Virtual Private Network

Eligible: Faculty, Staff, & Students

Availability: 24 Hours, 7 Days

Support: Monday - Friday, 7:00 a.m. - 5:00 p.m.

AKAs: VPN, Pulse, Pulse Secure

Description

Important VPN Information:

The University of Miami's virtual private network (VPN), Pulse Secure, should only be used by system administrators or for remote access to University on-premise systems/servers. VPN is no longer required for off-campus access to University enterprise systems, including but not limited to: Workday; CaneLink; Microsoft Office 365/Email/Teams; Epic/UChart; Blackboard; Adobe Creative Cloud; cloud storage like Box, OneDrive, and Google Drive; and Zoom. If you are using VPN, please ensure that you are not using high-bandwidth tools, including video-streaming services like YouTube or Zoom, while connected.

If you are having trouble using the VPN, please use the following alternative link to connect: remote.med.miami.edu (instead of remote.miami.edu). For instructions, click here.

If you are uncertain about whether or not you should use VPN, or if you have any questions, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

UM's virtual private network (VPN) allows faculty, staff, students, and sponsored affiliates to securely access and connect to the University's private network from anywhere through public networks, such as a non-University Internet Service Provider (ISP) or unsecured public wireless network. Connecting to a VPN while working remotely protects sensitive information and is required when accessing certain University applications.

Restrictions

  • Faculty, Staff, and Students: Must be full time employees or students. See Get It Here for further instructions.
  • Vendors: Must be approved. See Forms section.

Costs

  • No costs are charged for this service.

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Forms

Documentation