Step 1: Download the app.
Download and install the Microsoft Authenticator app on your mobile device from the Apple App store and/or Google Play store.
Using the Microsoft Authenticator app, you can easily verify your University of Miami login.
The University of Miami is planning to transition multi-factor authentication (MFA) services from Duo to Microsoft Authenticator. Microsoft Authenticator is deeply integrated within the broader Microsoft ecosystem, offering a seamless authentication experience across countless applications and platforms. Information regarding self-enrollment is coming soon—stay tuned for more details!
We have analyzed your feedback from a variety of sources, and recognized the opportunity to improve the functionality of our multi-factor authentication (MFA) system, Duo. As a result, we are planning to switch to Microsoft Authenticator. Enrolling in Microsoft Authenticator will ensure a smooth transition to the new MFA service and uninterrupted access to the University of Miami systems you access. Microsoft Authenticator not only enhances security, but also simplifies access management for our organization—a crucial aspect of our continued growth. Microsoft Authenticator works by requiring two or more of the following authentication methods:
Overview
All about the transition from Duo to Microsoft Authenticator.
Step 1: Download the app.
Download and install the Microsoft Authenticator app on your mobile device from the Apple App store and/or Google Play store.
Using the Microsoft Authenticator app, you can easily verify your University of Miami login.
Step 2: Enroll your device(s).
Follow our enrollment instructions to set up your University of Miami CaneID account with Microsoft Authenticator for the first time:
Step 3: Review tip sheets.
Get to know how to use Microsoft Authenticator by following the University of Miami's step-by-step tip sheets, including different ways to verify your login and more:
Tip sheets coming soon!
With Microsoft Authenticator at the University of Miami, you can use the following authentication methods: (1) the Microsoft Authenticator app* to enter the code provided on the login page, and/or (2) a physical hardware token to generate a code. *Note: The Microsoft Authenticator app is the recommended option, as it works well over WiFi as well as mobile connections.Available Authentication Methods
Once you've enrolled using the Microsoft Authenticator app, you will enter the number shown on the screen in the app to verify your identity. Full details are included within the enrollment guide.
An MFA hardware token—or "fob"—is a piece of hardware that is used to authenticate when a person is not using a phone to authenticate on the MFA service. The token is a small, battery-powered device that is usually attached to your keychain. Pressing a button on the token will display a code on the built-in display. No one is required to have an MFA token, and most people will not want (or need) a token. Only in special cases (when a phone cannot be used for MFA) should a token be used. (Note: Using a phone (mobile and/or tablet) is the preferred way to use MFA for greater security, having one fewer "thing" to keep track of, battery life, etc.; therefore, only in limited cases will a token be needed or required.) MFA tokens are issued via walk-in centers located on each UM campus*. To be issued a token, a person needs to visit a location and provide identification. In some cases, tokens will also be issued to IT departmental partners who can distribute to their colleagues. If you would like to add an MFA token as an additional authentication method, please visit one of the convenient locations listed below and an IT specialist will enroll the token in your Microsoft Authenticator account:
Multi-factor authentication (MFA) adds a step to the login process and requires you to prove your identity after entering a CaneID and password by responding to a prompt to enter a passcode using a mobile device, tablet, or token. MFA is required for all University of Miami CaneID users, including students, faculty, and staff. Based on University community feedback, we are planning on switching MFA services from Duo to Microsoft Authenticator. Enrolling in Microsoft Authenticator will ensure a smooth transition to the new MFA service and uninterrupted access to the University of Miami systems you access.
When self-enrollment is opened (date TBD), you should enroll your device(s) in Microsoft Authenticator.
The IT Service Desk is available 24/7 to provide technical support. Contact the IT Service Desk at 305-284-6565 or help@miami.edu.
For technical support—available 24 hours a day, 7 days a week—please contact the IT Service Desk at 305-284-6565 or help@miami.edu.
Technical Support
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