Alerts


Experiencing issues with an IT service or product? Please notify the UMIT Service Desk at: help@miami.edu.

Critical Information – Credible Cyberthreat


Workday Planned Maintenance Schedule


Informational AlertUService Upgrade – Monday, November 2 from 2-6 a.m.

Post Date:
10/26/20 - 9:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/02/20 - 2:00 a.m. - 11/02/20 - 6:00 a.m.

Please be advised that UService (ServiceNow), our IT service management system, will be upgraded to the new Paris release on Monday, November 2 from 2-6 a.m. During this time, you may experience intermittent service disruptions when accessing UService. Please keep in mind that the upgrade to Paris includes minor user interface updates, and aims to improve overall functionality of the UService system.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Box Issues Have Been Resolved

Post Date:
10/19/20 - 2:45 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/19/20 - 11:05 a.m. – 10/19/20 - 2:45 p.m.

Issues with the cloud-based storage solution Box have been resolved, and Box is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertBox Issues

Post Date:
10/19/20 - 11:05 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
10/19/20 - 11:05 a.m. – 

Please be advised that the University is currently experiencing issues with the cloud-based storage solution Box (box.miami.edu). You may experience intermittent issues logging in to Box, accessing content, and/or uploading or downloading files during this time. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Starting Friday, October 16 at 9 p.m.

Post Date:
10/14/20 - 8:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/16/20 - 9:00 p.m. - 10/19/20 - 8:30 a.m.

Please be advised that CaneLink (canelink.miami.edu) will be undergoing planned maintenance starting Friday, October 16 at 9 p.m. through Monday, October 19 at 8:30 a.m. During this time, you will not be able to log in to CaneLink. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational Alert Workday Maintenance – Saturday, October 17, 2020 from 2 a.m.-2 p.m.

Post Date:
10/12/20 - 9:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/17/20 - 2:00 a.m. – 10/17/20 - 2:00 p.m.

Due to scheduled quarterly maintenance, Workday will be unavailable on Saturday, October 17 from 2 a.m.-2 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Various Systems, Departmental File Servers, and Database Servers Issues Have Been Resolved

Post Date:
10/07/20 - 12:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/07/20 - 11:35 a.m. – 10/07/20 - 12:30 p.m.

Issues with various systems, departmental file servers, and database servers have been resolved, and the systems are now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertVarious Systems, Departmental File Servers, and Database Servers Issues

Post Date:
10/07/20 - 11:35 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
10/07/20 - 11:35 a.m. – 

Please be advised that the University is currently experiencing issues with various systems, departmental file servers, and database servers. At this time, you may experience intermittent outages connecting to the following systems:

  • BlueCielo Meridian
  • Boomi
  • DCIE-Global Academy Portal
  • Energy Management
  • Griffin.library.miami.edu
  • PlateSmart LPR
  • Power BI Gateway
  • PowerFAIDS
  • Student Affairs Application Server
  • UCitrix.miami.edu
  • UPrint

Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational Alerteduroam Network Upgrade - New Authentication Prompt Starting Friday, October 9, 2020 at 6 p.m.

Post Date:
10/05/20 - 10:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/09/20 - 6:00 p.m.

Please be advised that UMIT will be upgrading the eduroam network on Friday, October 9, 2020 at 6 p.m. There is no expected downtime for the eduroam network.

After the upgrade, if you are off-campus and using the eduroam network, you may receive a prompt to accept a new authentication certificate. (You will only be asked to accept this authentication prompt once per device.) Click here to see what the new prompt will look like.

You will also be able to test your eduroam connection while on University of Miami's Coral Gables and RSMAS campuses. The eduroam instructional guide also provides information on how to prevent your device from automatically connecting to the eduroam network while at the University of Miami. (Note: While on campus, UM students are strongly encouraged to use CaneNet Wireless, while UM faculty and staff are strongly encouraged to use SecureCanes. Both of these networks provide encryption for wireless communications, making it safer to use wireless devices.)

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertVirtual Private Network (VPN) Upgrade (remote.med.miami.edu) - Friday, October 9 from 5-6 a.m.

Post Date:
10/05/20 - 9:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/09/20 - 5:00 a.m. – 10/09/20 - 6:00 a.m.

Please be advised that University of Miami's virtual private network (VPN), Pulse Secure (remote.med.miami.edu), will undergo a system upgrade on Friday, October 9 from 5-6 a.m. There is no expected downtime for the VPN, and VPN access will remain operational during this time.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertVirtual Private Network (VPN) Upgrade (remote.miami.edu) - Thursday, October 8 from 5-6 a.m.

Post Date:
10/05/20 - 9:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/08/20 - 5:00 a.m. – 10/08/20 - 6:00 a.m.

Please be advised that University of Miami's virtual private network (VPN), Pulse Secure (remote.miami.edu), will undergo a system upgrade on Thursday, October 8 from 5-6 a.m. There is no expected downtime for the VPN, and VPN access will remain operational during this time.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Phone Issues at Bascom Palmer Eye Institute Have Been Resolved

Post Date:
10/03/20 - 6:20 a.m.

Affected Campus(es):
Miller Medical

Severity:
Informational

Duration:
10/02/20 - 2:25 p.m. – 10/03/20 - 6:20 a.m.

Issues with incoming calls to phones at Bascom Palmer Eye Institute have been resolved, and the phone system is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertPhone Issues at Bascom Palmer Eye Institute

Post Date:
10/02/20 - 2:25 p.m.

Affected Campus(es):
Miller Medical

Severity:
Warning

Duration:
10/02/20 - 2:25 p.m.

Please be advised that the University is currently experiencing issues with incoming calls to phones at Bascom Palmer Eye Institute. This issue does not affect inbound calls to UHealth Tower and/or Medical campus phones. Outgoing calls are not affected. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertSingle Sign-On (SSO) Maintenance – Wednesday, October 7 from 8 a.m.-11:59 p.m.

Post Date:
10/02/20 - 9:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/07/20 - 8:00 a.m. – 10/07/20 - 11:59 p.m.

Please be advised that the University of Miami's access management system Single Sign-On (SSO) will be undergoing maintenance on Wednesday, October 7 from 8 a.m.-11:59 p.m. You may experience intermittent outages connecting to SSO-enabled services and applications during this time, including: Workday, CaneLink, Box, Google Drive, OneDrive, Office 365, SharePoint, etc. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Office 365 Issues Have Been Resolved

Post Date:
09/28/20 - 9:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/28/20 - 6:15 p.m. – 09/28/20 - 9:00 p.m.

Issues with Microsoft Office 365 services have been resolved, and Office 365 is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertOffice 365 Issues

Post Date:
09/28/20 - 6:15 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
09/28/20 - 6:15 p.m. –

Due to a nationwide Microsoft Office 365 service outage, the University is currently experiencing issues with Office 365 services, including email.miami.edu, teams.microsoft.com, app.powerbi.com, etc. During this time, you may be unable to arrive at the Office 365 login page. Work is underway to resolve this issue as quickly as possible. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Issue with Links Received via Email Have Been Resolved

Post Date:
09/16/20 - 6:15 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/16/20 - 5:00 p.m. – 09/16/20 - 6:15 p.m.

Issues with links received via email have been resolved, and the email system is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertIssue with Links Received via Email

Post Date:
09/16/20 - 5:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
09/16/20 - 5:00 p.m. – 

Please be advised that some links received within the University's Outlook email system were inadvertently made inaccessible. We have made some immediate changes to our email environment to temporarily correct the issue. Work is underway to fully resolve this issue as quickly as possible. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Campus Access Control (CS Gold) Issues Have Been Resolved

Post Date:
09/16/20 - 09:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/16/20 - 7:55 a.m. – 09/16/20 - 9:00 a.m.

Issues with the campus access control application CS Gold have been resolved, and the application is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertCampus Access Control (CS Gold) Issues

Post Date:
09/16/20 - 7:55 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
09/16/20 - 7:55 a.m. – 

Please be advised that the University is currently experiencing issues with the campus access control application CS Gold. During this time, meal swipes, Cane Express, and Dining Dollars are not able to be processed. In addition, you may experience issues accessing the administrative web portal, sending files, and/or printing Cane Cards. Work is underway to resolve this issue as quickly as possible. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertQualtrics Maintenance – Thursday, September 17 from 5:30-6:30 p.m. 

Post Date:
09/15/20 - 4:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/17/20 - 5:30 p.m. – 09/17/20 - 06:30 p.m.

Please be advised that the survey application, Qualtrics, will be undergoing planned maintenance on Thursday, September 17 from 5:30-6:30 p.m. No downtime is expected for the Qualtrics application. (Note: Changes made during this maintenance may affect the way your email handles incoming messages originating from Qualtrics at UM.)

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneID Self-Service Maintenance – Wednesday, September 16 from 8-11:59 p.m.

Post Date:
09/11/20 - 10:45 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/16/20 - 8:00 p.m. – 09/16/20 - 11:59 p.m.

Due to scheduled maintenance, CaneID Self-Service (caneid.miami.edu) will be unavailable on Wednesday, September 16 from 8-11:59 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertZoom Temporarily Disables Telephone Options for Webinar Attendees

Post Date:
09/09/20 - 8:00 a.m. – 

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
09/09/20 - 8:00 a.m. – 

Please be advised that Zoom has temporarily disabled the telephone options for webinar attendees in Zoom version 5.2.3. Zoom plans to re-enable these option in the next few weeks. In the meantime, attendees may connect to Webinar audio through the Zoom desktop client, web client, or mobile app.

Webinar hosts and panelists can still join by telephone, as well as through computer audio. All phone features for webinar attendees have been disabled for the time being, but panelists are unaffected.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertText Message Notifications Feature in Outlook on the Web will be Retired on September 30, 2020

Post Date:
09/08/20 - 3:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/30/20 - 12:01 a.m. –

If you are currently using Outlook on the Web (OWA)'s text message notifications feature for University of Miami email, please be advised that Microsoft is retiring this feature in OWA on September 30, 2020; however, notifications are available via the Outlook mobile phone app (on Android and iOS).

After this date, text message notifications will stop automatically and you will no longer be able to create or edit text message notifications. If you would like to receive notifications on your mobile phone, please download Outlook for Android or Outlook for iOS. For information on how to optimize the Outlook mobile phone app, including how to enable notifications, visit this Microsoft support page. No action is necessary if you do not want to receive notifications after this date.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu

Thank you.


Informational Alert Workday Maintenance – Saturday, September 12 from 2-10 a.m.

Post Date:
09/08/20 - 8:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/12/20 - 2:00 a.m. – 09/12/20 - 10:00 a.m.

Due to scheduled monthly maintenance, Workday will be unavailable on Saturday, September 12 from 2-10 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational Alert Zoom Meetings will Require Passcode or Waiting Room as of September 27, 2020

Post Date:
09/03/20 - 8:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/27/20 - 12:01 a.m. -

As you may know, Zoom recently released Zoom 5.0, which provides additional security and privacy for Zoom meetings. In addition to this update, Zoom is also modifying their default security settings. As of September 27, if you do not have a passcode on an existing Zoom meeting, a waiting room will be enabled by default. Zoom meetings created after this date will require either a passcode or a waiting room. These changes will further secure Zoom video conferences by preventing unwanted participants from joining your meetings.

Here's what you need to know:

  • Passcodes are randomly generated, but can be customized by the host.
  • If you select the passcode option, all attendees, either joining via their computer or by phone, will be required to access the meeting with the passcode (e.g., through the passcode embedded in the Zoom meeting link or by manually entering the passcode via phone or web).
  • If you add passcodes to an existing meeting, calendar invites will need to be sent again to include the passcode.

To learn more about this update, review this comprehensive list of FAQs.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertListserv Website Issues

Post Date:
09/02/20 2:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
09/02/20 - 2:30 pm –

Please be advised that we are currently experiencing issues with the Listserv website (listserv.miami.edu). You may experience intermittent outages connecting to the Listserv site during this time. Note: All email to/from Listserv is functioning normally. We are working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational Alert Virtual Private Network (VPN) Upgrade – Thursday, September 3 from 5-7 a.m.

Post Date:
09/02/20 - 9:50 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/03/20 - 5:00 a.m. – 09/03/20 - 7:00 a.m.

Please be advised that University of Miami's virtual private network (VPN), Pulse Secure (remote.med.miami.edu), will undergo a system upgrade on Thursday, September 3 from 5-7 a.m. There is no expected downtime for the VPN, and VPN access will remain operational during this time.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational Alert Hyland OnBase UMiami Maintenance – Thursday, September 3 from 7-11:59 p.m.

Post Date:
09/01/20 - 11:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/03/20 - 7:00 p.m. – 09/03/20 - 11:59 p.m.

Please be advised that Hyland OnBase UMiami will be undergoing maintenance on Thursday, September 3 from 7-11:59 p.m. During this time, access to OnBase may be intermittently unavailable. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneID Self-Service Maintenance – Wednesday, August 26 from 6-7 p.m.

Post Date:
08/26/20 - 10:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/26/20 - 6:00 p.m. – 08/26/20 - 7:00 p.m.

Due to scheduled maintenance, CaneID Self-Service (caneid.miami.edu) will be unavailable on Wednesday, August 26 from 6-7 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Zoom Online Platform Issues Have Been Resolved

Post Date:
08/24/20 - 1:20 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/24/20 - 9:25 a.m. – 08/24/20 - 1:20 p.m.

Issues with the Zoom online platform have been resolved, and Zoom is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertZoom Online Platform Issues

Post Date:
08/24/20 - 9:25 a.m. – 

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
08/24/20 - 9:25 a.m. – 

Please be advised that the University is currently experiencing issues with the Zoom online platform (zoom.miami.edu). During this time, you may experience issues logging into the Zoom online platform and starting/joining Zoom meetings and webinars. If possible, log in via the Zoom desktop client to start/join Zoom meetings and webinars while Zoom's engineering team works to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational Alert Hyland OnBase UMiami Maintenance – Thursday, August 27 from 8-11:59 p.m.

Post Date:
08/24/20 - 9:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/27/20 - 8:00 p.m. – 08/27/20 - 11:59 p.m.

Please be advised that Hyland OnBase UMiami will be undergoing maintenance on Thursday, August 27 from 8-11:59 p.m. During this time, access to OnBase may be intermittently unavailable. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Phone Issues at Medical Campus Have Been Resolved

Post Date:
08/18/20 - 8:45 a.m.

Affected Campus(es):
Miller Medical

Severity:
Informational

Duration:
08/18/20 - 8:10 a.m. – 08/18/20 - 8:45 a.m.

Issues with older Nortel phones at the Medical campus have been resolved, and the phone system is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertPhone Issues at Medical Campus

Post Date:
08/18/20 - 8:10 a.m.

Affected Campus(es):
Miller Medical

Severity:
Warning

Duration:
08/18/20 - 8:10 a.m.

Please be advised that the University is currently experiencing issues with older Nortel phones at the Medical campus. This issue does not affect UHealth Tower Nortel phones and/or any Cisco VoIP phones. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Issues with Inbound Calls at Coral Gables Campus Have Been Resolved

Post Date:
08/10/20 - 5:30 p.m.

Affected Campus(es):
Coral Gables

Severity:
Informational

Duration:
08/10/20 - 11:20 a.m. – 08/10/20 - 5:30 p.m.

Issues with inbound calls to phone numbers at the Coral Gables campus have been resolved, and the phone system is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertIssues with Inbound Calls at Coral Gables Campus

Post Date:
08/10/20 - 11:20 a.m.

Affected Campus(es):
Coral Gables

Severity:
Warning

Duration:
08/10/20 - 11:20 a.m.

Please be advised that the University is currently experiencing issues with inbound calls to phone numbers that begin with 305-284 (Coral Gables campus). Internal and outbound calls are operating normally. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational Alert Workday Maintenance – Saturday, August 15 from 2-10 a.m.

Post Date:
08/10/20 - 11:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/15/20 - 2:00 a.m. – 08/15/20 - 10:00 a.m.

Due to scheduled monthly maintenance, Workday will be unavailable on Saturday, August 15 from 2-10 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Campus Access Control (CS Gold) Issues Have Been Resolved

Post Date:
08/09/20 - 11:15 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/09/20 - 9:45 a.m. – 08/09/20 - 11:15 a.m.

