Enterprise Voicemail Services

Eligible: Faculty & Staff

Availability: 24 Hours, 7 Days

Support: Monday - Friday. 8:00 a.m. - 6:00 p.m.

AKAs: Voicemail


Coming Soon: We are pleased to announce a new enterprise voice mail system – by Applied Voice & Speech Technologies, Inc. (AVST) – is coming soon to all University of Miami campuses! The new system will replace our legacy voice mail systems (Communité/MIC and Office 365 Voicemail*) starting in late-2018. Benefits of the new system include: consolidation in to one enterprise-wide unified voice mail, and seamless synchronization with your UM Office 365 account.

University of Miami Information Technology (UMIT) will be rolling out the changes in a phased-approach across all three UM campuses:

  • Phase 1: Coral Gables / RSMAS Campus (8- and 5- UM phone extensions)
    • Transition Date: TBD
  • Phase 2: Medical Campus (6- UM phone extensions)
    • Transition Date: TBD
  • Phase 3: Office 365 Voicemail Users
    • Transition Date: TBD


  • Faculty/Staff: All active UM faculty and staff.
  • Required: Must have UM telephone and voice line.


  • TBD


  • Access your voicemail by dialing 8-5700 from your campus phone.
  • Visit https://voicemails.miami.edu to easily access your voicemail messages online.


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