University of Miami Information Technology

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IT Spotlights

Project SNOW

Improved Way to Get IT Support

The IT Self-Service portal has a new look—and it’s now faster and easier to get help. Submit and track your tickets, or use new tailored forms to reach the right IT team right away.

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Project SNOW
Unified Login Experience

Unified Login Experience for University Systems

When visiting the majority of University of Miami applications or services, you will see a UM-branded login page. At this page, sign in with your Login ID and password, and then you'll be prompted for multi-factor authentication (MFA).

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Unified Login Experience
Artificial Intelligence Tools

Artificial Intelligence Tools

Explore the different artificial intelligence (AI) tools available for free use by all University of Miami students, faculty, and staff.

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Artificial Intelligence Tools
Software

Free Software Downloads

IT provides downloadable software and related services to support teaching, learning, productivity, and research. Many software products are available at no cost to the UM community.

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Software
IT Resources for Researchers

IT Resources for Researchers

Are you a researcher at the University of Miami looking for IT-related services and support? Access your research technologies resource hub.

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IT Resources for Researchers
Wireless at the U

Wireless Networks at the U

The University of Miami provides various networks, including wireless and wired, for the UM community.

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Wireless at the U
IT Resources

Collaboration and Cloud Storage

Access and share files from any device! UM's collaboration and cloud-storage solutions give you unlimited space to securely back up your data online—plus, real-time editing and permission-based settings.

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IT Resources
phishing

Don't Get Phished

Phishing is a form of fraud in which an attacker tries to learn private information (such as login credentials). The best way to combat scams is to learn what phishing looks like and how to protect yourself.

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phishing

Latest Projects

Latest Projects

The University of Miami Information Technology (IT) projects page showcases current and completed IT initiatives aimed at enhancing the University's technological infrastructure, services, and overall user experience.

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Visit Your IT Gateway

Visit Your IT Gateway

Visit Your IT Gateway

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Explore the most frequently accessed IT areas:

Explore the most frequently accessed IT areas:

CaneID Self-Service

Manage your CaneID account password: Reset or update your University of Miami password.

Services & Products

View IT services and products by categories: Administrative applications; email and collaboration; and more.

A-Z Listing

Browse an A-Z list of all IT offerings to: Any software, product, service, or IT tool at your fingertips.

Help & Support

Access IT support: Contact your dedicated IT team to help with technical support issues.

IT News

IT News

Read the latest IT news and updates

IT Alerts

IT Alerts

Access alerts for various University of Miami systems, including planned maintenances and emergency outages.

View the Latest Alerts

IT Security


IT Security

Learn more about our IT cybersecurity initiatives

Also of Interest

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