Eligible: Students, Faculty & Staff

Availability: 24 Hours, 7 Days

Support: Monday - Friday, 8:00 a.m. - 6:00 p.m.

AKAs: Conferencing with Zoom, Remote Meetings with Zoom, Meetings with Zoom, Video Conferencing with Zoom


UM's virtual private network (VPN) is no longer required for off-campus access to University enterprise systems, including Zoom. If you are using VPN, please ensure that you aren't using high-bandwidth tools, including video-streaming services like YouTube or Zoom, while connected.


Zoom is a video conferencing tool that combines an easy-to-use interface with exceptional video quality, offering a seamless experience for collaboration across mobile devices, desktops, and conference rooms. Zoom features include screen sharing, recording, breakout rooms, chat, adaptive streaming, and more!

Use Zoom to meet using video, voice, and screen-sharing with colleagues across the campus or around the world. With Zoom, up to 300 participants can attend via phone, computer, mobile device, or video conferencing.


  • Join anywhere, on any device: Zoom syncs with your calendar system and delivers streamlined enterprise-grade video conferencing from desktop and mobile.
  • Built-in collaboration tools: Multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting.
  • Meet securely: End-to-end encryption for all meetings, role-based user security, password protection, waiting rooms, and place attendee on hold.
  • Recording and transcripts: Record your meetings locally or to the cloud, with searchable transcripts. Click here to learn how to automatically transcribe cloud recordings.
  • Streamlined calendaring: Support scheduling or starting meetings from Outlook, Gmail, or iCal.
  • Team chat: Chat with groups, searchable history, integrated file sharing, and 10 year archive. Easily escalate into 1:1 or group calls.
  • Integration with Blackboard: Zoom integrates with Blackboard, which allows for remote teaching and learning. Learn how to use Zoom in Blackboard with this quick overview or review step-by-step instructional video tutorials.


  • No fees are charged for this service.


  • The University of Miami's enterprise license for Zoom is only compliant with academic security requirements. Zoom is available for the University of Miami's academic campus-based faculty, staff, and students, as well as faculty, students, and staff at the Miller School of Medicine (MSOM). Use of Zoom for telehealth purposes by UHealth and affiliates must be licensed separately in a HIPAA-compliant version of Zoom. Please contact UHealth IT for telehealth support.

Get It Here

  • Activate Your Account: To activate your University of Miami account, visit zoom.miami.edu and sign in using your CaneID credentials. Once you sign in, that's it—you have activated your account! If you experience any issues activating your account, please contact the UMIT Service Desk at help@miami.edu or (305) 284-6565.
  • Download the Zoom Desktop Client: You can download the latest version of Zoom at: miami.zoom.us/support/download. To learn how to download the Zoom desktop client and learn more about feature available for the University community, review the Zoom at the U Quick Start Guide.