Issues with the campus access control application CS Gold have been resolved, and the application is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertCampus Access Control (CS Gold) Issues

Post Date:
08/09/20 - 9:45 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
08/09/20 - 9:45 a.m. – 

Please be advised that the University is currently experiencing issues with the campus access control application CS Gold. During this time, you may experience issues accessing the administrative web portal, sending files, and/or printing Cane Cards. Work is underway to resolve this issue as quickly as possible. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - CaneID Password Reset Delays Have Been Resolved

Post Date:
07/29/20 - 4:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/29/20 - 11:15 a.m. – 07/29/20 - 4:00 p.m.

Issues with CaneID password reset delays have been resolved, and the system is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertCaneID Password Reset Delays

Post Date:
07/29/20 - 11:15 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
07/29/20 - 11:15 a.m. – 

Please be advised that the University is currently experiencing issues with CaneID (caneid.miami.edu) password resets. During this time, you may experience longer than normal delays for password resets to process. Work is underway to resolve this issue as quickly as possible. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational Alert Virtual Private Network (VPN) Update at Center for Computational Science – Monday, July 20

Post Date:
07/19/20 - 8:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/20/20 - 7:00 a.m. -

Please be advised that the University of Miami's virtual private network (VPN), Pulse Secure, at the Center for Computational Science (CCS) (remote.ccs.miami.edu) will be updated to make a new VPN connection client version available on Monday, July 20, 2020.

As of July 20, when initiating a VPN connection, you may see a pop-up alert on your computer that requests to update your current desktop VPN client to the newest version. Follow the desktop VPN client prompts to complete the update. Please keep in mind that you are not required to update your desktop VPN client at this time, and you can continue to use the current VPN version.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAdobe Creative Cloud Maintenance – Wednesday, July 22 from 9-10 p.m.

Post Date:
07/18/20 - 12:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/22/20 - 9:00 p.m. – 07/22/20 - 10:00 p.m.

Please be advised that Adobe Creative Cloud will be undergoing maintenance on Wednesday, July 22 from 9-10 p.m. During this time, you may experience intermittent outages when connecting to Adobe Creative Cloud applications. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneID Self-Service Maintenance – Monday, July 20 from 8-10 p.m.

Post Date:
07/13/20 - 3:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/20/20 - 8:00 p.m. – 07/20/20 - 10:00 p.m.

Due to scheduled maintenance, CaneID Self-Service (caneid.miami.edu) will be unavailable on Monday, July 20 from 8-10 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational Alert Workday Maintenance – Saturday, July 18 from 2 a.m.-2 p.m.

Post Date:
07/13/20 - 9:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/18/20 - 2:00 a.m. – 07/18/20 - 2:00 p.m.

Due to scheduled quarterly maintenance, Workday will be unavailable on Saturday, July 18 from 2 a.m.-2 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational Alert SecureSend Maintenance – Thursday, July 9 from 8-11 p.m.

Post Date:
07/08/20 - 5:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/09/20 - 8:00 p.m. - 07/09/20 - 11:00 p.m.

Please be advised that the secure email application, SecureSend, will be undergoing planned maintenance on Thursday, July 9 from 8-11 p.m. No downtime is expected for University of Miami email during this time.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational Alert Virtual Private Network (VPN) Update – Monday, July 6

Post Date:
07/02/20 - 5:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/06/20 - 7:00 a.m. -

Please be advised that the University of Miami's virtual private network (VPN), Pulse Secure, will be updated to make a new VPN connection client version available on Monday, July 6, 2020.

As of July 6, when initiating a VPN connection, you may see a pop-up alert on your computer that requests to update your current desktop VPN client to the newest version. Follow the desktop VPN client prompts to complete the update. Please keep in mind that you are not required to update your desktop VPN client at this time, and you can continue to use the current VPN version.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational Alert Workday Maintenance – Wednesday, July 1 from 8-11:59 p.m.

Post Date:
06/30/20 - 5:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/01/20 - 8:00 p.m. – 07/01/20 - 11:59 p.m.

Due to scheduled maintenance, Workday will be unavailable on Wednesday, July 1 from 8-11:59 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - OneDrive Connectivity Issues on Coral Gables and RSMAS Campuses Have Been Resolved

Post Date:
06/18/20 - 2:20 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
06/18/20 - 1:20 p.m. – 06/18/20 - 2:20 p.m.

OneDrive connectivity issues on the Coral Gables and RSMAS campuses have been resolved, and access to OneDrive is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertOneDrive Connectivity Issues on Coral Gables and RSMAS Campuses

Post Date:
06/18/20 - 1:20 p.m.

Affected Campus(es):
Coral Gables, RSMAS

Severity:
Warning

Duration:
06/18/20 – 1:20 p.m. – 

Please be advised that the University is currently experiencing OneDrive connectivity issues on the Coral Gables and RSMAS campuses. During this time, you may experience issues accessing OneDrive (onedrive.miami.edu) if you are on campus. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Workday Issues Have Been Resolved

Post Date:
06/14/20 - 12:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
06/14/20 - 11:30 a.m. – 06/14/20 - 12:00 p.m.

Issues with Workday have been resolved, and the system is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertWorkday Issues

Post Date:
06/14/20 - 11:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
06/14/20 – 11:30 a.m. – 

Please be advised that the University is currently experiencing issues with Workday (workday.miami.edu). Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational Alert Workday Maintenance – Saturday, June 13 from 2-10 a.m.

Post Date:
06/08/20 - 9:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
06/13/20 - 2:00 a.m. – 06/13/20 - 10:00 a.m.

Due to scheduled maintenance, Workday will be unavailable on Saturday, June 13 from 2-10 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Adobe Creative Cloud Issues Have Been Resolved

Post Date:
05/27/20 - 5:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/27/20 - 12:20 p.m. – 05/27/20 - 5:00 p.m.

Issues with Adobe Creative Cloud have been resolved, and the system is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertAdobe Creative Cloud Issues

Post Date:
05/27/20 - 12:20 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
05/27/20 - 12:20 p.m. – 

Please be advised that the University is currently experiencing issues with Adobe Creative Cloud. During this time, you may be unable to arrive at the Adobe login page. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Starting Saturday, May 30 at 9:30 p.m.

Post Date:
05/26/20 - 5:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/30/20 - 9:30 p.m. - 05/31/20 - 9:30 a.m.

Please be advised that CaneLink (canelink.miami.edu) will be undergoing planned maintenance starting Saturday, May 30 at 9:30 p.m. through Sunday, May 31 at 9:30 a.m. During this time, you will not be able to log in to CaneLink. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertExternal Internet Service Provider Outage

Post Date:
05/20/20 - 8:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
05/20/20 8:30 p.m. –

Please be advised that due to an external Internet service provider outage, you may not be able to connect to miami.edu sites and sub-sites (e.g., workday.miami.edu, courses.miami.edu, etc.) during this time. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Workday Issues Have Been Resolved

Post Date:
05/19/20 - 8:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/19/20 - 8:00 a.m. – 05/19/20 - 8:30 a.m.

Issues with Workday have been resolved, and the system is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertWorkday Issues

Post Date:
05/19/20 - 8:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
05/19/20 - 8:00 a.m. – 

Please be advised that the University is currently experiencing issues with Workday (workday.miami.edu). During this time, you may be unable to arrive at the Workday login page. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Starting Saturday, May 23 at 11:30 p.m.

Post Date:
05/18/20 - 1:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/23/20 - 11:30 p.m. - 05/24/20 - 9:30 a.m.

Please be advised that CaneLink (canelink.miami.edu) will be undergoing planned maintenance starting Saturday, May 23 at 11:30 p.m. through Sunday, May 24 at 9:30 a.m. During this time, you will not be able to log in to CaneLink. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance – Saturday, May 16 from 2 a.m.-2 p.m.

Post Date:
05/12/20 - 1:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/16/20 - 2:00 a.m. – 05/16/20 - 2:00 p.m.

Due to scheduled quarterly maintenance, Workday will be unavailable on Saturday, May 16 from 2 a.m.-2 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Issues with Duplicate Emails Have Been Resolved

Post Date:
05/07/20 - 9:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
05/06/20 - 11:30 p.m. – 05/07/20 - 3:15 a.m.

Please be advised that some University community members may have received duplicate emails between Wednesday, May 6 at 11:30 p.m. through Thursday, May 7 at 3:15 a.m. This issue has been resolved by Microsoft. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertQualtrics Maintenance – Wednesday, May 6 from 4-6 p.m.

Post Date:
04/28/20 - 5:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/06/20 - 4:00 p.m. - 05/06/20 - 6:00 p.m.

Please be advised that the survey application Qualtrics will be undergoing planned maintenance on Wednesday, May 6 from 4-6 p.m. During this time, access to Qualtrics may be intermittently unavailable. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertHyland OnBase Maintenance – Wednesday, April 29 from 8-11 p.m.

Post Date:
04/28/20 - 9:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
04/29/20 - 8:00 p.m. – 04/29/20 - 11:00 p.m. 

Please be advised that the enterprise content management system Hyland OnBase will be undergoing maintenance on Wednesday, April 29 from 8-11 p.m. During this time, access to OnBase may be intermittently unavailable. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - CaneLink Payment Processing Issues Have Been Resolved

Post Date:
04/22/20 - 11:20 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
04/22/20 - 10:30 a.m. – 11:20 a.m.

Issues with CaneLink have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertCaneLink Payment Processing Issues

Post Date:
04/22/20 - 10:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
04/22/20 - 10:30 a.m. –

Please be advised that the University is currently experiencing issues with CaneLink (canelink.miami.edu). You may experience intermittent issues processing payments within CaneLink during this time. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertDuo Multi-Factor Authentication (MFA) Delays/Failures Issue

Post Date:
04/21/20 - 3:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
04/21/20 - 3:00 p.m. – 

Please be advised that the University is currently experiencing issues with Duo Multi-Factor Authentication (MFA). You may experience delays and/or failures with Duo authentication during this time. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertQualtrics Email Delivery Issues

Post Date:
04/17/20 - 1:50 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
04/17/20 - 1:50 p.m. –

Please be advised that the University is currently experiencing issues with the survey application Qualtrics. You may experience email delivery delays for messages arriving from Qualtrics during this time. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Database Maintenance – Starting Friday, April 10 at 11 p.m.

Post Date:
04/10/20 - 3:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
04/10/20 - 11:00 p.m. – 04/11/20 - 5:00 a.m.

Please be advised that the University of Miami's database environment will be undergoing maintenance starting on Friday, April 10 at 11 p.m. through Saturday, April 11 at 5 a.m. During this time, you may experience intermittent outages connecting to various UM services, including:

  • Accruent AutoCad
  • BoomiFlow
  • Meridian/UPlan

We apologize for the inconvenience. If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance – Saturday, April 4 from 2-10 a.m.

Post Date:
03/30/20 - 11:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
04/04/20 - 2:00 a.m. – 04/04/20 - 10:00 a.m.

Due to scheduled monthly maintenance, Workday will be unavailable on Saturday, April 4 from 2-10 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertVPN System Lagging Issues

Post Date:
03/23/20 - 3:00 p.m. – 

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
03/23/20 - 3:00 p.m. – 

Please be advised that the University of Miami's virtual private network (VPN), Pulse Secure, is currently experiencing intermittent system lagging issues. Work is underway to resolve this issue as quickly as possible. 

Important: VPN should only be used by system administrators or for remote access to University on-premise systems/servers. VPN is no longer required for off-campus access to University enterprise systems, including but not limited to: Workday; CaneLink; Microsoft Office 365/Email/Teams; Epic/UChart; Blackboard; Adobe Creative Cloud; cloud storage like Box, OneDrive, and Google Drive; and Zoom. If you are using VPN, please ensure that you aren't using high-bandwidth tools, including video-streaming services like YouTube or Zoom, while connected.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.

 


Warning AlertZoom Cloud Recording Processing Delays

Post Date:
03/18/20 - 6:00 p.m. – 

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
03/18/20 - 6:00 p.m. – 

Please be advised that the University is currently experiencing issues with Zoom cloud recording. Cloud recording processing times are currently delayed. Zoom's engineering team is actively working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneID Self-Service Maintenance – Thursday, March 19 from 8-11 p.m.

Post Date:
03/17/20 - 1:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
03/19/20 - 8:00 p.m. – 03/19/20 - 11:00 p.m.

Due to scheduled maintenance, CaneID Self-Service (caneid.miami.edu) will be unavailable on Thursday, March 19 from 8-11 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWeb Hosting Infrastructure Maintenance – Monday, March 9 from 6-11 p.m.

Post Date:
03/04/20 - 2:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
03/09/20 - 6:00 p.m. – 03/09/20 - 11:00 p.m.

Please be advised that the University's web hosting infrastructure will be undergoing maintenance on Monday, March 9 from 6-11 p.m. No downtime is expected for miami.edu hosted websites during this time. If you encounter issues during or after the maintenance window, contact Webmaster at: webmaster@miami.edu.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance – Saturday, March 7 from 2-10 a.m.

Post Date:
03/02/20 - 10:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
03/07/20 - 2:00 a.m. – 03/07/20 - 10:00 a.m.

Due to scheduled monthly maintenance, Workday will be unavailable on Saturday, March 7 from 2-10 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCampus Access Control (CS Gold and Micros) Maintenance – Wednesday, February 26 from 11-11:45 p.m.

Post Date:
02/26/20 - 11:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
02/26/20 - 11:00 p.m. – 02/26/20 - 11:45 p.m.

Please be advised that the campus access control applications, CS Gold and Micros, will undergo a software maintenance on Wednesday, February 26 from 11-11:45 p.m. Building access via Cane Card will remain operational during the maintenance. During this time:

  • Access to student housing rooms via the MobileID application will not be accessible.
  • The ability to process Mobile Reader transactions, including financial and attendance transactions, will not be accessible.
  • Administrators of CS Gold will not be able to access the admin web portal (uaccess.miami.edu).

If you experience any issues with access to campus facilities during this time, please contact Facilities Work Control at Coral Gables campus: (305) 284-8282, RSMAS campus: (305) 421-4815, or Medical campus: (305) 243-6375.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Starting Saturday, March 7 at 9:30 p.m.

Post Date:
02/25/20 - 5:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
03/07/20 - 9:30 p.m. - 03/08/20 - 9:30 a.m.

Please be advised that CaneLink (canelink.miami.edu) will be undergoing planned maintenance starting Saturday, March 7 at 9:30 p.m. through Sunday, March 8 at 9:30 a.m. During this time, you will not be able to log in to CaneLink. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance – Saturday, February 22 from 2 a.m.-2 p.m.

Post Date:
02/17/20 - 9:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
02/22/20 - 2:00 a.m. – 02/22/20 - 2:00 p.m.

Due to scheduled quarterly maintenance, Workday will be unavailable on Saturday, February 22 from 2 a.m. to 2 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneID Self-Service Maintenance – Starting Thursday, February 20 at 8 p.m.

Post Date:
02/17/20 - 9:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
02/20/20 - 8:00 p.m. – 02/21/20 - 2:00 a.m.

Due to scheduled maintenance, CaneID Self-Service (caneid.miami.edu) will be unavailable starting Thursday, February 20 at 8 p.m. through Friday, February 21 at 2 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertDuo Multi-Factor Authentication (MFA) Phone Call Delivery Issues

Post Date:
02/14/20 - 12:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
02/14/20 - 12:30 p.m. – 

Please be advised that the University is currently experiencing issues with Duo Multi-Factor Authentication (MFA). You may experience issues authenticating with Duo MFA via phone call delivery during this time. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCampus Access Control (CS Gold and Micros) Maintenance – Monday, February 10 from 11-11:30 p.m.

Post Date:
02/10/20 - 3:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
02/10/20 - 11:00 p.m. – 02/10/20 - 11:30 p.m.

Please be advised that the campus access control applications, CS Gold and Micros, will undergo a software maintenance on Monday, February 10 from 11-11:30 p.m. Building access via Cane Card will remain operational during the maintenance. During this time:

  • Access to student housing rooms via the MobileID application will not be accessible.
  • The ability to process Mobile Reader transactions, including financial and attendance transactions, will not be accessible.
  • Administrators of CS Gold will not be able to access the admin web portal (uaccess.miami.edu).

