Coral Gables/Marine Campuses
Medical Campus
*For after-hours support, please contact the UMIT Service Desk.
All UM Community
Report an Information Security Incident
Did you receive a suspicious email? Do you suspect your device or account have been compromised? These types of incidents and more should be reported immediately to the UMIT Information Security Office (ISO) at: ciso@miami.edu.
For more information, visit the ISO Site
Faculty/Staff
UMIT Service Desk
Availability:
24 hours, 7 days
Remote Access Support
Remote Access Tools for Academic and Business Continuity
Coral Gables/Marine Campuses
Coral Gables/Marine campuses call menu options:
- 1: Report an issue or submit a new request
- 1: Password reset
- 2: Technical support
- 3: Telecomm support
- 4: Workday and CaneLink
- 2: Status on an existing request
- 1: Telecomm
- 2: All other requests
- 3: Get help via our online resources
Medical Campus
Medical campus call menu options:
- 1: Password reset
- 2: UChart support and all other clinical applications
- 3: Technical support, including: email, mobile, and hardware issues
- 4: Research systems
- 5: Workday, telecom support, and CaneLink
- 6: All other issues
