IT News

UMIT's WiFi Tune Up Stations

In response to your feedback regarding issues with wireless connectivity at various areas of the University’s Coral Gables campus, the University of Miami Information Technology (UMIT) department has set up WiFi Tune-Up Stations on campus. At these stations, you can have your wireless device(s) updated for optimal performance and report any troubles you may be having with wireless connectivity!
UMIT will be looking at all reported issues closely and analyzing wireless connectivity in problem areas as part of ongoing efforts to improve service and provide fast, high-quality wireless connectivity to our community. Wireless connectivity issues include difficulty connecting to and remaining connected to the University's wireless network, slow performance, and the availability of WiFi campus-wide.

More WiFi Tune-Up Stations Coming Soon!

Get Connected:

UM students should connect to the University's secure wireless network via CaneNet Wireless, UM Coral Gables/Marine faculty and staff should connect via UMiamiWireless, and UHealth/MSOM faculty and staff should connect via SecureCanesthese three networks provide encryption for wireless communications, making it safer to use wireless devices (such as laptops, smartphones, and tablets).

Your Opinions are Valuable to Us:

If you are experiencing wireless connectivity issues on your device(s), please let us know by:

  • Filling out the easy and mobile-friendly WiFi Feedback and Trouble Reporting Form at:
  • Contacting the UMIT Service Desk at: 305-284-6565 or

Our goal is to remedy wireless issues on campus and­ ­ through greater interaction with our community ­ improve the experience for all. Thank you for your support and feedback!