If you experience any issues with access to campus facilities during this time, please contact Facilities Work Control at Coral Gables campus: (305) 284-8282, RSMAS campus: (305) 421-4815, or Medical campus: (305) 243-6375.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Microsoft Teams Issues Have Been Resolved

Post Date:
02/03/20 - 4:25 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
02/03/20 - 9:30 a.m. – 02/03/20 - 4:25 p.m.

Issues with Microsoft Teams have been resolved, and the system is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertMicrosoft Teams Issues

Post Date:
02/03/20 - 9:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
02/03/20 - 9:30 a.m. – 

Please be advised that the University is currently experiencing issues with Microsoft Teams. During this time, you might not be able to access Teams or log in. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Workday Issues Have Been Resolved

Post Date:
01/25/20 - 8:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
01/25/20 - 6:30 – 01/25/20 - 8:00 a.m.

Issues with Workday have been resolved, and the system is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertWorkday Issues

Post Date:
01/25/20 6:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
01/25/20 - 6:30 a.m. – 

Please be advised that the University is currently experiencing issues with Workday (workday.miami.edu). During this time, you may experience intermittent issues clocking in/out and/or experience delays when submitting business processes. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Starting Saturday, February 1 at 9:30 p.m.

Post Date:
01/24/20 - 1:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
02/01/20 - 9:30 p.m. - 02/02/20 - 9:30 a.m.

Please be advised that CaneLink (canelink.miami.edu) will be undergoing planned maintenance starting Saturday, February 1 at 9:30 p.m. through Sunday, February 2 at 9:30 a.m. During this time, you will not be able to log in to CaneLink. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertEmail Relay Redirect – Thursday, January 23 at 8 p.m.

Post Date:
01/21/20 10:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS 

Severity:
Informational

Duration: 
01/23/20 - 8:00 p.m.

Please be advised that UMIT will redirect the email relay smtp.med.miami.edu to the University's Exchange 2016 server on Thursday, Jan. 23, 2020 at 8 p.m., as the current relay server is no longer supported by Microsoft. After this date, future requests for smtp.med.miami.edu email relays will need to be completed by contacting the UMIT Service Desk.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Starting Sunday, January 19 at 10:30 p.m.

Post Date:
01/19/20 - 10:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
01/19/20 - 10:30 p.m. - 01/20/20 - 1:00 a.m.

Please be advised that CaneLink (canelink.miami.edu) will be undergoing planned maintenance starting Sunday, January 19 at 10:30 p.m. through Monday, January 20 at 1 a.m. During this time, you will not be able to log in to CaneLink. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - UM Marketplace Issues Have Been Resolved

Post Date:
01/16/20 - 9:40 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
01/15/20 - 10:40 a.m. – 01/16/20 - 9:40 a.m.

Issues with the UM Marketplace within Workday have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUM Marketplace Issues

Post Date:
01/15/20 - 10:40 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
01/15/20 - 10:40 a.m. –

Please be advised that UMIT is currently experiencing connectivity issues with the UM Marketplace within Workday. During this time, you may experience intermittent system lagging when trying to access the UM Marketplace. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance – Saturday, January 18 from 2-10 a.m.

Post Date:
01/14/20 - 10:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
01/18/20 - 2:00 a.m. – 01/18/20 - 10:00 a.m.

Due to scheduled monthly maintenance, Workday will be unavailable on Saturday, January 18 from 2 a.m. to 10 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Workday Issues Have Been Resolved

Post Date:
01/11/20 - 12:40 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
01/11/20 - 8:00 a.m. – 01/11/20 - 12:40 p.m.

Issues with Workday have been resolved, and the system is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertWorkday Issues

Post Date:
01/11/20 8:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
01/11/20 - 8:00 a.m. – 

Please be advised that the University is currently experiencing issues with Workday (workday.miami.edu). During this time, you may experience intermittent issues clocking in/out and/or experience delays when submitting business processes. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertEmail Relay Redirect – Monday, January 13 at 8 p.m.

Post Date:
01/07/20 10:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS 

Severity:
Informational

Duration: 
01/13/20 - 8:00 p.m.

Please be advised that UMIT will redirect the email relay smtp.med.miami.edu to the University's Exchange server on Monday, Jan. 13 at 8 p.m., as the current relay server is no longer supported by Microsoft. After this date, future requests for smtp.med.miami.edu email relays will need to be completed by contacting the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAdobe Creative Cloud Maintenance – Monday, December 30 from 8-11:59 p.m.

Post Date:
12/30/19 - 12:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
12/30/19 - 8:00 p.m. – 12/30/19 - 11:59 p.m.

Please be advised that Adobe Creative Cloud will be undergoing maintenance on Monday, December 30 from 8-11:59 p.m. During this time, you may experience intermittent outages when connecting to Adobe Creative Cloud. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertGoogle Drive Maintenance – Wednesday, December 18 from 10-11:59 p.m.

Post Date:
12/18/19 10:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
12/18/19 - 10:00 p.m. – 12/18/19 - 11:59 p.m.

Due to scheduled maintenance, Google Drive (google.miami.edu) will be unavailable on Wednesday, December 18 from 10-11:59 p.m. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertPower and Network Issues at Jackson Medical Towers

Post Date:
12/13/19 - 2:30 p.m.

Affected Campus(es):
Medical

Severity:
Warning

Duration:
12/13/19 - 2:30 p.m. –

Due to a power outage, network services at Jackson Medical Towers are being affected. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAdobe Creative Cloud Maintenance – Starting Tuesday, December 17 at 8 p.m.

Post Date:
12/11/19 - 4:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
12/17/19 - 8:00 p.m. – 12/17/19 - 11:59 p.m.
12/19/19 - 8:00 p.m. – 12/19/19 - 11:59 p.m.

Please be advised that Adobe Creative Cloud will be undergoing maintenance on Tuesday, December 17 from 8-11:59 p.m. and Thursday, December 19 from 8-11:59 p.m. During this time, you may experience intermittent outages when connecting to Adobe Creative Cloud. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance – Saturday, December 14 from 2-10 a.m.

Post Date:
12/09/19 - 9:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
12/14/19 - 2:00 a.m. – 12/14/19 - 10:00 a.m.

Due to scheduled monthly maintenance, Workday will be unavailable on Saturday, December 14 from 2 a.m. to 10 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertAdobe Acrobat DC Issues

Post Date:
12/02/19 - 11:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
12/02/19 - 11:00 a.m. – 

Please be advised that the University is currently experiencing issues with the Adobe Acrobat DC application on University-managed devices. If you are unable to access Adobe Acrobat DC, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu for support. We apologize for any inconvenience.

Thank you.


Informational AlertOffice 365's SharePoint and OneDrive Maintenance

Post Date:
11/27/19 12:15 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS 

Severity:
Informational

Duration: 
11/27/19 - 12:15 p.m. – 11/27/19 - 1:30 p.m.

Please be advised that Microsoft is currently performing maintenance on the cloud-based sites SharePoint and OneDrive for Business. During this time, you will be able to access these site in read-only mode (no edits can be made). We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Starting Saturday, December 7 at 9:30 p.m.

Post Date:
11/27/19 - 12:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
12/07/19 - 9:30 p.m. - 12/08/19 - 9:30 a.m.

Please be advised that CaneLink (canelink.miami.edu) will be undergoing planned maintenance starting Saturday, December 7 at 9:30 p.m. through Sunday, December 8 at 9:30 a.m. During this time, you will not be able to log in to CaneLink. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUM Marketplace Issues

Post Date:
11/20/19 - 11:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
11/20/19 - 11:00 a.m. –

Please be advised that UMIT is currently experiencing connectivity issues with the UM Marketplace within Workday. During this time, you may experience intermittent system lagging when trying to access the UM Marketplace. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.

 


Informational AlertListserv Maintenance – Thursday, November 21 from 8-11:59 p.m.

Post Date:
11/20/19 - 4:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/21/19 - 8:00 p.m. – 11/21/19 - 11:59 p.m.

Please be advised that Listserv (listserv.miami.edu) will be undergoing scheduled maintenance on Thursday, November 21 from 8-11:59 p.m. During this time, you may experience intermittent outages when connecting to Listserv. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertOnBase UMiami Maintenance – Friday, November 15 from 7-8 p.m.

Post Date:
11/14/19 - 3:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/15/19 - 7:00 p.m. – 11/15/19 - 8:00 p.m. 

Please be advised that the enterprise content management system OnBase UMiami will be undergoing maintenance on Friday, November 15 from 7-8 p.m. During this time, access to OnBase UMiami will be unavailable. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertDuo Multi-Factor Authentication (MFA) Maintenance – Thursday, November 14 from 8-11:59 p.m.

Post Date:
11/12/19 - 3:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/14/19 - 8:00 p.m. – 11/14/19 - 11:59 p.m. 

Please be advised that Duo Multi-Factor Authentication (MFA) will be undergoing maintenance on Thursday, November 14 from 8-11:59 p.m. During this time, you may experience intermittent outages when authenticating with Duo MFA. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneID Self-Service Maintenance – Wednesday, November 13 from 8-11 p.m.

Post Date:
11/12/19 - 3:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/13/19 - 8:00 p.m. – 11/13/19 - 11:00 p.m. 

Due to scheduled maintenance, CaneID Self-Service (caneid.miami.edu) will be unavailable on Wednesday, November 13 from 8-11 p.m. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertReminder: UM Telephones Upgrade – Starting Saturday, November 16 at 8 p.m.

Post Date:
11/12/19 - 10:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/16/19 - 8:00 p.m. – 11/17/19 - 3:00 a.m.

UMIT will be upgrading the software on all UM telephones starting Saturday, November 16 at 8 p.m. through Sunday, November 17 at 3 a.m. To minimize impact to evening operations, phones will be upgraded in a phased approach. While the upgrade takes place, telephones may be unavailable for a few minutes (please note that the upgrade will not affect calls in progress). No action is required on your part to complete the upgrade.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance – Saturday, November 16 from 2-10 a.m.

Post Date:
11/11/19 - 11:10 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/16/19 - 2:00-10:00 a.m.

Due to scheduled monthly maintenance, Workday will be unavailable on Saturday, November 16 from 2 a.m. to 10 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


 Warning AlertJaggaer/UMarketplace, Use Chrome Browser

Post Date:
11/08/19 - 2:20 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/09/19 - 7:00 a.m. -

University faculty and staff who access UMarketplace, powered by Jaggaer, are advised to use the Chrome browser as of Saturday, November 9. The newest Jaggaer release no longer supports access via Internet Explorer versions 6-10.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Duo Multi-Factor Authentication (MFA) Phone Call Delivery Issues  Have Been Resolved

Post Date:
11/07/19 - 9:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/07/19 - 1:30 p.m. – 11/07/19 - 9:00 p.m.

Issues with Duo Multi-Factor Authentication (MFA) have been resolved, and service is now operating normally.

Note: Please add Duo MFA's authentication phone number, 1-669-201-9315, to your phone's contact list to ensure authentication request phone calls are delivered and not blocked by your phone's automatic spam protectors.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertDuo Multi-Factor Authentication (MFA) Phone Call Delivery Issues

Post Date:
11/07/19 - 1:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
11/07/19 - 1:30 p.m. – 

Please be advised that the University is currently experiencing issues with Duo Multi-Factor Authentication (MFA). You may experience issues authenticating with Duo MFA via phone call delivery during this time. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

Note: Please add Duo MFA's authentication phone number, 1-669-201-9315, to your phone's contact list to ensure authentication request phone calls are delivered and not blocked by your phone's automatic spam protectors.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Salesforce Application Issues Have Been Resolved

Post Date:
11/06/19 - 5:45 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/06/19 - 4:40 p.m. – 11/06/19 - 5:45 p.m.

Issues with the Salesforce application have been resolved, and application is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertSalesforce Application Issues

Post Date:
11/06/19 - 4:40 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
11/06/19 - 4:40 p.m. – 

Please be advised that UMIT is currently experiencing issues with the Salesforce application. At this time, you may experience intermittent outages connecting to the following Salesforce-enabled webpages:

Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Box Issues Have Been Resolved

Post Date:
11/04/19 - 2:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/04/19 - 12:20 p.m. – 11/04/19 - 2:00 p.m.

Issues with the cloud-based storage solution Box have been resolved, and Box is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertBox Issues

Post Date:
11/04/19 - 12:20 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
11/04/19 - 12:20 p.m. – 

Please be advised that the University is currently experiencing issues with the cloud-based storage solution Box (box.miami.edu). You may experience intermittent outages during this time. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - OnBase UMiami and UHealth System Issues Have Been Resolved

Post Date:
10/23/19 - 2:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/23/19 - 11:30 a.m. – 10/23/19 - 2:30 p.m.

Issues with the Hyland OnBase system has been resolved, and the system is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertOnBase UMiami and UHealth System Issues

Post Date:
10/23/19 11:30 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
10/23/19 11:30 am - 

Please be advised that the University is currently experiencing system issues related to Hyland OnBase. We are working with the Hyland Technical Team to resolve this issue. This may affect Unity Client, Web Client, and Disconnected Scanning users. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Telephones Upgrade – Starting Saturday, November 16 at 8 p.m.

Post Date:
10/21/19 - 5:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/16/19 - 8:00 p.m. – 11/17/19 - 3:00 a.m.

UMIT will be upgrading the software on all UM telephones starting Saturday, November 16 at 8 p.m. through Sunday, November 17 at 3 a.m. To minimize impact to evening operations, phones will be upgraded in a phased approach. While the upgrade takes place, telephones may be unavailable for a few minutes (please note that the upgrade will not affect calls in progress). No action is required on your part to complete the upgrade.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance – Saturday, October 19 from 2 a.m.-2 p.m.

Post Date:
10/14/19 - 10:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/19/19 - 2:00 a.m. – 10/19/19 - 2:00 p.m.

Due to scheduled maintenance, Workday will be unavailable on Saturday, October 19 from 2 a.m. to 2 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Blackboard Issues Have Been Resolved

Post Date:
10/07/19 - 7:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/07/19 - 6:20 p.m. – 10/07/19 - 7:00 p.m.

Issues with the course management system Blackboard have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertBlackboard Issues

Post Date:
10/07/19 - 6:20 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
10/07/19 - 6:20 p.m. – 

Please be advised that the University is currently experiencing issues with the course management system Blackboard (courses.miami.edu). You may experience intermittent outages during this time. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneID Self-Service Maintenance – Thursday, October 3 from 8-11 p.m.

Post Date:
10/02/19 - 4:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/03/19 - 8:00 p.m. – 10/03/19 - 11:00 p.m. 

Please be advised that CaneID Self-Service (caneid.miami.edu) will be undergoing maintenance on Thursday, October 3 from 8-11 p.m. You may experience intermittent outages when logging in with your CaneID during this time. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - UM Website Issues Have Been Resolved

Post Date:
09/26/19 - 3:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/26/19 - 2:30 p.m. – 09/26/19 - 3:30 p.m.

Issues with University of Miami websites have been resolved, and the websites are now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUM Website Issues

Post Date:
09/26/19 - 2:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
09/26/19 - 2:30 p.m. –

Please be advised that the University is currently experiencing issues with some University of Miami websites, including miami.edu and it's subsites. You may experience intermittent outages connecting to these sites during this time. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Starting Saturday, September 21 at 9:30 p.m.

Post Date:
09/17/19 - 10:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/21/19 - 9:30 p.m. - 09/22/19 - 9:30 a.m.

Please be advised that CaneLink (canelink.miami.edu) will be undergoing planned maintenance starting Saturday, September 21 at 9:30 p.m. through Sunday, September 22 at 9:30 a.m. During this time, you will not be able to log in to CaneLink. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertProfisee Maintenance – Friday, September 20 from 8-11:59 p.m.

Post Date:
09/17/19 - 10:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/20/19 - 8:00 p.m. - 09/20/19 - 11:59 p.m.

Please be advised that the data management platform Profisee (mdm.miami.edu/mdm/portal) will be undergoing planned maintenance on Friday, September 20 from 8-11:59 p.m. During this time, you will not be able to log in to Profisee. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertNelNet Payment Page Load Time Issue

Post Date:
09/12/19 - 3:20 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
09/12/19 - 3:20 p.m. – 

Please be advised that the NelNet payment page is currently taking longer than usual to load. At this time, it might take up to one minute before the payment page loads. Work is underway to resolve this issue as quickly as possible.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Box Issues Have Been Resolved

Post Date:
09/12/19 - 6:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/12/19 - 12:10 p.m. – 09/12/19 6:30 p.m.

