IT News

Multi-Factor Authentication (MFA)

Important Tips & Resources

At a glance:

University of Miami Information Technology (UMIT) implemented an important security feature called Multi-Factor Authentication (MFA). With MFA, you have another authentication factor (e.g., mobile phone or tablet), in addition to your CaneID credentials, which is far more secure than your username and password alone. Since cybercriminals don't have physical access to these devices while attempting to compromise your account, your information is secure.

In order to facilitate a seamless authentication process with Duo MFA, below are a few important tips and resources:

Traveling with MFA is easy!

If you are traveling outside the country, and/or don't have access to an Internet connection and/or phone service, you can still use MFA. If you don't have Internet, you can elect to receive an SMS text to verify your authenticity. If you don't have phone service, you can select the key symbol on the mobile app screen and generate a passcode. View our MFA traveling tips guide for more details.

MFA works with or without a smartphone.

Register two devices with MFA.
  • It is recommended that you register two devices, for example, both a smartphone and a tablet. That way, if you don't have your smartphone on you, you will still be able to access protected systems using your secondary device.
  • For step-by-step instructions, review our adding a new device guide.

Learn more about MFA:

Review all MFA documentation at:

Have questions? Get answers:

For answers to common questions and troubleshooting support, please review MFA's frequently asked questions.

Who to contact:

If you have any questions about MFA, please contact the IT Service Desk at: 305-284-6565 or