IT News

Jackson Health System Cybersecurity Updates

We recently learned that Jackson Health System has blocked all external email applications and remote desktop protocol (RDP) due to the current cyberthreat. This means that UM faculty and employees working within the Jackson facilities cannot access their UM email account or use RDP to remote into a UM computer from a Jackson facility. If you need to access your UM email account while in a Jackson facility, you may do so by:

  • Using the UM VPN
  • Using the Jackson guest Wi-Fi network
  • Using your mobile cellular service

 UM did not block all external email applications, only those email services commonly associated with personal use, so there should be no disruption in accessing Jackson email’s within UM facilities. If you need IT assistance, contact help@miami.edu or call or call 305-284-6565