Issues with the cloud-based storage solution Box have been resolved, and Box is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertBox Issues

Post Date:
09/12/19 - 12:10 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
09/12/19 - 12:10 p.m. – 

Please be advised that the University is currently experiencing issues with the cloud-based storage solution Box (box.miami.edu). You may experience intermittent outages during this time. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Starting Saturday, September 7 at 9:30 p.m.

Post Date:
09/04/19 - 12:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/07/19 - 9:30 p.m. - 09/08/19 - 9:30 a.m.

Please be advised that CaneLink (canelink.miami.edu) will be undergoing planned maintenance starting Saturday, September 7 at 9:30 p.m. through Sunday, September 8 at 9:30 a.m. During this time, you will not be able to log on to CaneLink. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance – Saturday, September 7 from 2-10 a.m.

Post Date:
09/04/19 - 9:50 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/07/19 - 2:00 a.m. – 09/07/19 - 10:00 a.m.

Due to scheduled maintenance, Workday will be unavailable on Saturday, September 7 from 2 a.m. to 10 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Telephones Upgrade – Starting September 3, 2019

Post Date:
08/28/19 - 4:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/03/19 - 9:30 p.m. – 11/11/19 - 9:30 p.m.

UMIT will be upgrading the software on all UM telephones starting September 3 through November 11, 2019. To minimize impact to daily operations, phones will be upgraded in a phased approach and upgrades will only take place during the evenings. While the upgrade takes place, telephones may be unavailable for a few minutes (please note that the upgrade will not affect calls in progress). No action is required on your part to complete the upgrade.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertListserv Maintenance – Wednesday, August 28 from 8-11 p.m.

Post Date:
08/28/19 - 3:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/28/19 - 8:00 p.m. – 08/28/19 - 11:00 p.m.

Please be advised that Listserv (listserv.miami.edu) will be undergoing scheduled maintenance on Wednesday, August 28 from 8-11 p.m. During this time, you may experience intermittent outages when connecting to Listserv. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Issues with Inbound Calls at the Medical Campus Have Been Resolved

Post Date:
08/21/19 - 9:40 p.m.

Affected Campus(es):
Miller Medical

Severity:
Informational

Duration:
08/21/19 - 12:10 p.m. – 08/21/19 - 9:40 p.m.

Issues with inbound calls at UHealth Tower, the Lennar Foundation Medical Center, the Kendall clinic, and certain Medley call center lines have been resolved. All incoming calls are functioning normally. 

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertIssues with Inbound Calls at the Medical Campus 

Post Date:
08/21/19 - 12:10 p.m.

Affected Campus(es):
Miller Medical

Severity:
Warning

Duration:
08/21/19 - 12:10 p.m. –

Due to a service line cut, inbound calls to several phone numbers at the Medical campus are being affected, including numbers that begin with 305-689 (UHealth Tower and the Lennar Foundation Medical Center), 305-243 (certain Medley call center numbers), 305-270 (Kendall clinic). Internal and outbound calls are operating normally. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


 Informational AlertAll Clear - Issues with Inbound Calls at the Medical Campus Have Been Resolved

Post Date:
08/17/19 - 5:30 p.m.

Affected Campus(es):
Miller Medical

Severity:
Informational

Duration:
08/17/19 - 9:00 a.m. – 08/17/19 - 5:30 p.m.

Issues with inbound calls at UHealth Tower, the Lennar Foundation Medical Center, the Kendall clinic, and certain Medley call center lines have been resolved. All incoming calls are functioning normally. 

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertIssues with Inbound Calls at the Medical Campus 

Post Date:
08/17/19 - 9:00 a.m.

Affected Campus(es):
Miller Medical

Severity:
Warning

Duration:
08/17/19 - 9:00 a.m. –

Due to a service line cut, inbound calls to several phone numbers at the Medical campus are being affected, including numbers that begin with 305-689 (UHealth Tower and the Lennar Foundation Medical Center), 305-243 (certain Medley call center numbers), 305-270 (Kendall clinic). Internal and outbound calls are operating normally. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


 Informational AlertAll Clear - Qualtrics Issues Have Been Resolved

Post Date:
08/13/19 - 10:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/13/19 - 9:30 a.m. – 08/13/19 - 10:00 a.m.

Issues with Qualtrics have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertQualtrics Issues

Post Date:
08/13/19 - 9:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
08/13/19 - 9:30 a.m. –

Please be advised that the University is currently experiencing issues with the survey application Qualtrics. You may experience issues logging into Qualtrics during this time. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance – Saturday, August 17 from 2-10 a.m.

Post Date:
08/11/19 - 12:22 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/17/19 - 2:00 a.m. – 08/17/19 - 10:00 a.m.

Due to scheduled maintenance, Workday will be unavailable on Saturday, August 17 from 2 a.m. to 10 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertULearn Maintenance – Saturday, August 10 from 9-11:59 p.m.

Post Date:
08/09/19 - 1:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/10/19 - 9:00 p.m. – 08/10/19 - 11:59 p.m.

Please be advised that the learning platform ULearn will be undergoing scheduled maintenance on Saturday, August 10 from 9-11:59 p.m. During this time, you may experience up to 15 minutes of inaccessibility. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUngar Data Center UPS Replacement – Saturday, August 10 from 6:30 a.m.-10:30 p.m.

Post Date:
08/08/19 - 9:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/10/19 - 6:30 a.m. – 08/10/19 - 10:30 p.m.

Please be advised that the Ungar building data center's Uninterruptible Power Supply (UPS) will be replaced on Saturday, August 10 from 6:30 a.m.-10:30 p.m. During this time, the Ungar data center will be running on the main generator, and the portable generator will be on site as a backup. Although we do not foresee outages, please feel free to turn off any non-critical applications prior to the scheduled replacement.

If you have any questions, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUngar Building Electrical Vault Maintenance – Friday, August 2 from 12:01-6 a.m.

Post Date:
07/31/19 - 5:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/02/19 - 12:01 a.m. – 08/02/19 - 6:00 a.m.

Please be advised that the Ungar building's electrical vault will be undergoing maintenance on Friday, August 2 from 12:01-6 a.m. During this time, the Ungar data center will be running on the main generator, and the portable generator will be on site as a backup. Please feel free to turn off any non-critical applications prior to the scheduled replacement.

If you have any questions, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUPrint Maintenance – Thursday, August 1 from 9 a.m.-4 p.m.

Post Date:
07/24/19 - 4:15 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/01/19 - 9:00 a.m. – 08/01/19 - 4:00 p.m.

Due to scheduled maintenance, the on-campus printing system UPrint will be unavailable on Thursday, August 1 from 9 a.m.-4 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance – Saturday, July 20 from 2 a.m.-2 p.m.

Post Date:
07/15/19 - 11:10 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/20/19 - 2:00 a.m. – 07/20/19 - 2:00 p.m.

Due to scheduled maintenance, Workday will be unavailable on Saturday, July 20 from 2 a.m. to 2 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - CaneLink Issues Have Been Resolved

Post Date:
07/14/19 - 12:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/14/19 - 11:55 a.m. – 07/14/19 - 12:30 p.m.

Issues with CaneLink (canelink.miami.edu) have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertCaneLink Issues

Post Date:
07/14/19 - 11:55 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
07/14/19 - 11:55 a.m. –

Please be advised that UMIT is currently experiencing issues with CaneLink (canelink.miami.edu). You may experience issues logging into CaneLink during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertListserv Maintenance – Starting Friday, July 12 at 6 p.m.

Post Date:
07/11/19 - 11:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/12/19 - 6:00 p.m. – 07/13/19 - 6:00 a.m.

Please be advised that Listserv (listserv.miami.edu) will be undergoing scheduled maintenance starting Friday, July 12 at 6 p.m. through Saturday, July 13 at 6 a.m. During this time, you will not be able to log in to Listserv and/or send messages to a Listserv. Please do not send any messages to any Listserv after 6 p.m. on Friday, July 12.

If you have messages that are scheduled to be distributed during the scheduled maintenance time, please plan accordingly, and send them either before the maintenance window or after.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneID Servers Maintenance – Thursday, July 11 from 10-11:59 p.m.

Post Date:
07/08/19 - 3:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/11/19 - 10:00 p.m. – 07/11/19 -11:59 p.m.

Please be advised the CaneID servers will be undergoing scheduled maintenance on Thursday, July 11 from 10-11:59 p.m. During this time, you may experience intermittent file access issues if you are on campus and using a University of Miami computer. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUngar Data Center UPS Replacement – Saturday, July 27 from 6:30 a.m.-10:30 p.m.

Post Date:
07/08/19 - 9:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/27/19 - 6:30 a.m. – 07/27/19 - 10:30 p.m.

Please be advised that the Ungar building data center's Uninterruptible Power Supply (UPS) will be replaced on Saturday, July 27 from 6:30 a.m.-10:30 p.m. During this time, the Ungar data center will be running on the main generator, and the portable generator will be on site as a backup. Although we do not foresee outages, please feel free to turn off any non-critical applications prior to the scheduled replacement.

If you have any questions, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Power and Phone Service Issues at the School of Law Have Been Resolved

Post Date:
07/07/19 - 8:40 p.m.

Affected Campus(es):
Coral Gables

Severity:
Informational

Duration:
07/07/19 - 7:40 p.m. – 07/07/19 - 8:40 p.m.

Power and phone service issues at the School of Law on the Coral Gables campus have been resolved, and phone services are now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.

 


Warning AlertPower and Phone Service Issues at the School of Law

Post Date:
07/07/19 - 7:40 p.m.

Affected Campus(es):
Coral Gables

Severity:
Warning

Duration:
07/07/19 - 7:40 p.m. –

Due to a power outage, phone services at the School of Law on the Coral Gables campus are being affected. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCampus Access Control (CS Gold) Upgrade – Tuesday, July 9 from 7-9 a.m.

Post Date:
07/05/19 - 9:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/09/19 - 7:00 a.m. – 07/09/19 - 9:00 a.m.

Please be advised that the campus access control application, CS Gold, will undergo a software upgrade on Tuesday, July 9 from 7-9 a.m. Building access via Cane Card will remain operational during the upgrade. During this time:

  • Access to student housing rooms via the MobileID application will not be accessible.
  • The ability to process Mobile Reader transactions, including financial and attendance transactions, will not be accessible.
  • Administrators of CS Gold will not be able to access the admin web portal (uaccess.miami.edu).

If you experience any issues with access to campus facilities during this time, please contact Facilities Work Control at Coral Gables campus: (305) 284-8282, RSMAS campus: (305) 421-4815, or Medical campus: (305) 243-6375.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Network Issues on the Medical Campus Have Been Resolved

Post Date:
07/03/19 - 11:00 a.m.

Affected Campus(es):
Medical

Severity:
Informational

Duration:
07/03/19 - 10:05 a.m. – 07/03/19 - 11:11 a.m.

Network issues on the Medical campus have been resolved, and the network is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertNetwork Issues on the Medical Campus

Post Date:
07/03/19 - 10:05 a.m.

Affected Campus(es):
Medical

Severity:
Warning

Duration:
07/03/19 - 10:05 a.m. –

Please be advised that UMIT is currently experiencing network issues on the Medical campus. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Duo Multi-Factor Authentication (MFA) SMS Text Delivery Issues Have Been Resolved

Post Date:
07/01/19 - 1:00 p.m.

Affected Campus(es):
Coral Gables, Medical

Severity:
Informational

Duration:
07/01/19 - 11:00 a.m. – 07/01/19 - 1:00 p.m.

Issues with Duo Multi-Factor Authentication (MFA) have been resolved, and Duo MFA is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertDuo Multi-Factor Authentication (MFA) SMS Text Delivery Issues

Post Date:
07/01/19 - 11:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
07/01/19 - 11:00 a.m. – 

Please be advised that UMIT is currently experiencing issues with Duo Multi-Factor Authentication (MFA). You may experience issues authenticating with Duo MFA via SMS text delivery during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Wednesday, June 26 from 8-11:59 p.m.

Post Date:
06/26/19 - 11:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
06/26/19 - 8:00 p.m. - 06/26/19 - 11:59 p.m.

Please be advised that CaneLink (canelink.miami.edu) will be undergoing planned maintenance on Wednesday, June 26 from 8-11:59 p.m. During this time, you will not be able to log on to CaneLink. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Duo Multi-Factor Authentication (MFA) Issues Have Been Resolved

Post Date:
06/24/19 - 4:00 p.m.

Affected Campus(es):
Coral Gables, Medical

Severity:
Informational

Duration:
06/24/19 9:45 a.m. – 06/24/19 - 4:00 p.m.

Issues with Duo Multi-Factor Authentication (MFA) have been resolved, and Duo MFA is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertDuo Multi-Factor Authentication (MFA) Issues

Post Date:
06/24/19 - 9:45 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
06/24/19 - 9:45 a.m. – 

Please be advised that UMIT is currently experiencing issues with Duo Multi-Factor Authentication (MFA). You may experience intermittent issues authenticating with Duo MFA during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertSecureCanes Wireless and UM Wired Networks Update Starting June 24 at 8 p.m. 

Post Date:
06/20/19 - 7:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
06/24/19 - 8:00 p.m. – 06/26/19 - 8:00 p.m. 

As part of the University of Miami's initiative to continually improve wireless connectivity, UM Information Technology (UMIT) will be updating the SecureCanes wireless and UM wired networks. The update will take place in a phased approach:

  • RSMAS campus: Monday, June 24 at 8 p.m.
  • Coral Gables campus: Tuesday, June 25 at 8 p.m.
  • Medical Campus: Wednesday, June 26 at 8 p.m.

After the update, you may receive a prompt on your device(s) to connect or cancel the new certificate when you connect to the SecureCanes wireless and/or the UM wired network. Please review the wireless/wired documentation for accepting the new network certificate.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneID Self-Service Maintenance – Thursday, June 20 from 8-9 p.m.

Post Date:
06/19/19 - 1:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
06/20/19 - 8:00 p.m. – 06/20/19 - 9:00 p.m. 

Due to scheduled maintenance, CaneID Self-Service (caneid.miami.edu) will be unavailable on Thursday, June 20 from 8-9 p.m. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


 Informational AlertLynda.com Transition to LinkedIn Learning – Thursday, June 20

Post Date:
06/17/19 - 11:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
06/20/19 - 12:01 a.m. – 06/20/19 - 11:59 p.m.

As recently announced, Microsoft will be upgrading Lynda.com, the learning and development platform, to LinkedIn Learning on Friday, June 21, 2019. In order to make this transition, Lynda.com will no longer be available as of Thursday, June 20. On Friday, June 21, LinkedIn Learning (LIL) will be live! To access LIL, please visit: lil.miami.edu. To learn more about what is changing and what isn't, please click here.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance – Saturday, June 15 from 2-10 a.m. and Sunday, June 16 from 9 a.m.-1 p.m.

Post Date:
06/10/19 - 10:07 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
06/15/19 - 2-10 a.m.
06/16/19 - 9 a.m.-1 p.m. 

Due to scheduled maintenance, Workday will be unavailable on Saturday, June 15 from 2-10 a.m. and also on Sunday, June 16 from 9 a.m.-1 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertTesting of VoIP Phone Emergency Broadcasting – Saturday, June 1 at 7:30 a.m.

Post Date:
05/28/19 - 1:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
06/01/19 - 7:30 a.m. – 06/01/19 - 7:31 a.m.

Please be advised that the Office of Emergency Management will be conducting a test of the VoIP phone emergency broadcast capability on Saturday, June 1 at 7:30 a.m. The message will broadcast for approximately one minute and will clearly state that it is a test. For more information about emergency alerts on campus, please visit: prepare.miami.edu/ENN.

If you have any questions, please contact the Office of Emergency Management at (305) 284-8005 or oem@miami.edu.

Thank you.


Informational AlertULearn Maintenance – Friday, May 24 from 5-7 p.m.

