Business Operations

The Business Operations team provides guidance and administrative support to the Telecom and Information Technology community in order to use available resources in the most efficient and effective manner thereby achieving administrative excellence. Our commitment is to deliver exceptional customer service to the UMIT community by supporting the University’s DIRECCT values.

The Business Operations team is responsible for the following administrative functions:

Margarita Ortiz
UMIT Receptionist

Tel: (305) 284-3961
Email: maggie.o@miami.edu

  • Conference Room Reservations
    • Gables One Tower (GOT) 1050BA, 1050BB, 1050T, 1100H
  • Business Cards
  • Coffee/Tea Orders/Water
  • Copier Service & Supplies
  • Courier Services
  • Facilities Work Orders
  • Mailboxes
  • Office Supplies
  • Surplus
    • Surplus Property / Transfer Form
      • For UMIT's office items such as: chairs, desk, furniture, hoods, lab equipment, etc.
    • E-Waste Surplus Transfer Form
      • For any IT related equipment that needs to be sent to surplus such as: computers, workstations, servers, and/or computerized medical devices/equipment containing hard drive(s).

Adriana Diaz
Sr. Accounting Assistant

Tel: (305) 284-3061
Email: a.diaz16@miami.edu

  • Telecom
    • Purchase Orders
    • Change Orders
    • Invoices
    • Purchasing Card
    • Service Vehicle
      • Tag Renewal
      • SunPass Enrollment

Andrea Byrd
Sr. Financial Assistant

Tel: (305) 284-3713
Email: abyrd@miami.edu

  • ServiceNow Billing
  • T90’s Reports

Tanya Velez
Sr. Accounting Assistant

Tel: (305) 284-6591
Email: t.velez@miami.edu

  • Billing
    • AT&T
    • Comcast
    • Teleconferences
  • FRS Journals
    • 800 Service
    • OneNet Long Distance
    • Teleconferencing
  • ServiceNow
    • Dataports
    • Cameras
  • SPA Payments

Alina Noda
Office Supervisor

Tel: (305) 284-4565
Email: alina.noda@miami.edu

  • Information Technology
    • Purchase Orders
    • Change Orders
    • Invoices
  • Long Distance Codes
    • University Community
  • ServiceNow Billing
  • T90’s Reports

Jackie Ryan
Sr. Manager

Email: j.ryan14@miami.edu

  • UMIT Access Control
    • GOT
    • Ungar
    • Centrex
    • Mohker
  • Parking Renewal
    • Intercampus Permit
    • UM Service Vehicle
    • Telecom Service Stickers
    • Placards
  • Purchasing Card
    • Conference Registrations
    • Dues
    • Memberships
    • Subscriptions
    • Amazon Purchases
  • Consultant Cane Card Requests
  • Internal Office Relocation
  • USpace
  • Property Control Management
  • Flowers
    • UMIT Business Operations will coordinate flowers to UMIT/Telecom employees for the following occasions:
      • Sympathy, upon the death of an employee's immediate family member
      • Birth of a child
      • Illness
    • The employee's supervisor should submit an email request to umit-businessoperations@miami.edu, including the information listed below:
      • Employee name (first and last)
      • Employee home address, including zip code
      • Telephone number
      • Occasion