CLEAR Identity Verification for Password Reset

The University of Miami has partnered with CLEAR to offer a seamless and secure way to verify your identity for password reset.

Quick Links: Get Started - FAQs - Support

Get Started

CLEAR provides a secure way to verify your identity to reset your University of Miami password by matching your government-issued ID to your selfie. The CLEAR verification process requires a smartphone (such as an iPhone or Android) and a government-issued ID—for example: Driver's License; State or Municipal IDs; Green Cards; Work Permits; Passport.

Cards

Step 1:
Enroll in CLEAR


New to CLEAR?  Enroll in CLEAR by uploading your government-issued ID and snap a quick selfie. Once complete, future verifications will only take seconds. Used CLEAR before?  Verify in seconds with the snap of a selfie. It's that simple!

Enroll in CLEAR

Step 2:
Reset Your Password


After enrolling in CLEAR, to reset your University of Miami password using CLEAR, start the process by visiting the following Verify with CLEAR link. You will then follow CLEAR's step-by-step process to reset your password:

FAQs

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  • What is CLEAR?

    CLEAR is an identity verification solution that provides a secure way to confirm your identity.

    You likely have noticed CLEAR is used for airport security across the nation. At the University of Miami, a separate version of CLEAR—created specifically for organizations—is available to reset your password.

  • Why CLEAR?

    CLEAR started nearly 15 years ago in the most highly regulated environment—airports—and now has over 27 million members and a network of partners who trust CLEAR to make experiences safer and easier.

  • How does CLEAR help?

    Through the CLEAR verification process, we further secure the password reset process by reducing the risk of social engineering and other phishing attacks that aim to compromise sensitive personal information.

  • Does University of Miami have access to all my data in CLEAR?

    No. As part of your enrollment in CLEAR for University of Miami password reset, you will be asked to consent to share very limited information that does not include your biometrics and/or any usage history.

  • Am I required to enroll in CLEAR?

    No. Using CLEAR is an optional way for you to reset your University of Miami password.

  • Is there any cost associated with using CLEAR?

    No. CLEAR for University of Miami password reset is available for use at no cost to you.

 

Technical Support

For technical support, please contact the IT Service Desk – Coral Gables/Marine: 305-284-6565 or help@miami.edu; UHealth/MSOM: 305-243-5999 or help@med.miami.edu.

 

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