University of Miami Information Technology

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Gmail for Student Email Gmail for Student Email

Gmail for Student Email

Based on feedback provided by UM students in the 2023 IT client satisfaction survey, students indicated a preference for Gmail as their email system. On August 1, 2024, we transitioned student email from Outlook to Gmail.
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CaneID Self-Service CaneID Self-Service

CaneID Self-Service

Need to reset your University of Miami account password? Visit caneid.miami.edu and select "Forgot Password."
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New to UM

Students, faculty, and staff have quick access to UM systems—such as CaneID Self-Service, CaneLink, Blackboard, Workday, and many more—at their fingertips.
Access UM systems by your role >
Artificial Intelligence Tools Artificial Intelligence Tools

Artificial Intelligence Tools

Learn more about artificial intelligence (AI) tools available for use by University of Miami students, faculty, and staff.
All About AI >
IT Resources for Researchers IT Resources for Researchers

IT Resources for Researchers

Are you a researcher at the University of Miami looking for IT-related services and support? Access your research technologies resource hub.
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Wireless at the U Wireless at the U

Wireless Networks at the U

The University of Miami provides various networks, including wireless and wired, for the UM community.
Learn More About UM's Networks >
Software Software

Free Software Downloads

UMIT provides downloadable software and related services to support teaching, learning, productivity, and research. Many software products are available at no cost to the UM community.
Review Available Software Now >
phishing phishing

Don't Get Phished

Phishing is a form of fraud in which an attacker tries to learn private information (such as login credentials). The best way to combat scams is to learn what phishing looks like and how to protect yourself.
Learn How to Stay Safe Online >
LinkedIn Learning LinkedIn Learning

Online Learning

Access the University's various online learning resources to help learn business, software, technology, creative, and leadership skills to achieve personal and professional goals.
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New and Improved Features for Office 365

Learn more about Microsoft Office 365's newest features, and get more information to take full advantage of these improvements and additions.
View All O365 Updates >
IT Resources IT Resources

Collaboration and Cloud-Based Storage

Access and share files from any device! UM's collaboration and cloud-storage solutions gives you unlimited space to securely back up your data online—plus, real-time editing and permission-based settings.
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Stay Secure Online

Access security awareness articles and videos, review available services, report IT security incidences, learn about security compliance and industry best practices, and much more.
Visit the IT Security Website >

Help & Support Available 24/7

Many issues can be resolved over the phone or via email since IT Service Desk technicians have access to remote control software to perform troubleshooting on your computer.
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IT Security

Learn more about our IT cybersecurity initiatives

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WELCOME

The vision of the University of Miami's Department of Information Technology is to be the best information technology organization in higher education and healthcare; recognized for strategic leadership, innovation, and collaborative partnerships in achieving UM's academic, clinical, and research goals.
CaneID Self-Service Portal New to UM Services & Products Help & Support

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Need help?

Contact your dedicated IT support team

NEWS & ANNOUNCEMENTS

News: IT@TheU

Stay in the know by reviewing the latest information technology-related news at the University of Miami.

Phishing

Phishing Scams to Look Out For

Phishing is a form of fraud with the goal of tricking you into sharing personal information. Learn how to protect yourself from various types of scams.

VPN

Online Security Resources

Learn more about the University's recommendations for online security best practices, including including changing your password regularly and much more.

All About Email and O365 Services

Access updates for Office 365, including information about your University email and how to take advantage of O365 improvements and additions.

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IT Resources

Also of Interest

IT Alerts

Access alerts for various UM systems, including planned maintenances and emergency outages.

View the Latest Alerts

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Accounts and Security

Reset your password, connect to the network, obtain account information/access, and more.

Administrative Applications

Access enterprise applications, business tools to increase productivity, and more.

Customer Service and Support

Get support for all of your IT issues, request services, and more.

Email and Collaboration

Learn email features, share documents and ideas, build your community, and more.

Hardware

Obtain guidance on your hardware purchases and more.

Hosting

Back up you your data files, host your web site or server, and more.

Network and Voice

View our product offerings for phones, utilize video conferencing, connect to the network, and more.

Software

Review available software, from Adobe products to Microsoft's Office Suite and more.

Third Party Applications

Partner with IT for management of third party applications, such as survey tools and more.

Training

Learn how to use software, productivity tools, and more.

Web

Access available tools to enhance your web services and more.

Policies

View/download University of Miami Information Technology's policies.

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A-Z Listing

Access all services and products

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