and repairs for your voice and network services |
Telecommunications WiringAKAs: Data Connections, Telephone Wiring |
Supporting all aspects of telecommunication wiring for both voice and data |
Telephone Services RequestAKAs: Network Services Request |
A Telecommunications Service Service Requisition (TSR) is necessary for all telephone service requests |
TelevideoAKAs: Network Services Request |
Cable TV is provided to each residential college room and on-campus apartment |
Unified Contact Center Enterprise VOIPAKAs: Contact Center VoIP, UCCE |
A VoIP sophisticated automatic call center |
Virtual Private NetworkAKAs: VPN, Pulse, Pulse Secure |
Provides a web-enabled portal for creating an SSL-based virtual private network (VPN) connection |
Voice and Network OrdersAKAs: Orders, Voice and Network |
A Telecommunications Service Service Requisition (TSR) is necessary for all voice and data orders |
Voice Teleconferencing ServiceAKAs: Teleconferencing Service |
Voice teleconferencing services for three or more locations |
Voicemail ServiceAKAs: Voicemail, AVST |
Telephone automatic voice messaging service |
Wireless NetworksAKAs: Wireless Connection |
The University of Miami has several wireless networks available for your wireless needs |
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