Eligible: Students, Faculty & Staff, Alumni, Parents

Availability: 24 Hours, 7 Days

Support: Monday - Friday, 8:30 a.m. - 5:00 p.m.

AKAs: Identity Management


CaneID is a username/password authentication process that provides access to multiple University systems/services via use of one username/password. Your CaneID Password safeguards your access privileges on many UM systems and should be known only to you. Change your CaneID Password if you suspect it has been discovered or revealed to others. User Account Management manages (creates, unlocks, recreates, disables, renames, resets passwords) CaneID accounts.

Undergraduate Applicants: To check your application status, please change your temporary CaneID password (if you have not already done so), and then visit the University of Miami's applicant portal (


  • Current Students and Employees: Any user not a current student or employee, will have their account disabled after six months and deleted after 12.


  • No costs are charged for this service. 

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