ImportantThe University of Miami and other reputable companies—such as Microsoft, Apple, Google, etc.—will not solicit calls or post online pop-ups asking customers to provide any type of personal information or to access their computers remotely. If you receive a call from a suspicious 1-800 number and/or you see an Internet pop-up that looks questionable, please disconnect from the call and/or close your Internet browser and immediately call the UMIT Service Desk at: (305) 284-6565. |
Take precaution when answering a phone call from an unknown or 1-800 number, or if you see a "help" window pop up in your web browser unexpectedly. These could be technical support scams where a representative is offering to help fix a computer problem or sell you a software license. The scammer might ask for your username and password, your credit card information, or ask you to go to a website to install software that will let them access your computer. Once you do this, your computer and your personal, financial, and proprietary information is vulnerable.
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If you feel you might be a victim of a telephone or online scam, please call the UMIT Service Desk immediately at: (305) 284-6565. (Note: UMIT technicians might request to access your computer remotely, but will only do so when you call the UMIT Service Desk directly.)
Thank you.
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