Students
Student Technology Help Desk
Availability:
Monday-Friday, 9 a.m.-5 p.m.*
Campuses:
Coral Gables/Marine
Student Support
Medical
Student Support
*For after-hours support, please contact the UMIT Service Desk.
Undergraduate Applicants
To check your application status, please change your temporary CaneID password (if you have not already done so), and then visit the University of Miami's applicant portal (apply.miami.edu/access).
All UM Community
Report an Information Security Incident
Did you receive a suspicious email? Do you suspect your device or account have been compromised? These types of incidents and more should be reported immediately to the Information Security Office (ISO) at: infosec@miami.edu.
Visit the Information Security Office Site
Faculty/Staff
UMIT Service Desk
Availability:
24 hours, 7 days
Campuses:
Coral Gables/Marine
Faculty/Staff Support
Coral Gables/Marine campuses call menu options:
- 1: Report an issue or submit a new request
- 1: Password reset
- 2: Technical support
- 3: Telecomm support
- 4: Workday and CaneLink
- 2: Status on an existing request
- 1: Telecomm
- 2: All other requests
- 3: Get help via our online resources
Medical
Faculty/Staff Support
Medical campus call menu options:
- 2: Password reset
- 3: Physician support
- 4: Technical support, including UChart, non-clinical applications, hardware, and devices
- 5: Telecom support, Workday, and CaneLink
- 6: Research systems
- 7: All other matters