Post Date:
05/24/19 - 11:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/24/19 - 5:00 p.m. – 05/24/19 - 7:00 p.m.

Please be advised that the learning platform ULearn will be undergoing scheduled maintenance on Friday, May 24 from 5-7 p.m. During this time, you will be unable to access ULearn. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Application Access Issues Have Been Resolved

Post Date:
05/22/19 - 3:50 p.m.

Affected Campus(es):
Coral Gables, Medical

Severity:
Informational

Duration:
05/22/19 12:45 p.m. – 05/22/19 - 3:50 p.m.

Issues with application access, including UPrint and UChart, have been resolved.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertApplication Access Issues 

Post Date:
05/22/19 - 12:45 p.m.

Affected Campus(es):
Coral Gables, Medical

Severity:
Warning

Duration:
05/22/19 - 12:45 p.m. –

Please be advised that UMIT is currently experiencing application access issues at the Coral Gables and Medical campuses. During this time, you may experience issues connecting to applications, including UPrint, UChart, MobileCare, LeoLabs, Citrix, Clairvia, and MKinsight. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUM Marketplace Issues

Post Date:
05/21/19 - 3:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
05/21/19 - 3:00 p.m. –

Please be advised that UMIT is currently experiencing connectivity issues with the UM Marketplace within Workday. During this time, you may experience intermittent system lagging when trying to access the UM Marketplace. UMIT is working to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Box Issues Have Been Resolved

Post Date:
05/21/19 - 3:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/21/19 - 8:45 a.m. – 05/21/19 3:00 p.m.

Issues with the cloud-based storage solution Box have been resolved, and Box is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertBox Issues

Post Date:
05/21/19 - 8:45 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
05/21/19 - 8:45 a.m. – 

Please be advised that UMIT is currently experiencing issues with the cloud-based storage solution Box (box.miami.edu). You may experience intermittent outages during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Power and Network Outages on the Coral Gables Campus Have Been Resolved

Post Date:
05/19/19 - 8:00 p.m.

Affected Campus(es):
Coral Gables

Severity:
Informational

Duration:
05/19/19 - 4:30 p.m. – 05/19/19 - 8:00 p.m.

Power and network issues at the Coral Gables campus have been resolved, and the network is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertPower and Network Outages on the Coral Gables Campus

Post Date:
05/19/19 - 4:30 p.m.

Affected Campus(es):
Coral Gables

Severity:
Warning

Duration:
05/19/19 - 4:30 p.m. –

Due to a power outage on the Coral Gables campus, network services on campus are being affected. Work is underway to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Starting Saturday, May 25 at 12:01 a.m.

Post Date:
05/15/19 - 2:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/25/19 - 12:01 a.m. - 05/29/19 - 8:30 a.m.

Please be advised that CaneLink (canelink.miami.edu) will be undergoing planned maintenance starting Saturday, May 25 at 12:01 a.m. through Wednesday, May 29 at 8:30 a.m. During this time, you will not be able to log on to CaneLink. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance – Starting Saturday, May 18 from 2 a.m.-2 p.m.

Post Date:
05/13/19 - 12:05 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/18/19 - 2 a.m. – 05/18/19 - 2 p.m.

Due to scheduled maintenance, Workday will be unavailable on Saturday, May 18 from 2 a.m.-2 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneID Self-Service Maintenance – Tuesday, May 14 from 8-11:55 p.m.

Post Date:
05/09/19 - 4:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/14/19 - 8:00 p.m. - 05/14/19 - 11:55 p.m.

Due to scheduled maintenance, CaneID Self-Service (caneid.miami.edu) will be unavailable on Tuesday, May 14 from 8-11:55 p.m. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertNelNet Payment Portal Maintenance – Monday, May 13 from 12:01-7 a.m.

Post Date:
05/09/19 - 10:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/13/19 - 12:01 a.m. - 05/13/19 - 7:00 a.m.

Please be advised that the payment processing portal NelNet will be undergoing planned maintenance on Monday, May 13 from 12:01-7 a.m. You will be unable to submit payments within CaneLink and/or other NelNet payment portals during this time. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertListserv Maintenance – Wednesday, May 8 from 9-11 p.m.

Post Date:
05/08/19 - 11:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/08/19 - 9:00 p.m. – 05/08/19 - 11:00 p.m.

Please be advised that Listserv (listserv.miami.edu) will be undergoing scheduled maintenance on Wednesday, May 8 from 9-11 p.m. During this time, you may experience intermittent outages when connecting to Listserv. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Sunday, May 5 from 12:30-5 a.m.

Post Date:
05/03/19 - 12:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/05/19 - 12:30 a.m. - 05/05/19 - 5:00 a.m.

Please be advised that CaneLink (canelink.miami.edu) will be undergoing planned maintenance on Sunday, May 5 from 12:30-5 a.m. You may experience intermittent outages when trying to log in to CaneLink during this time. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Box Issues Have Been Resolved

Post Date:
05/02/19 - 10:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/02/19 - 4:40 p.m. – 05/02/19 10:00 p.m.

Issues with the cloud-based storage solution Box have been resolved, and Box is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertBox Issues

Post Date:
05/02/19 - 4:40 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
05/02/19 - 4:40 p.m. – 

Please be advised that UMIT is currently experiencing issues with the cloud-based storage solution Box (box.miami.edu). You may experience intermittent outages during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneID Self-Service Maintenance – Thursday, May 2 from 8-10 p.m.

Post Date:
05/01/19 - 3:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/02/19 - 8:00 p.m. - 05/02/19 - 10 p.m.

Due to scheduled maintenance, CaneID Self-Service (caneid.miami.edu) will be unavailable on Thursday, May 2 from 8-10 p.m. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Network Maintenance – Friday, May 3 from 10-11 p.m.

Post Date:
04/30/19 - 5:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/03/19 - 10:00 p.m. – 05/03/19 - 11:00 p.m.

Please be advised that UMIT will be performing maintenance on the UM network on Friday, May 3 from 10-11 p.m. During this time, you may experience intermittent outages connecting to various UM services, including:

  • CaneID Self-Service (caneid.miami.edu)
  • Canon UPrint
  • Citrix (ucitrix.miami.edu)
  • Dell Boomi
  • Event Management System
  • File Servers
  • Kronos

We apologize for the inconvenience. If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - UM Marketplace Issues Have Been Resolved

Post Date:
04/16/19 - 5:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
04/16/19 - 11:10 a.m. – 04/16/19 - 5:00 p.m.

Issues with the UM Marketplace within Workday have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUM Marketplace Issues

Post Date:
04/16/19 - 11:10 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
04/16/19 - 11:10 a.m. - 

Please be advised that UMIT is currently experiencing connectivity issues with the UM Marketplace within Workday. During this time, you may experience intermittent system lagging when trying to access the UM Marketplace. UMIT is working to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - CaneLink Issues Have Been Resolved

Post Date:
04/08/19 - 9:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
04/08/19 - 3:45 p.m. – 04/08/19 - 9:30 p.m.

Issues with CaneLink (canelink.miami.edu) have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertCaneLink Issues

Post Date:
04/08/19 - 3:45 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
04/08/19 - 3:45 p.m. –

Please be advised that UMIT is currently experiencing issues with CaneLink (canelink.miami.edu). You may experience issues logging into CaneLink during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance – Starting Saturday, April 13 from 2-10 a.m.

Post Date:
04/08/19 - 9:45 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
04/13/19 - 2:00 a.m. – 04/13/19 - 10:00 a.m.

Due to scheduled maintenance, Workday will be unavailable on Saturday, April 13 from 2-10 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Network Issues at Student Village (Building 5) Have Been Resolved

Post Date:
04/06/19 3:00 p.m.

Affected Campus(es):
Coral Gables

Severity:
Informational

Duration:
04/06/19 - 2:10 p.m. – 04/06/19 - 3:00 p.m.

Network issues at the Student Village (Building 5) on the Coral Gables campus have been resolved, and network services are now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertNetwork Issues at Student Village (Building 5)

Post Date:
04/06/19 - 2:10 p.m.

Affected Campus(es):
Coral Gables

Severity:
Warning

Duration:
04/06/19 - 2:10 p.m. –

Please be advised that UMIT is currently experiencing network issues at Student Village (Building 5) on the Coral Gables campus. During this time, you may experience issues connecting to the network at the Student Village. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Power and Network Outages on the Coral Gables Campus Have Been Resolved

Post Date:
04/04/19 - 10:45 a.m.

Affected Campus(es):
Coral Gables

Severity:
Informational

Duration:
04/04/19 - 7:10 a.m. – 04/04/19 - 10:45 a.m.

Issues with power outages at the Coral Gables campus have been resolved, and network services are now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertPower and Network Outages on the Coral Gables Campus

Post Date:
04/04/19 - 7:10 a.m.

Affected Campus(es):
Coral Gables

Severity:
Warning

Duration:
04/04/19 - 7:10 a.m. –

Due to a power outage on the Coral Gables campus, network services on campus are being affected. Work is underway to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertSharePoint Maintenance – Monday, April 1, 2019

Post Date:
03/28/19 - 3:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
04/01/19 - 12:01 a.m. – 04/01/19 - 11:59 p.m.

Please be advised that Microsoft will be performing maintenance to SharePoint site lists on Monday, April 1, 2019. These lists will be transitioned from "classic" view to "modern" view. In order to avoid any disruptions, UMIT will maintain our UM SharePoint sites in "classic" view.* If you experience irregular behaviors within your SharePoint sites, please notify the UMIT Service Desk at: help@miami.edu.

(*Note: With the new "modern" experience for SharePoint, there are various enhancements and new features such as: attention views, PowerApps integration, Flow, column formatting, and the filters pane. If you are interested in exploring what "modern" can offer your UM SharePoint site, please email: help@miami.edu with the subject line "SharePoint Modern Site Request.")

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - SecureCanes Wireless Network Issues Have Been Resolved

Post Date:
03/19/19 - 1:30 p.m.

Affected Campus(es):
Coral Gables

Severity:
Informational

Duration:
03/19/19 - 12:30 p.m. – 03/19/19 - 1:30 p.m.

Issues with the SecureCanes wireless network have been resolved, and the network is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertSecureCanes Wireless Network Issues

Post Date:
03/19/19 - 12:30 p.m.

Affected Campus(es):
Coral Gables

Severity:
Warning

Duration:
03/19/19 - 12:30 p.m. –

Please be advised that UMIT is currently experiencing issues with the SecureCanes wireless network. You may experience issues connecting to the network during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Starting Friday, March 15 at 11:59 p.m.

Post Date:
03/15/19 - 4:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
03/15/19 - 11:59 p.m. – 03/16/19 - 4:00 a.m.

Please be advised that CaneLink (canelink.miami.edu) will be undergoing planned maintenance starting on Friday, March 15 at 11:59 p.m. through Saturday, March 16 at 4 a.m. You may experience intermittent outages when trying to log on to CaneLink during this time. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance – Starting Saturday, March 9 from 2-10 a.m.

Post Date:
03/04/19 - 11:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
03/09/19 - 2:00 a.m. – 03/09/19 - 10:00 a.m.

Due to scheduled maintenance, Workday will be unavailable on Saturday, March 9 from 2-10 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertEmail Distribution Lists Maintenance - Starting Wednesday, February 27

Post Date:
02/27/19 - 11:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
02/27/19 - 1:00 p.m. – 03/03/19 - 11:00 p.m.

Please be advised that UMIT will be performing maintenance on email distribution lists found in Microsoft Outlook's global address list (GAL) starting Wednesday, February 27 through Sunday, March 3. If you experience issues sending to a list during this maintenance window, please wait one (1) hour and then resend your message.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Sunday, February 24 from 12:30-7 a.m.

Post Date:
02/21/19 - 9:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
02/24/19 - 12:30 a.m. – 02/24/19 - 7:00 a.m.

Due to scheduled maintenance, CaneLink (canelink.miami.edu) will be unavailable on Sunday, February 24 from 12:30-7 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Microsoft Teams Issues Have Been Resolved

Post Date:
02/18/19 - 2:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
02/18/19 - 9:20 a.m. – 02/18/19 - 2:00 p.m.

Issues with Microsoft Teams have been resolved, and the application is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertMicrosoft Teams Issues

Post Date:
02/18/19 - 9:20 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
02/18/19 - 9:20 a.m. –

Please be advised that UMIT is currently experiencing intermittent issues with Microsoft Teams. During this time, you may be unable to login to Teams via the desktop application and/or web portal. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - OnBase UMiami Solution Issues Have Been Resolved

Post Date:
02/14/19 - 6:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
02/14/19 - 2:40 p.m. – 02/14/19 - 6:00 p.m.

Issues with OnBase Solution have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertOnBase UMiami Solution Issues

Post Date:
02/14/19 - 2:40 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
02/14/19 - 2:40 p.m. –

Please be advised that UMIT is currently experiencing issues with the enterprise content management system OnBase Solution. You may experience issues logging in to OnBase UMiami during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertEmail Distribution Lists Maintenance - Starting Friday, February 15

Post Date:
02/14/19 - 11:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
02/15/19 - 8:00 a.m. – 02/17/19 - 11:00 p.m.

Please be advised that UMIT will be performing maintenance on email distribution lists found in Microsoft Outlook's global address list (GAL) starting Friday, February 15 through Sunday, February 17. If you experience issues sending to a list during this maintenance window, please wait one (1) hour and then resend your message.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertEmail Distribution Lists Maintenance - Starting Thursday, February 7

Post Date:
02/06/19 - 11:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
02/07/19 - 8:00 a.m. – 02/10/19 - 11:00 p.m.

Please be advised that UMIT will be performing maintenance on email distribution lists found in Microsoft Outlook's global address list (GAL) starting Thursday, February 7 through Sunday, February 10. If you are the owner of an email distribution list and experience issues sending to a list during this maintenance window, please wait one (1) hour and then resend your message.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Network Issues at Medical Campus Have Been Resolved

Post Date:
02/01/19 - 9:10 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
02/01/19 - 8:30 a.m. – 02/01/19 - 9:10 a.m.

Networking issues at the Medical campus have been resolved, and the network is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertNetwork Issues at Medical Campus

Post Date:
02/01/19 - 8:30 a.m.

Affected Campus(es):
Medical

Severity:
Warning

Duration:
02/01/19 - 8:30 a.m. - 

Please be advised that UMIT is currently experiencing network issues at the Medical campus. During this time, you may experience issues connecting to the network at the following buildings: Sylvester Comprehensive Cancer Center (SCCC), Bascom Palmer Eye Institute (BPEI), and Dominion Tower (DT). UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Issues with Emails Containing Links to External Websites Have Been Resolved

Post Date:
01/29/19 - 11:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
01/29/19 - 10:05 a.m. – 01/29/19 - 11:00 p.m.

Issues with emails containing links to external websites have been resolved, and email is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Microsoft Office 365 Access Issues Have Been Resolved

Post Date:
01/29/19 - 10:15 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
01/29/19 - 5:00 p.m. – 01/29/19 - 10:15 p.m.

Microsoft Office 365 access issues have been resolved, and all services are now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertMicrosoft Office 365 Access Issues

Post Date:
01/29/19 - 5:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
01/29/19 - 5:00 p.m. –

Please be advised that UMIT is currently experiencing intermittent issues with Microsoft Office 365. During this time, you may be unable to authenticate to and access Office 365 services. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertIssues with Emails Containing Links to External Websites

Post Date:
01/29/19 - 10:05 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
01/29/19 - 10:05 a.m. –

Please be advised that UMIT is currently experiencing intermittent issues with emails containing links to external websites received from external senders (i.e. senders outside of the @miami.edu domain). UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCampus Access Control (CS Gold) Upgrade – Tuesday, February 5 from 7-8 a.m.

Post Date:
01/18/19 - 12:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
02/05/19 - 7:00 a.m. – 02/05/19 - 8:00 a.m.

Please be advised that the campus access control application, CS Gold, will undergo a software upgrade on Tuesday, February 5 from 7-8 a.m. Building access via Cane Card will remain operational during the upgrade.

During this time:

  • Access to student housing rooms via the MobileID application will not be accessible.
  • The ability to process Mobile Reader transactions, including financial and attendance transactions, will not be accessible.
  • Administrators of CS Gold will not be able to access the admin web portal (uaccess.miami.edu).

