Event and Conference Management Software

Description

The Event and Conference Management Software (ECMS) is a complete solution that enables clients with the need to: schedule meetings and events across the University of Miami, create seating diagrams, take registrations, and interact with attendees. ECMS also includes the University's master calendar platform.

For support, please contact the Office of Conference Services at: (305) 284-5742 or ecms@miami.edu.

ECMS is composed of five different applications:

• Event Management System (EMS): A scheduling system that enables you to coordinate meeting and room scheduling, event scheduling, and classroom scheduling (for those areas not under the Office of Classroom Management). It also provides a reporting database with real-time utilization statistics to help service providers make informed real estate and facilities decisions. Utilizing a centralized computer-based system, EMS allows administrators to successfully manage their spaces by enabling control of the ordering, communication, and billing with service providers. In addition, EMS allows for the customization of space restrictions and flexibility, enabling you to request space on the go via a mobile application.
  
  
• Social Tables: An event-management platform that lets you create seating diagrams and plan events and large meetings. Working with EMS, Social Tables allows you to plan the details of your event seating and add to the EMS event registration.
  
  
• Attend: An event management and engagement platform that helps teams manage events and interact with attendees. Attend allows for customizable event registrations and invitations and has mobile accessibility, in addition to collecting data and providing analytics. Attend also allows for registrations of events that require payment, and will provide a seamless experience and automatic journaling of funds to the proper Workday Program.
  
  
• 7 Point Solutions: This seven-point credit card payment page connects the University's secure payment gateway directly with EMS—providing a seamless payment experience for customers and automatic write back of payment transaction data for your reservations and events staff.
  
  
• Localist: This new application is currently under development, and more information will be shared with the University community in the coming months. Localist will be the University's master calendar aggregator. Event content is pulled in from EMS, Engage, and 25Live to provide a total view of what is happening at the University of Miami.

Cost

• No costs are associated with this service for setup, use, or maintenance (with the exception of credit card processing fees, where applicable).
  

Login

• ecms.miami.edu
  

Documentation

• Event Management System (EMS):
  • Tip Sheet: How to Create a Reservation for an Event Using the EMS Web App
  • EMS Desktop Client Quick Reference Guide
  • EMS Billing and Invoice Quick Reference Guide
  • Documentation Portal
  • ECMS Reservations and Payment User Guide
• Social Tables:
  • Documentation Portal
  • Social Tables FAQs
  • Floor Plan FAQs
• Attend:
  • General Information

Training

• Event Management System (EMS):
  • Desktop Client:
    
    • Video - EMS Desktop Client: Search for and Revise Existing Reservations
    • Video - EMS Desktop Client: Browse Bookings and Generate a Calendar
    • Video - EMS Desktop Client: Operational Reporting
    • Video - EMS Desktop Client: Setup and Teardown Times
    • Video - EMS Desktop Client: Dashboard and Revisions
    • Video - EMS Desktop Client: Invoicing
    • Video - EMS Desktop Client: Billing Cycle
  • Web Application:
    • Video - EMS Web Application: Overview
    • Video - EMS Web Application: Templates
    • Video - EMS Web Application: Space Only Reservation
    • Video - EMS Web Application: Space and Services Reservation
    • Video - EMS Web Application: Reservation Tasks
    • Video - EMS Web Application: Recurring Reservation Part 1
    • Video - EMS Web Application: Recurring Reservation Part 2
    • Video - EMS Web Application: Multiple Locations
  • Web Calendar:
    • Video - EMS Master Calendar
  • Payment Process:
    • Video - EMS 7-Point Solutions Invoicing-Billing

Restrictions

• ECMS:
  • Event Management System (EMS):
    • Faculty/Staff: Event management personnel and calendar administrators. For access, please contact the Office of Conference Services at: (305) 284-5742 or ecms@miami.edu.
    • Students: N/A.
  • Social Tables:
    • Faculty/Staff: Event management personnel and calendar administrators. For access, please contact the Office of Conference Services at: (305) 284-5742 or ecms@miami.edu.
    • Students: N/A.
  • Attend:
    • Faculty/Staff: Units wishing to have an account should contact the Office of Conference Services at: (305) 284-5742 or ecms@miami.edu.
    • Students: N/A.
  • 7 Point Solutions:
    • Users are provisioned as necessary when onboarding with EMS.
  • Localist:
    • Faculty/Staff: Units wishing to have an account should contact the Office of Conference Services at: (305) 284-5742 or ecms@miami.edu.
    • Students: N/A.