Contact Us
The IT Student Support Services is located in the Ungar Building, and our telephone number is (305) 284-3969. The support staff listed below can be contacted through the information below.
All requests for information, or technical feedback can be directed here.
| Carlos J. Sainz | 305-284-3565 |
| Director, Information Technology | csainz@miami.edu |
| Julie S. Potter | 305-284-3969 |
| Manager of Business Operations | jpotter@miami.edu |
| Elizabeth R. Zaldivar | 305-284-3926 |
| Student Services Administrator | ezaldivar@miami.edu |
| Terry A. Durrant | 305-284-5931 |
| Systems Administrator | tdurrant@miami.edu |
| Jamil E. Porta | 305-284-9808 |
| Desktop Support Specialist | jporta@miami.edu |
| Terry Helmers | 305-284-3849 |
| Systems Administrator | terry@miami.edu |
| Bryan Vazquez | 305-284-8889 |
| CaneNet Connection Supervisor | b.vazquez@miami.edu |
| Aaron Albert | 305-284-8887 |
| Help Desk Support Technician | a.albert@miami.edu |
| Gino Dejesus | 305-284-8887 |
| Help Desk Support Technician | g.dejesus1@miami.edu |
| Kristen Webber | 305-284-8887 |
| Help Desk Support Technician | k.webber@miami.edu |