If you experience any issues with access to campus facilities during this time, please contact Facilities Work Control at the Coral Gables campus: (305) 284-8282, RSMAS campus: (305) 421-4815, or Medical campus: (305) 243-6375.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertEmail Distribution Lists Maintenance - Starting Wednesday, January 23

Post Date:
01/17/19 - 12:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
01/23/19 - 8:00 a.m. – 01/25/19 - 11:00 p.m.

Please be advised that UMIT will be performing maintenance on email distribution lists found in Microsoft Outlook's global address list (GAL) starting Wednesday, January 23 through Friday, January 25. If you are the owner of an email distribution list and experience issues sending to a list during this maintenance window, please wait one (1) hour and then resend your message.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance - Saturday, January 19 from 2-10 a.m.

Post Date:
01/14/19 - 3:45 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
01/19/19 - 2:00 a.m. – 01/19/19 - 10:00 a.m.

Due to scheduled maintenance, Workday will be unavailable on Saturday, January 19 from 2-10 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Software Downloads Website Maintenance – Tuesday, January 15 from 9-9:10 p.m.

Post Date:
01/14/19 - 3:40 p.m.

Affected Campus(es):
Miller Medical, RSMAS

Severity:
Informational

Duration:
01/15/19 - 9:00 p.m. – 01/15/19 - 9:10 p.m.

Please be advised that the UM Software Downloads website (http://public.cgcent.miami.edu/downloads/?download=software) will be undergoing scheduled maintenance on Tuesday, January 15 from 9-9:10 p.m. During this time, you may experience intermittent service disruptions when accessing the website.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Wireless Network Maintenance at All Campuses – Saturday, January 5 from 3-9 p.m.

Post Date:
12/28/18 - 4:30 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
01/05/19 - 3:00 p.m. – 01/05/19 - 9:00 p.m.

Please be advised that UM wireless networks at all campuses will be undergoing scheduled maintenance on Saturday, January 5 from 3-9 p.m. During this time, you may experience intermittent service disruptions when connecting to wireless networks on these campuses.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Wireless Network Maintenance at Medical and RSMAS Campuses – Friday, January 4 from 5:30-9 p.m.

Post Date:
12/28/18 - 4:15 p.m.

Affected Campus(es):
Miller Medical, RSMAS

Severity:
Informational

Duration:
01/04/19 - 5:30 p.m. – 01/04/19 - 9:00 p.m.

Please be advised that UM wireless networks at the Medical (including The Lennar Foundation Medical Center) and RSMAS campuses will be undergoing scheduled maintenance on Friday, January 4 from 5:30-9 p.m. During this time, you may experience intermittent service disruptions when connecting to wireless networks on these campuses.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Wireless Network Maintenance at Coral Gables Campus – Thursday, January 3 and Friday, January 4 from 5:30-11 p.m.

Post Date:
12/28/18 - 4:00 p.m.

Affected Campus(es):
Coral Gables

Severity:
Informational

Duration:
01/03/19 - 5:30 p.m. – 01/03/19 - 11:00 p.m.
01/04/19 - 5:30 p.m. – 01/04/19 - 11:00 p.m.

Please be advised that UM wireless networks at the Coral Gables campus will be undergoing scheduled maintenance on Thursday, January 3 from 5:30-11 p.m. and Friday, January 4 from 5:30-11 p.m. During this time, you may experience intermittent service disruptions when connecting to wireless networks on this campus.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Power and Network Outages on the Coral Gables Campus Have Been Resolved

Post Date:
12/21/18 - 4:30 p.m.

Affected Campus(es):
Coral Gables

Severity:
Informational

Duration:
12/21/18 - 3:30 p.m. – 12/21/18 - 4:30 p.m.

Issues with power outages at the Coral Gables campus have been resolved, and network services are now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertPower and Network Outages on the Coral Gables Campus

Post Date:
12/21/18 - 3:30 p.m.

Affected Campus(es):
Coral Gables

Severity:
Warning

Duration:
12/21/18 - 3:30 p.m. –

Due to a power outage on the Coral Gables campus, network services on campus are being affected. Affected buildings include:

  • Building 34
  • Flipse Building
  • Fraser Baseball
  • Lift Stations 1 and 10
  • Mahoney-Pearson Garage
  • Pearson Garage
  • Pentland House
  • Ponce Garage
  • Serpentine Lots 1-6
  • Watsco Center Fieldhouse

Work is underway to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - CaneLink Payment Processing Issues Have Been Resolved

Post Date:
12/21/18 - 11:20 a.m.

Affected Campus(es):
Coral Gables

Severity:
Informational

Duration:
12/20/18 - 9:30 a.m. – 12/21/18 - 11:20 a.m.

Issues with CaneLink payment processing have been resolved, and the CaneLink site is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertCaneLink Payment Processing Issues

Post Date:
12/20/18 9:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
12/20/18 - 9:30 a.m. –

Please be advised that UMIT is currently experiencing issues with payment processing via CaneLink. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Telecommunication Issues Have Been Resolved

Post Date:
12/19/18 2:37 p.m.

Affected Campus(es):
Coral Gables

Severity:
Informational

Duration:
12/19/18 - 8:41 a.m. – 12/19/18 - 2:37 p.m.

Telecommunication issues at the Ashe Building on the Coral Gables campus have been resolved, and the network is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertTelecommunication Issues

Post Date:
12/19/18 8:41 a.m.

Affected Campus(es):
Coral Gables

Severity:
Warning

Duration:
12/19/18 - 8:41 a.m.

Please be advised that UMIT is currently experiencing networking and telecommunication issues at the Ashe Building on the Coral Gables campus. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Email Servers Maintenance – Tuesday, December 18 from 10-10:15 p.m.

Post Date:
12/13/18 3:10 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
12/18/18 - 10:00 p.m. – 12/18/18 - 10:15 p.m.

Please be advised that UM email servers will be undergoing maintenance on Tuesday, December 18 from 10-10:15 p.m. During this time, you may experience intermittent issues connecting to your UM email inbox via the Outlook desktop client. Note: email will be accessible via Outlook on the Web (email.miami.edu) and/or mobile email applications. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance - Saturday, December 15 from 2-10 a.m.

Post Date:
12/10/18 9:30 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
12/15/18 - 2:00 a.m. – 12/15/18 - 10:00 a.m.

Due to scheduled maintenance, Workday will be unavailable on Saturday, December 15 from 2-10 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Office 365 Email Issues Have Been Resolved

Post Date:
12/06/18 4:00 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
12/06/18 - 2:20 p.m. – 12/06/18 - 4:00 p.m.

Issues with Office 365 email have been resolved, and email is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertOffice 365 Email Delivery Issues

Post Date:
12/06/18 2:20 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
12/06/18 - 2:20 p.m. –

Please be advised that UMIT is currently experiencing intermittent email delivery delays with Office 365 emails containing attachments. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - UChart Issues Have Been Resolved

Post Date:
12/05/18 3:45 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
12/05/18 - 8:50 a.m. – 12/05/18 - 3:45 p.m.

Issues with UChart have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUChart Issues

Post Date:
12/05/18 8:50 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
12/05/18 - 8:50 a.m. –

Please be advised that UMIT is currently experiencing issues with UChart (uchart.med.miami.edu). You may experience issues accessing UChart at this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Office 365's SharePoint and OneDrive Issues Have Been Resolved

Post Date:
12/05/18 8:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
12/04/18 - 3:50 p.m. – 12/05/18 - 8:00 a.m.

Issues with Office 365 have been resolved, and SharePoint/OneDrive are now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertOffice 365's SharePoint and OneDrive Issues

Post Date:
12/04/18 3:50 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS 

Severity:
Warning 

Duration: 
12/04/18 - 3:50 p.m. – 

Please be advised that UMIT is currently experiencing issues with the Microsoft cloud-based system Office 365. During this time, you may experience issues accessing SharePoint and OneDrive. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertLynda.com Maintenance – Friday, December 7 from 12:01-3 a.m.

Post Date:
12/03/18 11:00 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
12/07/18 - 12:01 a.m. – 12/07/18 - 3:00 a.m.

Due to scheduled maintenance, Lynda.com (miami.edu/lynda) will be unavailable on Friday, December 7 from 12:01-3 a.m. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@mia


Informational AlertAll Clear - Workday Issues Have Been Resolved

Post Date:
12/01/18 1:45 p.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
12/01/18 - 10:15 a.m. – 12/01/18 - 1:45 p.m.

Issues with Workday have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertWorkday Issues

Post Date:
12/01/18 10:15 a.m.

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
12/01/18 - 10:15 a.m. – 

Please be advised that the University is currently experiencing issues with Workday (workday.miami.edu). During this time, you may experience intermittent issues clocking in/out and/or experience delays when submitting business processes. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Skype for Business Log In Issues Have Been Resolved

Post Date:
11/29/18 5:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/29/18 - 8:45 pm – 11/29/18 - 5:00 pm

Issues with Skype for Business have been resolved, and the application is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertSkype for Business Log In Issues

Post Date:
11/29/18 8:45 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
11/29/18 - 8:45 am – 

Please be advised that UMIT is currently experiencing issues with Skype for Business. You may experience issues when attempting to log in to Skype for Business. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Office 365 Applications Maintenance – Wednesday, November 28 Starting at 10 p.m.

Post Date:
11/26/18 8:15 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/28/18 - 10:00 pm – 11/29/18 - 2:00 am

Please be advised that the University of Miami's authentication servers for Office 365 Applications will be undergoing maintenance starting on Wednesday, November 28 at 10 p.m. through Thursday, November 29 at 2 a.m. During this time, you may experience intermittent issues logging in to these applications. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Starting Saturday, November 17 at 2:30 p.m.

Post Date:
11/16/18 2:30 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/17/18 - 2:30 pm – 11/18/18 - 10:00 am

Due to scheduled maintenance, CaneLink (canelink.miami.edu) will be unavailable starting on Saturday, November 17 at 2:30 p.m. through Sunday, November 18 at 10 a.m. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance - Saturday, November 17 from 2-10 a.m.

Post Date:
11/12/18 9:20 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/17/18 - 2:00 a.m. – 11/17/18 - 10:00 a.m.

Due to scheduled maintenance, Workday will be unavailable starting Saturday, November 17 from 2-10 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Office 365 Applications, Hyland Onbase, and PowerDMS Maintenance – Thursday, November 15 from 8-11 p.m.

Post Date:
11/12/18 9:15 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/15/18 - 8:00 pm – 11/15/18 - 11:00 pm

Please be advised that the University of Miami's authentication servers for Office 365 Applications, Hyland Onbase, and PowerDMS will be undergoing maintenance on Thursday, November 15 from 8-11 p.m. During this time, you may experience intermittent issues logging in to these applications. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Canon Printer Scanning and Email Delivery Issues Have Been Resolved

Post Date:
11/06/18 4:25 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/06/18 - 2:10 pm – 11/06/18 - 4:25 pm

Issues with Canon printers on campus have been resolved, and the printers are now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertCanon Printer Scanning and Email Delivery Issues

Post Date:
11/06/18 2:10 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
11/06/18 - 2:10 pm – 

Please be advised that UMIT is currently experiencing issues with Canon printers on campus. You may experience issues with email delivery when scanning and sending a document. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Duo Multi-Factor Authentication (MFA) Issues Have Been Resolved

Post Date:
11/05/18 12:15 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/05/18 - 10:40 am – 11/05/18 - 12:15 pm

Issues with Duo Multi-Factor Authentication (MFA) have been resolved, and Duo is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertDuo Multi-Factor Authentication (MFA) Issues

Post Date:
11/05/18 10:40 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
11/05/18 - 10:40 am – 

Please be advised that UMIT is currently experiencing issues with Duo Multi-Factor Authentication (MFA). You may experience issues using the "Call Me" feature for authentication during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Box Issues Have Been Resolved

Post Date:
11/02/18 8:45 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
11/02/18 - 6:00 pm – 11/02/18 - 8:45 pm

Issues with the cloud-based storage solution Box (box.miami.edu) have been resolved, and Box is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertBox Issues

Post Date:
11/02/18 6:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
11/02/18 - 6:00 pm – 

Please be advised that UMIT is currently experiencing issues with the cloud-based storage solution Box (box.miami.edu). You may experience intermittent outages during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Sunday, October 28 from 1:30-7 a.m.

Post Date:
10/25/18 2:45 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/28/18 - 1:30 am – 10/28/18 - 7:00 am

Due to scheduled maintenance, CaneLink (canelink.miami.edu) will be unavailable on Sunday, October 28 from 1:30-7 a.m. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - CaneLink Issues Have Been Resolved

Post Date:
10/22/18 2:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/22/18 - 11:00 am – 10/22/18 - 2:00 pm

Issues with CaneLink (canelink.miami.edu) have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertCaneLink Issues

Post Date:
10/22/18 11:00 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
10/22/18 - 11:00 am –

Please be advised that UMIT is currently experiencing issues with CaneLink (canelink.miami.edu). Users may experience issues accessing the CaneLink system via Internet Explorer and Google Chrome web browsers. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance - Saturday, October 20 from 2 a.m.-2 p.m.

Post Date:
10/17/18 5:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/20/18 - 2:00 a.m. – 10/20/18 - 2:00 p.m.

Due to scheduled maintenance, Workday will be unavailable starting Saturday, October 20 from 2 a.m. through 2 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertReport Distribution System Maintenance - Thursday, October 18 from 9-11:59 a.m.

Post Date:
10/17/18 10:30 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/18/18 - 9:00 am – 10/18/18 - 11:59 am

Please be advised that the Report Distribution System (RDS) will be undergoing scheduled maintenance on Thursday, October 18 from 9-11:59 a.m. During this time, you may experience intermittent outages when connecting to RDS.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertListserv Maintenance – Friday, October 12 from 9-11:59 p.m.

Post Date:
10/10/18 4:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/12/18 - 9:00 pm – 10/12/18 - 11:59 pm

Please be advised that Listserv (listserv.miami.edu) will be undergoing scheduled maintenance on Friday, October 12 from 9-11:59 p.m. During this time, you may experience intermittent outages when connecting to Listserv. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertReport Distribution System Maintenance - Thursday, October 11 from 9-11:59 a.m.

Post Date:
10/09/18 3:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/11/18 - 9:00 am – 10/11/18 - 11:59 am

Please be advised that the Report Distribution System (RDS) will be undergoing scheduled maintenance on Thursday, October 11 from 9-11:59 a.m. During this time, you may experience intermittent outages when connecting to RDS.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Marketplace Maintenance - Starting Saturday, October 13 at 6 p.m.

Post Date:
10/09/18 9:00 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/13/18 - 6:00 pm – 10/14/18 - 2:00 am

Due to planned maintenance, please be advised that the UM Marketplace within Workday will be unavailable starting Saturday, October 13 at 6 p.m. through Sunday, October 14 at 2 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Listserv Website Issues Have Been Resolved

Post Date:
10/04/18 10:30 am

Affected Campus(es):
Miller Medical

Severity:
Informational

Duration:
10/03/18 - 7:30 pm – 10/04/18 - 10:30 am

Issues with the Listserv website have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertListserv Website Issues

Post Date:
10/03/18 7:30 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
10/03/18 - 7:30 pm –

Please be advised that we are currently experiencing issues with the Listserv website (listserv.miami.edu). You may experience intermittent outages connecting to the Listserv site during this time. Note: all email to/from Listserv is functioning normally. We are working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Email Websites Maintenance – Wednesday, October 3 from 10-11:59 p.m.

Post Date:
10/02/18 2:35 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/03/18 - 10:00 pm - 10/03/18 - 11:59 pm

Please be advised that the University of Miami's email websites (email.miami.edu and mail.miami.edu) will be undergoing maintenance on Wednesday, October 3 from 10-11:59 p.m. During this time, you may experience intermittent issues logging in to these website. Note: email will be accessible via http://outlook.com/miami.edu as well as local Outlook programs and/or mobile email applications. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCloud-Hosted File Share Maintenance - Wednesday, October 3 from 8-10 p.m.

Post Date:
10/02/18 2:30 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
10/03/18 - 8:00 pm – 10/03/18 - 10:00 pm

Please be advised that UMIT will be performing cloud-hosted file share maintenance on Wednesday, October 3 from 8-10 p.m. During this time, access to departmental archive networks file shares may be interrupted. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Mainframe Maintenance - Saturday, September 29 from 8 a.m.-5 p.m.

