Multi-Factor Authentication

Description

Multi-Factor Authentication (MFA) is now required for all University of Miami faculty, staff, and students. Duo is an approved University of Miami vendor of MFA services. If you use any University of Miami Single Sign-On (UMSSO)-enabled applications or services, such as Blackboard, CaneID, CaneLink, myUM, and/or Workday, then you will need to know more about MFA.

What is MFA?:

The goal of MFA is to create a layered defense and make it more difficult for an unauthorized person to access your information. For example, if your CaneID password is stolen, your direct deposit can be sent to another bank account, personal data can be viewed or altered, and the contents of your UM email, OneDrive, Box, and Google Drive accounts are all exposed. You can help safeguard against these threats by enrolling in MFA.

MFA adds a step to the login process and requires you to prove your identity after entering a CaneID and password by responding to a prompt using a mobile device (iPhone, Android, Blackberry, Windows Phone, etc.), landline, tablet, or token.

To learn more about MFA, including an enrollment guide and FAQs, please review the "Reference Material for MFA" section below.

Reference Material for MFA

Enrollment of a device is the first step with MFA!

• How to Enroll in MFA: Enrollment Guide

Now I’d like to install the Duo Mobile app…

• How do I add the Duo Mobile app to my Android?
• How do I add the Duo Mobile app to my iPhone?
• How do I add the Duo Mobile app to my Apple Watch?
• How do I add the Duo Mobile app to my Blackberry?
• How do I add the Duo Mobile app to my Palm?
• How do I add the Duo Mobile app to my Windows Phone?
• How do I add the Duo Mobile app to my Windows Mobile?
• How do I add the Duo Mobile app to my J2ME or Symbian phone?

Now that my first device is enrolled in MFA…

Now that all my devices are enrolled in MFA…

But I still can’t find the information I need…

• Have questions?: Frequently Asked Questions (FAQs) provide greater detail on many MFA issues that are not covered by these topics.
• Having issues with MFA? We can help!: The UMIT Service Desk is available 24/7. Contact the UMIT Service Desk at (305) 284-6565 or help@miami.edu.

Service Dependencies

• CaneID

Costs

• No costs are charged for this service.

Get It Here

• How to Enroll in MFA: Enrollment Guide

Documentation

• MFA Enrollment Guide
• MFA FAQs
• Add a New MFA Device
• Add a New MFA Device when Automatic Push is Enabled
• Managing Your MFA Devices
• Using the MFA Authentication Prompt
• Using MFA with Any Cell Phone or Landline
• Using MFA with a Hardware Token
• UMSSO-enabled Applications and Services
• MFA Traveling Information
• MFA Enrollment Guide - Android
• The Duo Mobile App on Android
• MFA Enrollment Guide - iPhone
• The Duo Mobile App on iPhone
• The Duo Mobile App on Apple Watch
• The Duo Mobile App on Blackberry
• The Duo Mobile App on Palm
• The Duo Mobile App on Windows Phone
• The Duo Mobile App on Windows Mobile
• Duo on J2ME and Symbian Phones

Related Services

• CaneID
• Single Sign-On