Faculty/Staff
Service Desk
Coral Gables/Marine (UMIT) – UHealth/MSOM (UHIT)
Availability:
24 hours, 7 days
Campuses:
Coral Gables/Marine
Faculty/Staff Support
Submit a Ticket - CG/Marine
Service Catalog
Quickly request IT-related services from the Order Items and Services Catalog, including, Departmental Mailbox Request, Email Alias Request, Institutional Email Whitelisting, and more via the Self-Service Portal.
Access the Catalog
Coral Gables/Marine campuses call menu options:
- 1: Report an issue or submit a new request
- 1: Password reset
- 2: Technical support
- 3: Telecomm support
- 4: Workday and CaneLink
- 2: Status on an existing request
- 1: Telecomm
- 2: All other requests
- 3: Get help via our online resources
UHealth/MSOM
Faculty/Staff Support
Submit a Ticket - UHealth/MSOM
Service Catalog
Quickly request UHealth IT-related services from the Service Catalog, including, Data Broker Services (Clinical) Request, Office of Research and Scholarship Data/Report Request (OVPRS), UHealth/MSOM Project Request (Demand), and more via the Employee Center.
Access the Catalog
UHealth/MSOM campus call menu options:
- 2: Password reset
- 3: Physician support
- 4: Technical support, including UChart, non-clinical applications, hardware, and devices
- 5: Telecom support, Workday, and CaneLink
- 6: Research systems
- 7: All other matters
