Vishing* (a combination of the words "voice" and "phishing") is the fraudulent practice of attempting to steal information or gain unauthorized access to your personal information via a telephone call. Attackers use a special technique—caller ID spoofing—to make incoming calls look like they are coming from a legitimate or known phone number. Scammers do this to avoid call blocking and to trick you into answering.
Many of us have received these types of calls recently. Like many other organizations, the University of Miami has been affected by this deceptive practice when our campus numbers are spoofed. You may have received a call from what looks to be a legitimate number (305-284-xxxx or 305-243-xxxx), only to find that it is a scam.
It is important to remain vigilant and review tips on how to protect yourself:
If you suspect that you are a victim of vishing, or any other type of cyber or telephone fraud, please contact the IT Service Desk immediately at 305-284-6565 or help@miami.edu.
Thank you.
*Vishing calls are generally made over the Internet. Thousands or millions of these calls can be generated around the world in an instant and are nearly untraceable. Placing these calls is relatively inexpensive, so even a small fraction of responses can make a scam very lucrative. Through the collective efforts of the U.S. Department of Justice (DOJ), the Federal Trade Commission (FTC), the Federal Communications Commission (FCC), and the attorney generals of ten states, including Florida, action against operations making these types of calls has resulted in millions of dollars in civil penalties; but "vishers" are criminals who are determined on stealing people's information, and they are not dissuaded by government regulations nor using technology to break the rules.
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