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Voicemail Service - Legacy

Eligible: Faculty & Staff

Availability: 24 Hours, 7 Days

Support: Monday - Friday, 8:00 a.m. - 6:00 p.m.

AKAs: Communite, Message Interaction Center, MIC

Description

Communité/MIC is a comprehensive, large-scale solution for unified communications, allowing users to retrieve voicemail and faxes through a personal web site or a touch-tone phone. Advanced features include follow me, presence management, call screening, rulebased call routing, and message notification. 

IMPORTANT: A new voice mail system – by Applied Voice and Speech Technologies, Inc. (AVST) – will replace our legacy voice mail systems (Communité/MIC and Office 365 Voicemail) by the end of 2018.

Restrictions

  • Required: Must have UM telephone and voice line.

Features/Benefits

  • Customize the system to meet your specific needs by creating rules to handle telephone calls, faxes, and voice messages. Set rules based on certain conditions, such as the time of day, or your availability status, forwarding a call to another number. A key feature of Communité/MIC is the telephone user interface (TUI). The interface lets you dial in and retrieve messages from any touchtone phone. 

Costs

  • Monthly Charge $10.30 - Installation Charge $10.30 (per group of 10 boxes) 

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