As you may know, the use of remote access tools to dial in to on-campus computers poses a potential security risk to your and the University's sensitive information. Criminals and hackers often use these access tools to steal information or to mask the activity of computers infected by malware.
In an effort to reduce these types of security risks, UMIT disabled the ability to log in to the UM network through any unsupported tools. Please click here for a full list of unsupported tools.
For more information about remote access at UM, please click here to review the University of Miami's remote access policy. If you have any questions or concerns, please contact the UMIT Service Desk at (305) 284-6565 or help@miami.edu.
Thank you.
* Important VPN Information:
The University of Miami's virtual private network (VPN), Pulse Secure, should only be used by system administrators or for remote access to University on-premise systems/servers. VPN is no longer required for off-campus access to University enterprise systems, including but not limited to: Workday; CaneLink; Microsoft Office 365/Email/Teams; Epic/UChart; Blackboard; Adobe Creative Cloud; cloud storage like Box, OneDrive, and Google Drive; and Zoom. If you are using VPN, please ensure that you are not using high-bandwidth tools, including video-streaming services like YouTube or Zoom, while connected.
If you are having trouble using the VPN, please use the following alternative link to connect: remote.med.miami.edu (instead of remote.miami.edu). For instructions, click here.
If you are uncertain about whether or not you should use VPN, or if you have any questions, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.
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