IT News

Jackson Health System Cybersecurity Update – Accessing UM Email While in Jackson Facilities

October 2020

Jackson Health System has blocked all external email applications and Remote Desktop Protocol (RDP). This means that UM faculty and employees working within Jackson facilities cannot access their UM email account and/or use RDP to remote into a UM computer from a Jackson facility. If you need to access your UM email account while in a Jackson facility, you may do so by:

The University only blocked email services commonly associated with personal use, so there should be no disruption in accessing Jackson emails within UM facilities. If you need IT assistance, please contact the IT Service Desk at 305-284-6565 or help@miami.edu.