University of Miami Information Technology (UMIT) implemented an important security feature called Multi-Factor Authentication (MFA). With MFA, you have another authentication factor (e.g., mobile phone or tablet), in addition to your CaneID credentials, which is far more secure than your username and password alone. Since cybercriminals don't have physical access to these devices while attempting to compromise your account, your information is secure.
In order to facilitate a seamless authentication process with Duo MFA, below are a few important tips and resources:
If you are traveling outside the country, and/or don't have access to an Internet connection and/or phone service, you can still use MFA. If you don't have Internet, you can elect to receive an SMS text to verify your authenticity. If you don't have phone service, you can select the key symbol on the mobile app screen and generate a passcode. View our MFA traveling tips guide for more details.
Review all MFA documentation at: miami.edu/mfa.
For answers to common questions and troubleshooting support, please review MFA's frequently asked questions.
If you have any questions about MFA, please contact the IT Service Desk at: 305-284-6565 or help@miami.edu.
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