About UMIT
Quick Links: About UMIT - CaneID Information - Duo MFA - Wireless Networks - Help and Support

About UMIT

The vision of University of Miami's Information Technology (UMIT) department is to be the best information technology organization in higher education and healthcare; recognized for strategic leadership, innovation, and collaborative partnerships in achieving the University of Miami's academic, clinical, and research goals.

UMIT's mission is to provide innovative, secure, and reliable solutions in collaboration with our stakeholders that enhance teaching and learning, enable cutting-edge research, advance the clinical enterprise, and enrich the core business infrastructure. We will operate as a knowledgeable, professional, and responsive team, and promote a culture of trust, transparency, and respect. We are committed to achieving the goals set forth in the IT strategic plan through the utilization of models of measurable and continuous improvement, best practices, and proven methodologies. Learn more.

CaneID Information

CaneID is a username/password authentication process that provides access to multiple University of Miami systems and services.

Important: You'll need an active CaneID to access UM's online resoures.


Quick Links

Undergraduate Applicants


Multi-Factor Authentication (MFA) is required for all University of Miami faculty, staff, and students. Duo is an approved University of Miami vendor of MFA services. If you use any University of Miami Single Sign-On (UMSSO)-enabled applications or services—such as Blackboard, CaneID, CaneLink, myUM, and/or Workday—then you will need to know more about MFA. The goal of MFA is to create a layered defense and make it more difficult for an unauthorized person to access your information. MFA adds a step to the login process and requires you to prove your identity after entering a CaneID and password by responding to a prompt using a mobile device, landline, tablet, or token.

Enroll Your Device(s)

For more information, visit the MFA service page: it.miami.edu/mfa

Wireless Networks

The University of Miami provides three wireless networks for the University community:

UM students are strongly encouraged to use CaneNet Wireless, while UM faculty and staff are strongly encouraged to use SecureCanes. Both of these networks provide encryption for wireless communications, making it safer to use wireless devices (such as laptops, smartphones, and tablets). SecureCanes is preferred when protecting the University's sensitive academic, administrative, and medical records information.

CanesGuest is an open (does not require a password), unsecured, and unencrypted network.

To connect to a UM wireless network, all that is needed is a device with an 802.11a, 802.11g, 802.11n or 802.11ac wireless LAN card. You can surf the Internet, check email, and much more from anywhere within our wireless clouds at the Coral Gables, Medical, and RSMAS campuses. For additional wireless information and support, please contact the UMIT Service Desk at (305) 284-6565 or help@miami.edu.

Help and Support


Student Technology Help Desk

Availability: Monday-Friday, 9 a.m.-5 p.m.*


Coral Gables/Marine


Faculty and Staff

UMIT Service Desk

Availability: 24 hours, 7 days


Coral Gables/Marine


*Students: For after-hours support, please contact the UMIT Service Desk.

Report an Information Security Incident

Did you receive a suspicious email? Do you suspect your device or account have been compromised? These types of incidents and more should be reported immediately to the Information Security Office (ISO) at: infosec@miami.edu.