Post Date:
09/28/18 8:30 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/29/18 - 8:00 am – 09/29/18 - 5:00 pm

Please be advised that the University of Miami's mainframe environment will be undergoing maintenance on Saturday, September 29 from 8 a.m-5 p.m. During this time, you may experience intermittent outages connecting to various UM services, including:

  • CaneID
  • Dell Boomi
  • Departmental Human Resources System (DHRS)
  • Departmental Management Accounting System (DMAS)
  • Integrated Database Management System (IDMS/PIDMS/DB2)
  • Report Distribution System (RDS)
  • UM Apps
  • User Batch Job Processing

We apologize for the inconvenience. If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Network Issues at UHealth Tower Have Been Resolved

Post Date:
09/19/18 3:00 pm

Affected Campus(es):
Miller Medical

Severity:
Informational

Duration:
09/19/18 - 1:40 pm – 09/19/18 - 3:00 pm

Network issues at UHealth Tower have been resolved, and the wireless network is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertNetwork Issues at UHealth Tower

Post Date:
09/19/18 1:40 pm

Affected Campus(es):
Medical

Severity:
Warning

Duration:
09/19/18 1:40 pm - 

Please be advised that UMIT is currently experiencing network issues at UHealth Tower. You may experience issues connecting to the wireless network at UHealth Tower during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneID Self-Service Maintenance – Thursday, September 20 from 8-11:55 p.m.

Post Date:
09/19/18 11:30 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/20/18 - 8:00 p.m. - 09/20/18 - 11:55 p.m.

Due to scheduled maintenance, CaneID Self-Service (caneid.miami.edu) will be unavailable on Thursday, September 20 from 8-11:55 p.m. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Email Websites Maintenance – Wednesday, September 19 from 10-11 p.m.

Post Date:
09/18/18 1:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/19/18 - 10:00 pm - 09/19/18 - 11:00 pm

Please be advised that the University of Miami's email websites (email.miami.edu and mail.miami.edu) will be undergoing maintenance on Wednesday, September 19 from 10-11 p.m. During this time, you may experience intermittent issues logging in to these website. Note: email will be accessible via http://outlook.com/miami.edu as well as local Outlook programs and/or mobile email applications. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Marketplace Maintenance - Starting Thursday, September 20 at 8 p.m.

Post Date:
09/18/18 9:00 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/20/18 - 8:00 pm – 09/20/18 - 2:00 am

Please be advised that the UM Marketplace within Workday will be undergoing maintenance starting Thursday, September 20 at 8 p.m. through Friday, September 21 at 2 a.m. There is no expected downtime for the UM Marketplace.

We apologize for the inconvenience. If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Network Issues at Jackson Hospital Have Been Resolved

Post Date:
09/15/18 9:30 pm

Affected Campus(es):
Miller Medical

Severity:
Informational

Duration:
09/15/18 - 8:30 pm – 09/15/18 - 9:30 pm

Network issues at Jackson Hospital have been resolved, and the network is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertNetwork Issues at Jackson Hospital (UM Care App)

Post Date:
09/15/18 8:30 pm

Affected Campus(es):
Medical

Severity:
Warning

Duration:
09/15/18 8:30 pm - 

Please be advised that UMIT is currently experiencing network issues at Jackson Hospital. You may experience issues connecting to the UM Care application during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertNetwork Issues at Jackson Hospital (PowerChart App)

Post Date:
09/13/18 9:00 am

Affected Campus(es):
Medical

Severity:
Warning

Duration:
09/13/18 9:00 am - 

Please be advised that UMIT is currently experiencing network issues at Jackson Hospital. You may experience issues connecting to the PowerChart application (via jacks.med.miami.edu) during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance - Saturday, September 8 from 2-10 a.m.

Post Date:
09/06/18 9:00 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/08/18 - 2:00 a.m. – 09/08/18 - 10:00 a.m.

Due to scheduled maintenance, Workday will be unavailable on Saturday, September 8 from 2-10 a.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Marketplace Maintenance - Starting Thursday, September 6 at 8 p.m.

Post Date:
09/05/18 11:00 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/06/18 - 8:00 pm – 09/07/18 - 2:00 am

Please be advised that the UM Marketplace within Workday will be undergoing maintenance starting Thursday, September 6 at 8 p.m. through Friday, September 7 at 2 a.m. There is no expected downtime for the UM Marketplace.

We apologize for the inconvenience. If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Office 365 Email Access Issues Have Been Resolved

Post Date:
09/05/18 8:00 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/04/18 - 9:55 am – 09/05/18 - 8:00 am

Issues with Office 365 have been resolved, and services are now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertOffice 365 Email Access Issues

Post Date:
09/04/18 9:55 am 

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS 

Severity:
Warning 

Duration: 
09/04/18 - 9:55 am – 

Please be advised that UMIT is currently experiencing issues with the Microsoft cloud-based email system Office 365. During this time, you may experience issues logging in to email via the web (email.miami.edu and mail.miami.edu). UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - OnBase UMiami Solution Issues Have Been Resolved

Post Date:
08/30/18 2:30 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/30/18 - 12:05 pm – 08/30/18 - 2:30 pm

Issues with OnBase Solution have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertOnBase UMiami Solution Issues

Post Date:
08/30/18 12:05 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
08/30/18 - 12:05 pm –

Please be advised that UMIT is currently experiencing issues with the enterprise content management system OnBase Solution. You may experience issues logging in to OnBase UMiami during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.


Informational AlertCaneLink Maintenance – Starting Saturday, September 1 at 11:59 p.m.

Post Date:
08/28/18 9:30 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
09/01/18 - 11:59 pm – 09/02/18 - 8:30 am

Due to scheduled maintenance, CaneLink (canelink.miami.edu) will be unavailable starting Saturday, September 1 at 11:59 p.m. through Sunday, September 2 at 8:30 a.m. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Network Maintenance - Starting Thursday, August 23 at 8 p.m.

Post Date:
08/21/18 4:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/23/18 - 8:00 pm – 08/26/18 - 11:59 pm

Please be advised that UM network equipment at Gables One Tower (GOT) will be undergoing maintenance from August 23-26, 2018 (see all dates and times below). During this maintenance, network-enabled services at GOT (such as wireless/wired internet, phones, and canon printers on the network) will be intermittently unavailable.

  • Thursday, August 23 from 8 p.m.-6 a.m.
  • Friday, August 24 from 8 p.m.-6 a.m.
  • Saturday, August 25 from 10 a.m.-11:59 p.m.
  • Sunday, August 26 from 10 a.m.-11:59 p.m.

We apologize for the inconvenience. If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Network Connectivity Issues at Biomedical Research Building Have Been Resolved

Post Date:
08/20/18 5:50 pm

Affected Campus(es):
Miller Medical

Severity:
Informational

Duration:
08/20/18 - 4:50 pm – 08/20/18 - 5:50 pm

Network issues at the Biomedical Research Building (BRB) have been resolved, and the network is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertNetwork Connectivity Issues at Biomedical Research Building

Post Date:
08/20/18 4:50 pm

Affected Campus(es):
Miller Medical

Severity:
Warning

Duration:
08/20/18 - 4:50 pm –

Please be advised that UMIT is currently experiencing issues with network connectivity at the Biomedical Research Building (BRB). You may experience issues connecting to the wireless/wired Internet network at BRB during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - UMIT Website Issues Have Been Resolved

Post Date:
08/02/18 3:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/02/18 - 2:30 pm – 08/02/18 - 3:00 pm

Issues with UMIT website have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUMIT Website Issues

Post Date:
08/02/18 2:30 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
08/02/18 - 2:30 pm –

Please be advised that we are currently experiencing issues with the UMIT website (it.miami.edu). You may experience intermittent outages connecting to the UMIT site during this time. We are working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUMIT Network Device Registration Portal Maintenance - Starting Friday, August 3 at 6 p.m.

Post Date:
08/02/18 9:00 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/03/18 - 6:00 pm – 08/04/18 - 6:00 am

Please be advised that the Network Device Registration Portal (clearpass-radius.miami.edu/guest) will be undergoing maintenance starting Friday, August 3 at 6 p.m. through Saturday, August 4 at 6 a.m. During this time, you will not be able to register new devices or make changes within the portal. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - UM Marketplace Issues Have Been Resolved

Post Date:
08/01/18 4:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/01/18 - 2:00 pm – 08/01/18 - 4:00 pm

Issues with the UM Marketplace have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUM Marketplace Issues

Post Date:
08/01/18 2:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
08/01/18 2:00 pm - 

Please be advised that UMIT is currently experiencing connectivity issues with the UM Marketplace within Workday. During this time, you may experience intermittent outages when trying to access the UM Marketplace. UMIT is working to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - UM Website Issues Have Been Resolved

Post Date:
08/01/18 11:15 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/01/18 - 9:30 am – 08/01/18 - 11:15 am

Issues with University of Miami websites have been resolved, and the websites are now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUM Website Issues

Post Date:
08/01/18 9:30 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
08/01/18 - 9:30 am –

Please be advised that UMIT is currently experiencing issues with some University of Miami websites, including miami.edu and it's subsites. You may experience intermittent outages connecting to these sites during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - UM Marketplace Issues Have Been Resolved

Post Date:
07/31/18 4:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/31/18 - 2:30 pm – 07/31/18 - 4:00 pm

Issues with the UM Marketplace have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUM Marketplace Issues

Post Date:
07/31/18 2:30 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
07/31/18 2:30 pm - 

Please be advised that UMIT is currently experiencing connectivity issues with the UM Marketplace within Workday. During this time, you may experience intermittent outages when trying to access the UM Marketplace. UMIT is working to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertSingle Sign-On (SSO) Maintenance - Tuesday, July 31 from 9:30-11 p.m.

Post Date:
07/31/18 12:15 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/31/18 - 9:30 pm -  07/31/18 - 11:00 pm

Please be advised that the University of Miami's access management system Single Sign-On (SSO) will be undergoing maintenance on Tuesday, July 31 from 9:30-11 p.m. You may experience intermittent outages connecting to SSO-enabled services and applications (such as Outlook Web Access (OWA), Hyland OnBase, and PowerDMS) during this time. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - UChart Issues Have Been Resolved

Post Date:
07/30/18 11:40 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/30/18 - 11:00 am – 07/30/19 - 11:40 am

UChart issues have been resolved, and all services are now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUChart Issues

Post Date:
07/30/18 11:00 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
07/30/18 - 11:00 am –

Please be advised that UMIT is currently experiencing issues with UChart (uchart.med.miami.edu). You may experience issues accessing UChart via the online environment (Citrix) or through the UChart shortcut on your computer’s desktop. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Starting Saturday, August 4 at 9:30 p.m.

Post Date:
07/30/18 9:45 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/04/18 - 9:30 pm – 08/05/18 - 10:00 am

Due to scheduled maintenance, CaneLink (canelink.miami.edu) will be unavailable starting Saturday, August 4 at 9:30 p.m. through Sunday, August 5 at 10 a.m. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Mainframe Maintenance - Saturday, August 4 from 8 a.m.-4 p.m.

Post Date:
07/30/18 9:30 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
08/04/18 - 8:00 am – 08/04/18 - 4:00 pm

Please be advised that the University of Miami's mainframe environment will be undergoing maintenance on Saturday, August 4 from 8 a.m-4 p.m. During this time, you may experience intermittent outages connecting to various UM services, including:

  • CaneID
  • Dell Boomi
  • Departmental Human Resources System (DHRS)
  • Departmental Management Accounting System (DMAS)
  • Integrated Database Management System (IDMS/PIDMS/DB2)
  • Report Distribution System (RDS)
  • UM Apps
  • User Batch Job Processing

We apologize for the inconvenience. If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Marketplace Maintenance - Starting Friday, July 27 at 9 p.m.

Post Date:
07/26/18 4:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/27/18 - 9:00 pm – 07/29/18 - 12:01 pm

Due to planned maintenance, please be advised that the UM Marketplace within Workday will be unavailable starting Friday, July 27 at 9 p.m. through Sunday, July 29 at 12:01 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUMIT Network Device Registration Portal Maintenance - Starting Friday, July 27 at 6:30 p.m.

Post Date:
07/26/18 3:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/27/18 - 6:30 pm – 07/28/18 - 7:00 am

Please be advised that the Network Device Registration Portal (clearpass-radius.miami.edu/guest) will be undergoing maintenance starting Friday, July 27 at 6:30 p.m. through Saturday, July 28 at 7 a.m. During this time, you will not be able to register new devices or make changes within the portal. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance - Saturday, July 21 from 2 a.m.-2 p.m.

Post Date:
07/20/18 12:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/21/18 - 2:00 am – 07/21/18 - 2:00 pm

Due to scheduled maintenance, Workday will be unavailable on Saturday, July 21 from 2 a.m.-2 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


 Informational AlertUMeNET/Ariba Maintenance - Tuesday, July 10 from 2-9 p.m.

Post Date:
07/09/18 2:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/10/18 - 2:00 pm – 07/10/18 - 9:00 pm

Please be advised that UMeNET/Ariba will be undergoing maintenance on Tuesday, July 10 from 2-9 p.m. During this time, you may experience intermittent outages when logging in to UMeNET/Ariba. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUMeNET/Ariba Maintenance - Starting Thursday, July 5 at 2 p.m.

Post Date:
07/03/18 2:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
07/05/18 - 2:00 pm – 07/08/18 - 11:00 pm

Please be advised that UMeNET/Ariba will be undergoing maintenance starting on Thursday, July 5 at 2 p.m. through Sunday, July 8 at 11 p.m. During this time, you may experience intermittent outages when logging in to UMeNET/Ariba. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - UM Marketplace Issues Have Been Resolved

Post Date:
06/25/18 5:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
06/25/18 - 11:00 am – 06/25/18 - 5:00 pm

Issues with the UM Marketplace have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUM Marketplace Issues

Post Date:
06/25/18 11:00 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
06/25/18 11:00 am - 

Please be advised that UMIT is currently experiencing connectivity issues with the UM Marketplace within Workday. During this time, you may experience intermittent outages when trying to access the UM Marketplace. UMIT is working to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance - Saturday, June 16 from 10 a.m.-2 p.m.

Post Date:
06/16/18 9:00 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
06/16/18 10:00 am - 06/16/18 2:00 pm

Due to scheduled maintenance, Workday will be unavailable on Saturday, June 16 from 10 a.m.-2 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance - Sunday, June 17 from 9 a.m.-12:01 p.m.

Post Date:
06/15/18 4:45 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
06/17/18 9:00 am - 06/17/18 12:01 pm

Due to scheduled maintenance, Workday will be unavailable on Sunday, June 17 from 9 a.m.-12:01 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertSingle Sign-On (SSO) Maintenance - Thursday, June 14 from 9:30-10 p.m.

Post Date:
06/14/18 2:30 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
06/14/18 - 9:30 pm -  06/14/18 - 10:00 pm

Please be advised that the University of Miami's access management system Single Sign-On (SSO) will be undergoing maintenance on Thursday, June 14 from 9:30-10 p.m. You may experience intermittent outages connecting to SSO-enabled services and applications (such as Workday, CaneLink, and myUM) during this time. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Workday Issues Have Been Resolved

Post Date:
06/11/18 4:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
06/11/18 - 1:30 pm – 06/11/18 - 4:00 pm

Issues with Workday have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertWorkday Issues

Post Date:
06/11/18 1:30 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
06/11/18 1:30 pm - 

Please be advised that the University is currently experiencing issues with Workday (workday.miami.edu). During this time, you may experience intermittent issues clocking in/out and/or experience delays when submitting business processes. Work is underway to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - UM Marketplace Issues Have Been Resolved

Post Date:
06/13/18 9:00 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
06/11/18 - 11:30 am – 06/13/18 - 9:00 am

Issues with the UM Marketplace have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUM Marketplace Issues

Post Date:
06/11/18 11:30 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
06/11/18 11:30 am - 

Please be advised that UMIT is currently experiencing connectivity issues with the UM Marketplace within Workday. During this time, you may experience intermittent outages when trying to access the UM Marketplace. UMIT is working to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - UM Marketplace Issues Have Been Resolved

Post Date:
06/06/18 11:00 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
06/05/18 - 5:00 pm – 06/06/18 - 11:00 am

Issues with the UM Marketplace have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUM Marketplace Issues

Post Date:
06/05/18 5:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
06/05/18 5:00 pm - 

Please be advised that UMIT is currently experiencing connectivity issues with the UM Marketplace within Workday. During this time, you may experience intermittent outages when trying to access the UM Marketplace. UMIT is working to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertBox Maintenance – Starting Saturday, June 9 at 3 p.m.

