Welcome

Quick Links: About UMIT - ID Information - MFA - Email at the U - Wireless Networks - Help and Support - Visit Your IT Gateway

About UMIT

Our focus is to deliver highly reliable, infinitely scalable, differentiated IT services.

The vision of University of Miami's Department of Information Technology (UMIT) is to be the best information technology organization in higher education and healthcare; recognized for strategic leadership, innovation, and collaborative partnerships in achieving the University's academic, clinical, and research goals. Learn more.

University of Miami ID Information

When you join the University of Miami (UM) as an active student, faculty, or staff member, a University of Miami ID is automatically created for you—in this case, you do not need to create an ID on your own.

About Your University of Miami IDs

You will use your Login ID to sign in to the majority of UM systems, accessible via the UM-branded login page. Your Login ID is usually formatted like your CaneID; however, the Login ID has @miami.edu appended to the end of the ID. (The @miami.edu at the end of the Login ID indicates that you are associated to the University of Miami organization.)

Your CaneID is your unique identifier within UM systems, and you can use your CaneID for a variety of reasons—including when connecting to an on-campus University of Miami wireless network and/or accessing systems that do not use the UM-branded login page.

Keep in mind that some University of Miami applications/systems may require a different ID to sign in, and will prompt you accordingly. View your Login ID, CaneID, UM ID (C#), and EMPLID here.

Important: You need an active ID to access UM's online resources.

Get Started

• caneid.miami.edu
  

Quick Links

• Forgot Your Password
• Change Your Password

Multi-Factor Authentication (MFA)

Multi-factor authentication (MFA) is required for all UM faculty, staff, and students. If you use any University of Miami Single Sign-On (UMSSO)-enabled applications or services—such as Blackboard, CaneID, CaneLink, myUM, and/or Workday—then you will need to know more about MFA. The goal of MFA is to create a layered defense and make it more difficult for an unauthorized person to access your information. MFA adds a step to the login process and requires you to prove your identity after entering a username and password by responding to a prompt.

The University of Miami uses Microsoft Authenticator for MFA services. You can enroll up to two devices for MFA services, e.g., a phone and a tablet. For more information, review the MFA FAQs.

MFA Enrollment Guides

Enrollment Instructions Video:

Manage Your MFA Account

Add a New Device, Delete a Device, and/or Change Your Default Authentication Method

For instructions on how to manage your UM Microsoft Authenticator account—including adding a new device, deleting a device, and/or changing your default authentication method—review the following tip sheet:

How to Manage Your MFA Account/Device(s)

Using MFA Without Internet or Cell Phone Signal

If your mobile device is unable to access a Wi-Fi or cellular network, you can still complete the sign-in process by manually generating a verification code from the Microsoft Authenticator App and entering it on the University of Miami's sign-in page. Review the following tip sheet for instructions:

Available Authentication Methods

With Microsoft Authenticator at the University of Miami, you can use the following authentication methods: the Microsoft Authenticator app* to enter the code provided on the login page, or a physical hardware token to generate a code.

*Note: The Microsoft Authenticator app is the recommended option, as it works well over WiFi as well as mobile connections.

For more information, visit the MFA service page.

Email at the U

To log in to your University of Miami (UM) email, visit email.miami.edu.

Wireless Networks

The University of Miami (UM) provides various wireless networks for the University community.

Students, Faculty, and Staff

• Students should connect via CaneNet Wireless.
• Coral Gables/Marine faculty and staff should connect via UMiamiWireless.
• UHealth/MSOM faculty and staff should connect via SecureCanes.

These networks provide encryption for wireless communications, making it safer to use wireless devices (such as laptops, smartphones, and tablets). Click here to learn how to connect to these wireless network on your device(s).

Have a University-managed device, e.g., a UM laptop? Learn more about connecting to wireless networks at the U.

Guests

• CanesGuest is an open (does not require a password), unsecured, and unencrypted network. 
  • University of Miami faculty, staff, and students should not use the CanesGuest wireless network.
• Information for Guests:
  • CanesGuest Documentation
  • DIY: How to Connect to CanesGuest on Your Device
  • How to Remove CanesGuest
  • CanesGuest Terms of Use and Privacy Notice

To connect to a UM wireless network, all that is needed is a device with an 802.11a, 802.11g, 802.11n or 802.11ac wireless LAN card. You can surf the Internet, check email, and much more from anywhere within our wireless clouds at the Coral Gables, UHealth/MSOM, and Marine campuses. For additional wireless information and support, please contact the IT Service Desk.

Did you know you can make voice calls via a Wi-Fi network instead of using your phone carrier's network connection? Review the Wi-Fi calling tip sheet for students or faculty and staff.

Help and Support

Report an Information Security Incident

Did you receive a suspicious email? Do you suspect your device or account have been compromised?

These types of incidents and more should be reported immediately to the Information Security Office (ISO) at: infosec@miami.edu.

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