Hardware

Hardware

Obtain guidance on your hardware purchases, ensure you have the right fit to optimize your responsibilities, and more.

Computer Repairs
Repairs for Dell computers with warranty
Computer Support - Students
Provides wide ranging office technology and support in a networked environment for students
Dell Warranty Repairs
Troubleshooting and/or repair of Dell systems currently under warranty
Desk Support Services - Faculty and Staff

AKAs: Central Server Services, Computer Support - Faculty & Staff

Provides wide ranging office technology and support in a networked environment for faculty and staff
iClickers

AKAs: i>clicker

Classroom response system
Media Sanitization

AKAs: Hardware Decommission, Media Disposal

Service for disposing of computers, servers, and mobile devices
Procurement - Hardware

AKAs: Apple, Computer Purchases, Dell, Hardware Purchases, Mac

Provides assistance to University departments with UM standards based computer system purchases
Server Hosting and Management
Virtual/server hosting for Coral Gables campus
Telephone Services Request

AKAs: Network Services Request

A Telecommunications Service Service Requisition (TSR) is necessary for all telephone service requests
Televideo
Cable TV is provided to each residential college room and on-campus apartment
Virtual Private Network

AKAs: VPN, Pulse, Pulse Secure

Provides a web-enabled portal for creating an SSL-based virtual private network (VPN) connection
Voice and Network Orders
A Telecommunications Service Service Requisition (TSR) is necessary for all voice and data orders