Help and Support

  Need to Reset Your CaneID Password?

Visit caneid.miami.edu and select "Forgot Password"

I am a University of Miami...

Student

Support by Campus:
Coral Gables/Marine UHealth/MSOM

Faculty/Staff

Support by Campus:
Coral Gables/Marine UHealth/MSOM

 

Student Support

Student Technology Help Desk

Coral Gables/Marine  –  UHealth/MSOM

Availability:
Monday-Friday, 9 a.m.-5 p.m.*

*For after-hours support, contact the 24/7 Service Desk.


Student Support: Coral Gables/Marine

Call:

305-284-8887

Remote Support:

- All Students
- School of Law

Student Support: UHealth/MSOM

Call:

305-243-8543

Remote Support:

- School of Medicine


Undergraduate Applicants

To check your application status, please change your temporary CaneID password (if you have not already done so), and then visit the University of Miami's applicant portal (apply.miami.edu/access).


 

Faculty/Staff Support

IT Service Desk

Coral Gables/Marine  –  UHealth/MSOM

Availability:
24 hours, 7 days

Faculty/Staff Support: Coral Gables/Marine

Call:

305-284-6565

Submit a Ticket:

- Coral Gables/Marine

Open All Tabs

Faculty/Staff Support: UHealth/MSOM

Call:

305-243-5999

Employee Center:

uhealth.service-now.com/esc

Submit a Ticket:

- UHealth/MSOM

Open All Tabs

 

 


All UM Community

Report an Information Security Incident

Did you receive a suspicious email? Do you suspect your device or account have been compromised?

These types of incidents and more should be reported immediately to the Information Security Office (ISO) at: infosec@miami.edu.

Visit the Information Security Office Site