IT News

New Login Experience for Office 365 Applications and Services

University of Miami's Information Technology (UMIT) continues to work diligently to streamline your online experiences. In November 2018, UMIT enabled a new login page for all Office 365 applications and services, including UM email (, OneDrive, Teams, and SharePoint sites.

What You Need to Know:

  • Now, when accessing Office 365 applications and services, you will enter your CaneID and password at the new login screen starting with the following URL: and you will be prompted for Duo Multi-Factor Authentication (MFA).
    • Note: the URL is a secure UM login page, similar to and

  • Eventually, all UM Single Sign-On (SSO)/Duo MFA-enabled applications and services will be accessible via the new login screen. UMIT will make announcements as login enhancements are made to different applications and services.

If you have any questions or if you experience any technical issues, please contact the UMIT Service Desk at: (305) 284-6565 or

Frequently Asked Questions (FAQs):

What does the new login screen look like?: The new login screen, or UM Single Sign-On (SSO) screen, displays a photo of the University of Miami of the left and the username and password fields on the right. The URL in the address bar will also start with (Screengrabs below for reference.)

Do I need to provide my University of Miami email address when signing in?: You can provide either your CaneID and password or your UM email address and password.

What happens after I provide my credentials and click "Sign in?": If Duo Multi-Factor Authentication (MFA) is enabled for your account, you will go through the Duo MFA prompt and then the Microsoft sign-in page. All active UM faculty, staff, and students are enabled for Duo MFA. If Duo MFA is not enabled (i.e. alumni or vendor Office 365 accounts), you may be taken to the Microsoft sign-in page or directly to the service you are trying to access. (Screengrabs below for reference.)

Will this affect the bookmarks in my Internet browser?: You will receive the new login screen if you are not already logged in to an Office 365 service.