About UMIT
Quick Links: About UMIT - CaneID Information - Duo MFA - Wireless Networks - Help and Support

About UMIT

The vision of University of Miami's Department of Information Technology (UMIT) is to be the best information technology organization in higher education and healthcare; recognized for strategic leadership, innovation, and collaborative partnerships in achieving the University's academic, clinical, and research goals.

UMIT's mission is to provide innovative, secure, and reliable solutions in collaboration with our stakeholders that enhance teaching and learning, enable cutting-edge research, advance the clinical enterprise, and enrich the core business infrastructure. We will operate as a knowledgeable, professional, and responsive team, and promote a culture of trust, transparency, and respect. We are committed to achieving the goals set forth in the IT strategic plan through the utilization of models of measurable and continuous improvement, best practices, and proven methodologies. Learn more.

CaneID Information

CaneID is an authentication process that provides access to multiple University systems/services via use of one username and password.

Important: You'll need an active CaneID to access UM's online resources.

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Quick Links

Undergraduate Applicants


Multi-Factor Authentication (MFA) is required for all University of Miami faculty, staff, and students. Duo is an approved University of Miami vendor of MFA services. If you use any University of Miami Single Sign-On (UMSSO)-enabled applications or services—such as Blackboard, CaneID, CaneLink, myUM, and/or Workday—then you will need to know more about MFA.

The goal of MFA is to create a layered defense and make it more difficult for an unauthorized person to access your information. MFA adds a step to the login process and requires you to prove your identity after entering a CaneID and password by responding to a prompt using a mobile device, tablet, or token.

You can use the Duo mobile app (available via the App Store or Google Play) to generate a passcode and authenticate with your CaneID and password. Alternatively, you can use the text a passcode feature to receive an SMS message.

Important: You'll need an active CaneID to access UM's online resources.

Enroll Your Device(s)

Informational Guides

For more information, visit the MFA service page: it.miami.edu/mfa

Wireless Networks

The University of Miami provides various wireless networks for the University community:

UM students should connect to the University's secure wireless network via CaneNet Wireless, UM Coral Gables/Marine faculty and staff should connect via UMiamiWireless, and UHealth/MSOM faculty and staff should connect via SecureCanes—these three networks provide encryption for wireless communications, making it safer to use wireless devices (such as laptops, smartphones, and tablets).

CanesGuest is an open (does not require a password), unsecured, and unencrypted network.

To connect to a UM wireless network, all that is needed is a device with an 802.11a, 802.11g, 802.11n or 802.11ac wireless LAN card. You can surf the Internet, check email, and much more from anywhere within our wireless clouds at the Coral Gables, UHealth/MSOM, and Marine campuses. For additional wireless information and support, please contact the IT Service Desk – Coral Gables/Marine: 305-284-6565 or help@miami.edu; UHealth/MSOM: 305-243-5999 or help@med.miami.edu.

Help and Support


Student Technology Help Desk

Availability: Monday-Friday, 9 a.m.-5 p.m.*


Coral Gables/Marine


Faculty and Staff

IT Service Desk

Availability: 24 hours, 7 days


Coral Gables/Marine


*Students: For after-hours support, please contact the IT Service Desk.

Report an Information Security Incident

Did you receive a suspicious email? Do you suspect your device or account have been compromised? These types of incidents and more should be reported immediately to the Information Security Office (ISO) at: infosec@miami.edu.