Post Date:
06/04/18 9:30 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
06/09/18 - 3:00 pm – 06/09/18 - 11:55 pm

Please be advised that the cloud-based storage solution Box (box.miami.edu) will be undergoing planned maintenance to upgrade back-end infrastructure on Saturday, June 9 from 3-11:55 p.m. Box does not anticipate user downtime during this maintenance window.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


 

Informational AlertSingle Sign-On (SSO) Maintenance - Wednesday, May 30 from 10-11 p.m.

Post Date:
05/30/18 1:30 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/30/18 - 10:00 pm -  05/30/18 - 11:00 pm

Please be advised that the University of Miami's access management system Single Sign-On (SSO) will be undergoing maintenance on Wednesday, May 30 from 10-11 p.m. You may experience intermittent outages connecting to SSO-enabled services and applications (such as Workday, CaneLink, and myUM) during this time. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Sunday, June 3 from 9-11:55 a.m.

Post Date:
05/30/18 10:45 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
06/03/18 - 9:00 am – 06/03/18 - 11:55 am

Due to scheduled maintenance, CaneLink (canelink.miami.edu) will be unavailable on Sunday, June 3 from 9-11:55 a.m. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Sunday, May 27 from 3-8 a.m.

Post Date:
05/25/18 11:45 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/27/18 - 3:00 am – 05/27/18 - 8:00 am

Due to scheduled maintenance, CaneLink (canelink.miami.edu) will be unavailable on Sunday, May 27 from 3-8 a.m. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertSingle Sign-On (SSO) Maintenance - Thursday, May 24 from 10-11 p.m.

Post Date:
05/23/18 1:30 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/24/18 - 10:00 pm -  05/24/18 - 11:00 pm

Please be advised that the University of Miami's access management system Single Sign-On (SSO) will be undergoing maintenance on Thursday, May 24 from 10-11 p.m. You may experience intermittent outages connecting to SSO-enabled services and applications (such as Workday, CaneLink, and myUM) during this time. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertSingle Sign-On (SSO) Maintenance - Thursday, May 17 from 9-10 p.m.

Post Date:
05/17/18 3:30 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/17/18 - 9:00 pm -  05/17/18 - 10:00 pm

Please be advised that the University of Miami's access management system Single Sign-On (SSO) will be undergoing maintenance on Thursday, May 17 from 9-10 p.m. You may experience intermittent outages connecting to SSO-enabled services and applications (such as Workday, CaneLink, and myUM) during this time. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Starting Friday, May 18 at 5 p.m.

Post Date:
05/15/18 8:30 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/18/18 - 5:00 pm – 05/20/18 - 8:00 pm

Due to scheduled maintenance, CaneLink (canelink.miami.edu) will be unavailable starting Friday, May 18 at 5 p.m. through Sunday, May 20 at 8 p.m. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - UM Marketplace Issues Have Been Resolved

Post Date:
05/14/18 8:00 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/12/18 - 9:30 pm – 05/13/18 - 11:55 pm

Issues with the UM Marketplace have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUM Marketplace Issues

Post Date:
05/12/18 9:30 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
05/12/18 9:30 pm - 

Please be advised that UMIT is currently experiencing intermittent connectivity issues with the UM Marketplace within Workday. During this time, you may experience issues connecting to the UM Marketplace. UMIT is working to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Office 365 Email Delivery Issues Have Been Resolved

Post Date:
05/12/18 10:00 am

Affected Campus(es):
Miller Medical

Severity:
Informational

Duration:
05/11/18 - 2:45 pm – 05/11/18 - 11:55 pm

Issues with Office 365 email delivery delays have been resolved, and email is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertOffice 365 Email Delivery Issues

Post Date:
05/11/18 2:45 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
05/11/18 - 2:45 pm –

Please be advised that UMIT is currently experiencing intermittent email delivery delays with Office 365 emails containing attachments. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertBox Maintenance – Starting Saturday, May 19 at 11:55 a.m.

Post Date:
05/03/18 3:45 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
05/19/18 - 11:55 am – 05/19/18 - 11:55 pm

Please be advised that the cloud-based storage solution Box (box.miami.edu) will be undergoing planned maintenance to upgrade back-end infrastructure on Saturday, May 19 from 11:55 a.m.-11:55 p.m. Box does not anticipate user downtime during this maintenance window.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertWorkday Maintenance - Sunday, April 29 from 1-5 p.m.

Post Date:
04/27/18 5:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
04/29/18 1-5 p.m.

Due to scheduled maintenance, Workday will be unavailable starting Sunday, April 29 from 1-5 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertReport Distribution System Maintenance - Starting Thursday, April 26 at 7 a.m.

Post Date:
04/23/18 4:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
04/26/18 - 7:00 am – 04/27/18 - 6:00 pm

Please be advised that the Report Distribution System (RDS) will be undergoing scheduled maintenance starting on Thursday, April 26 at 7 a.m. through Friday, April 27 at 6 p.m. During this time, you may experience intermittent outages when connecting to RDS.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertListserv Maintenance – Friday, April 20 from 8-11:55 p.m.

Post Date:
04/18/18 4:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
04/20/18 - 8:00 pm – 04/20/18 - 11:55 pm

Due to scheduled maintenance, Listserv (listserv.miami.edu) will be unavailable on Friday, April 20 from 8-11:55 p.m. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertSchool of Law Network Maintenance – Starting Thursday, April 19 at 11:55 p.m.

Post Date:
04/18/18 4:00 pm

Affected Campus(es):
Coral Gables

Severity:
Informational

Duration:
04/19/18 - 11:55 pm – 04/20/18 - 2:00 am

Please be advised that the School of Law network will be undergoing scheduled maintenance starting on Thursday, April 19 at 11:55 p.m. through Friday, April 20 at 2 a.m. During this time, you may experience intermittent outages when connecting to the School of Law network (i.e. on premise servers, printers, and Wi-Fi).

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Network Issues at Rosborough Tower Have Been Resolved

Post Date:
04/17/18 7:00 pm

Affected Campus(es):
Coral Gables

Severity:
Informational

Duration:
04/17/18 - 10:00 am – 04/17/18 - 7:00 pm

Network issues at the Rosborough Tower have been resolved, and the network is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertNetwork Issues at Rosborough Tower

Post Date:
04/17/18 10:00 am

Affected Campus(es):
Coral Gables

Severity:
Warning

Duration:
04/17/18 10:00 am - 

Please be advised that UMIT is currently experiencing network issues at the Rosborough Tower at the Coral Gables campus. You may experience issues connecting to the UM network (wireless and/or wired) during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - UM Marketplace Issues Have Been Resolved

Post Date:
04/12/18 4:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
04/09/18 - 3:10 pm – 04/12/18 - 4:00 pm

Issues with the UM Marketplace have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Starting Saturday, April 14 at 11 p.m.

Post Date:
04/12/18 3:40 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
04/14/18 - 11:00 pm – 04/15/18 - 10:00 am

Due to scheduled maintenance, CaneLink (canelink.miami.edu) will be unavailable starting Saturday, April 14 at 11 p.m. through Sunday, April 15 at 10 a.m. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUM Marketplace Issues

Post Date:
04/09/18 3:10 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
04/09/18 3:10 pm - 

Please be advised that UMIT is currently experiencing intermittent connectivity issues with the UM Marketplace within Workday. During this time, you may experience issues connecting to the UM Marketplace. UMIT is working to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Starting Saturday, March 31 at 1:30 p.m.

Post Date:
03/29/18 10:50 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
03/31/18 - 1:30 pm – 04/01/18 - 10:00 am

Due to scheduled maintenance, CaneLink (canelink.miami.edu) will be unavailable starting Saturday, March 31 at 1:30 p.m. through Sunday, April 1 at 10 a.m. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Network Issues at Medical Campus Have Been Resolved

Post Date:
03/21/18 7:45 pm

Affected Campus(es):
Miller Medical

Severity:
Informational

Duration:
03/21/18 - 7:10 pm – 03/21/18 - 7:45 pm

Issues with the UM network at the Medical campus have been resolved, and the network is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertNetwork Issues at Medical Campus

Post Date:
03/21/18 7:10 pm

Affected Campus(es):
Miller Medical

Severity:
Warning

Duration:
03/21/18 - 7:10 pm –

Please be advised that UMIT is currently experiencing issues with the UM network at the Medical campus. You may experience issues connecting to the UM network during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneLink Maintenance – Starting Friday, March 16 at 8:30 p.m.

Post Date:
03/14/18 9:30 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
03/16/18 - 8:30 pm – 03/18/18 - 10:00 am

Due to scheduled maintenance, CaneLink (canelink.miami.edu) will be unavailable starting Friday, March 16 at 8:30 p.m. through Sunday, March 18 at 10 a.m. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - UM Marketplace Issues Have Been Resolved

Post Date:
02/27/18 7:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
02/27/18 - 2:45 pm – 02/27/18 - 7:00 pm

Issues with the UM Marketplace have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUM Marketplace Issues

Post Date:
02/27/18 2:45 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
02/27/18 2:45 pm - 

Please be advised that UMIT is currently experiencing issues with the UM Marketplace within Workday. During this time, you may experience issues connecting to the UM Marketplace. UMIT is working to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertCaneID Self-Service Maintenance – Thursday, February 22 from 8-11:55 p.m.

Post Date:
02/20/18 12:30 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
02/22/18 - 8:00 p.m. - 02/22/18 - 11:55 p.m.

Due to scheduled maintenance, CaneID Self-Service (caneid.miami.edu) will be unavailable on Thursday, February 22 from 8-11:55 p.m. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear: Miami.edu Website Search Tool Issues Resolved

Post Date:
02/12/18 7:34 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
02/09/18 8:00 am - 02/12/18 7:34 am

The issues with the Miami.edu search tool have been resolved, and the website is operating normally.

If you still have issues with the search tool, or have any questions regarding the search tool, please contact: webmaster@miami.edu.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


 Warning AlertMiami.edu Website Search Tool Issues

Post Date:
02/09/18 8:00 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
02/09/18 8:00 am - 

Please be advised that UMIT is currently experiencing issues with the Miami.edu website's search tool. During this time, some web content may be excluded from the search results on various Miami.edu websites. UMIT is working with Webmaster to resolve this issue as quickly as possible. We apologize for any inconvenience. If you have any questions regarding the search tool, please contact: webmaster@miami.edu.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUMIT Security Alert: Phishing Attempt

Post Date:
02/07/18 7:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
02/07/18 - 7:00 pm

Please be advised that a phishing email attempt requesting payroll and/or W2 tax information was recently disseminated throughout the University community (please see the screen grab below). Phishing is a form of fraud, in which an attacker tries to learn private information (such as login credentials) by masquerading as a reputable entity or person (usually via email). If you suspect you may be a victim of phishing, please immediately change your CaneID password at https://caneid.miami.edu, and inform the UMIT Service Desk as soon as possible at: (305) 284-6565 or help@miami.edu.

The following is the actual phishing email that was sent within our UM community:

If you recognized this email as spam/phishing and immediately deleted it, thank you for being vigilant. If you opened the message and clicked on the link, please be aware that attackers often include links in emails to lure you to fraudulent websites where they can collect your login credentials and/or malicious software can be downloaded to your device(s).

A key sign in determining whether a site is real or not is the URL. Take a look at the phishing attack URL in the address bar below. To investigate where a link will take you, hover over the link with your mouse pointer (as seen in the screen shot below). If the URL appears to be from outside the University or does not match the written link, then it is most likely a phishing email:

Criminals have access to special tools that replicate legitimate company sites. In this case, the Outlook Web App login webpage was replicated:

Phishing is an ongoing issue not only affecting the University of Miami, but many other institutions and businesses around the world. For more information, please review IT Security’s tips on how to avoid phishing attempts. If you have questions or require additional support, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


 

Informational AlertUM Network Maintenance - Tuesday, February 6 from 8-8:30 p.m.

Post Date:
01/31/18 12:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
02/06/18 - 8:00 pm -  02/06/18 - 8:30 pm

Please be advised that the University of Miami's network will be undergoing maintenance on Tuesday, February 6 from 8-8:30 p.m. You may experience intermittent outages connecting to network-enabled services (such as Office 365, Hyland OnBase, and PowerDMS) during this time. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - UM Marketplace Issues Have Been Resolved

Post Date:
01/25/18 4:45 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
01/25/18 - 3:45 pm – 01/25/18 - 4:45 pm

Issues with the UM Marketplace have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertUM Marketplace Issues

Post Date:
01/25/18 3:45 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
01/25/18 3:45 pm - 

Please be advised that UMIT is currently experiencing issues with the UM Marketplace within Workday. During this time, you may experience issues connecting to the UM Marketplace. UMIT is working to resolve this issue as quickly as possible. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Network Maintenance - Thursday, January 25 from 8-8:30 p.m.

Post Date:
01/24/18 5:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
01/25/18 - 8:00 pm -  01/25/18 - 8:30 pm

Please be advised that the University of Miami's network will be undergoing maintenance on Thursday, January 25 from 8-8:30 p.m. You may experience intermittent outages connecting to network-enabled services (such as Office 365, Hyland OnBase, and PowerDMS) during this time. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - Power Outage Issues at Coral Gables Campus Have Been Resolved

Post Date:
01/19/18 6:00 pm

Affected Campus(es):
Coral Gables Campus

Severity:
Informational

Duration:
01/19/18 - 4:45 pm – 01/19/18 - 6:00 pm

Issues with power outages at the Coral Gables campus have been resolved. All services are now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertPower Outages at Coral Gables Campus

Post Date:
01/19/18 4:45 pm

Affected Campus(es):
Coral Gables Campus

Severity:
Warning

Duration:
01/19/19 - 4:45 pm –

Please be advised that UMIT is currently experiencing issues with power outages at several buildings in the Coral Gables campus. Affected buildings include:

  • Architecture Building
  • Ring Theater
  • Pavia Parking Garage
  • Ponce de Leon Parking Garage
  • Hecht Residential College, Commons
  • Hillel Buidling
  • Watsco Center
  • Volpe Classroom Building

UMIT is working with the UM Facilities team to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertAll Clear - OnBase Solution Issues Have Been Resolved

Post Date:
01/18/18 10:15 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
01/18/18 - 8:15 am – 01/18/18 - 10:15 am

Issues with OnBase Solution have been resolved, and the website is now operating normally.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Warning AlertOnBase Solution Issues

Post Date:
01/18/18 8:15 am

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Warning

Duration:
01/18/18 - 8:15 am –

Please be advised that UMIT is currently experiencing issues with the enterprise content management system OnBase Solution. You may experience issues logging in to OnBase during this time. UMIT is working to resolve this issue. We apologize for any inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertOnBase Solution Maintenance - Tuesday, January 23 from 8-10 p.m.

Post Date:
01/12/18 12:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
01/23/18 - 8:00 pm – 01/23/18 - 10:00 pm

Due to scheduled maintenance, OnBase Solution, our enterprise content management system, will be undergoing maintenance on Tuesday, January 23 from 8-10 p.m. You may experience intermittent outages when connecting to OnBase during this time. We apologize for the inconvenience.
 
If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.


Informational AlertUM Network Maintenance - Wednesday, January 17 from 8-10 p.m.

Post Date:
01/07/18 5:00 pm

Affected Campus(es):
Coral Gables, Miller Medical, RSMAS

Severity:
Informational

Duration:
01/17/18 - 8:00 pm -  01/17/18 - 10:00 pm

Please be advised that the University of Miami's network will be undergoing maintenance on Wednesday, January 17 from 8-10 p.m. You may experience intermittent outages connecting to network-enabled services (such as Office 365, SharePoint, Microsoft OneDrive, and Hyland OnBase) during this time. We apologize for the inconvenience.

If you have questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.