The University of Miami has partnered with CLEAR to offer a seamless and secure way to verify your identity for password reset.
CLEAR provides a secure way to verify your identity to reset your University of Miami password by matching your government-issued ID to your selfie. The CLEAR verification process requires a smartphone and a government-issued ID. First time using CLEAR at the U? Click here for step-by-step registration instructions.
Get Started
New to CLEAR? Simply upload your government-issued ID and snap a quick selfie. Once you've completed this process, future verifications will only take seconds. Used CLEAR before? Verify in seconds with the snap of a selfie.
After registering, to reset your University of Miami password using CLEAR, start the process by visiting the following Verify with CLEAR link. You will then follow CLEAR's step-by-step process to reset your password:
CLEAR is an identity verification solution that provides a secure way to confirm your identity. You likely have noticed CLEAR is used for airport security across the nation. At the University of Miami, a separate version of CLEAR—created specifically for organizations—is available to reset your password.
CLEAR started nearly 15 years ago in the most highly regulated environment—airports—and has over 30 million members* and a network of partners who trust CLEAR to make experiences safer and easier. (*Membership totals as of April 2025.) Through the CLEAR verification process, we further secure the password reset process by reducing the risk of social engineering and other phishing attacks that aim to compromise sensitive personal information.
All users with a valid government-issued photo ID and mobile phone number.
No, verification is completed within a secure Internet browser.
No. As part of your enrollment in CLEAR for University of Miami password reset, you will be asked to consent to share very limited information that does not include your biometrics and/or any usage history.
CLEAR collects and stores biometric data—specifically, a selfie—to verify an individual's identity. The personally identifiable information (PII) collected depends on the specific enrollment flow. For the University of Miami, that includes the data listed on the consent screen: basic information from a government-issued ID (eg name, date of birth) as well as phone number, email and selfie. Before any data is collected, users are clearly informed of what information is being captured and must provide explicit consent to share it. Biometric data (such as facial images used for matching) is processed and stored solely by CLEAR, not by University of Miami or any partner organization. CLEAR acts as the secure biometric controller, ensuring biometric data never touches partner systems. As a data controller, all users who enroll in CLEAR agree to CLEAR's Members Terms and Privacy Policy. Below is an example of the consent screen that every University of Miami user agrees to when registering with CLEAR:
All data collected through CLEAR is securely stored in CLEAR's cloud-based infrastructure, hosted on Amazon Web Services (AWS). As the data controller, CLEAR manages all storage, protection, and retention in accordance with its Members Terms and Privacy Policy. Users maintain full control over their information and may access or permanently delete their data at any time by contacting privacy@clearme.com or submitting a request through CLEAR's privacy portal. For University of Miami workforce use cases, no CLEAR Data is stored by University of Miami. CLEAR Members consent to share their PII to facilitate user matching by University of Miami. University of Miami does not store that PII.
CLEAR does not share or sell personal or biometric data with external vendors or government agencies. The only third-party entity involved in data handling is Amazon Web Services (AWS), which securely hosts CLEAR's systems. CLEAR only shares data with partners when a user has explicitly authorized the transfer for a specific purpose. Each partner receives only the data fields necessary for their approved and consented use case. CLEAR aims to share the minimum necessary data needed for a use case based on a partner's need. CLEAR's platform is configurable to share different PII per use case (e.g., name/DOB/address/phone # for account creation, name/DOB for password reset) and ultimately the partner may choose what data CLEAR shares with them so the partner has the opportunity to limit the data that is shared.
No. CLEAR for University of Miami password reset is available for use at no cost to you.
No, CLEAR identity proofing is not the same as CLEAR Plus, which allows you to move faster through airport security in designated CLEAR lanes.
Yes, but your experience will be as simple as snapping a selfie! As an existing CLEAR Plus Member, all you need to do is enter your phone number and snap a selfie to complete the facial verification.
I didn't receive a text to verify my phone number: My camera won't open to capture my selfie: I'm having trouble capturing my selfie: I'm having trouble capturing my Government-issued I.D: My verification (incomplete) is stuck at a dead/terminal state:
For technical support, available 24 hours a day, 7 days a week, please contact the IT Service Desk.
