New to UM
Faculty, staff, and students have quick access to UM systems – such as CaneLink, CaneID Self-Service, Workday, myUM, Blackboard, and many more – at their fingertips.
UMIT: Give to United Way
Did you know that every unrestricted dollar you give to the United Way is worth $2.51 of help to the community? Take a quick look at how far your contribution can really go.
Free Software Downloads
UMIT provides downloadable software and related services to support teaching, learning, productivity, and research. Many software products are available at no cost to the UM community.
Microsoft Office Training
Improve your professional skills by learning more about the Microsoft Office applications you use every day: Excel, Outlook, PowerPoint, Word, and Skype for Business.
Help & Support Available 24/7
Many issues can be resolved over the phone or via email since Service Desk technicians have access to remote control software to perform troubleshooting on your computer.
WELCOME The vision of University of Miami's Information Technology (UMIT) department is to be the best information technology organization in higher education and healthcare; recognized for strategic leadership, innovation, and collaborative partnerships in achieving the University of Miami's academic, clinical, and research goals.
Accounts & Security
Reset your CaneID password, connect to the network, obtain account information/access, and more.
Administrative Applications
Access enterprise system applications, business tools to increase productivity, and more.

Customer Service & Support
Get support for all of your IT issues, request services, and more.

Email & Collaboration
Learn email features, share documents and ideas, build your community, and more.

Obtain guidance on your hardware purchases, ensure you have the right fit to optimize your responsibilities, and more.
Back up you your data files, host your web site or server, and more.

Network & Voice
View our product offerings for phones, utilize video conferencing, connect to the network, and more.
From Adobe products to Microsoft’s Office Suite, view available software to run your device(s).

Third Party Applications
Partner with IT for management of third party software applications.

Learn how to use your software and become more productive.

Learn what is available to promote your organization and services via the web.
Policies & Procedures
View/download UMIT's policies and standard operating procedures.


New and Improved Features for Office 365

Learn more about Microsoft Office 365 features that are being added this year, and get links to additional content to help you take advantage of these improvements and additions.

Are You Using University of Miami's New VPN Yet?

UMIT has completed a virtual private network (VPN) upgrade, which provides the University community with more efficient external connectivity to resources within the UM network.

Don't Get Phished - Protect Yourself and Stop Identity Theft

Phishing is a form of fraud, in which an attacker tries to learn private information (such as login credentials) by masquerading as a reputable entity or person (usually via email).

Staying Secure is Easy! Change Your CaneID Password Online

You can help safeguard against cyber-threats by creating strong passwords and changing your password frequently. To change your CaneID password, visit:

@UMITSupport - Oct 21
UMIT is currently experiencing issues with the cloud-based storage solution Box ( -

@UMITSupport - Oct 19
RT @UMCoEDean: Improving Energy Savings Through Data Center Cooling Systems with @UMITSupport. Click here to read more:…

@UMITSupport - Oct 19
RT @univmiami: 90 years ago today, 30 days after the Great Miami Hurricane, @univmiami opened its doors for the very first time. https://t.…

@UMITSupport - Oct 21
RT @univmiami: 90 years ago today, 30 days after the Great Miami Hurricane, @univmiami opened its doors for the very first time. https://t.…