IT Student Support Services
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All services offered by the CaneNet Connection are FREE for currently enrolled students

  • Apple Boot Camp - installation of Windows 7 operating system on a Mac
  • Data Recovery - the attempt to gather or "recover" data from a damaged or non-functional computer For PC's.
  • Data Transfer - The transfer of previously backed up data to a student's computer or external storage
  • Dell Warranty Repair - repair or replacement of Dell hardware and parts on in-warranty systems
  • Faxing Services - free faxing services for the University community
  • Gaming Console Configuration - assistance with configuration of gaming consoles to the University's network
  • Malware and Virus Removal - scanning and removal of viruses and malware from computer for improved performance and security
  • McAfee Antivirus - installation of McAfee Antivirus software to protect from virus and malware
  • Microsoft Office - installation and basic troubleshooting of the Microsoft Office suite for both Windows and Mac
  • OS Installation (Windows) - installation or reinstallation of University supported Windows operating systems
  • OS Installation (Mac) - installation or reinstallation of University Supported OS X operating systems (some restrictions apply)
  • Network Setup - configuration of computer to connect to the WirelessCanes (wireless) and CaneNet (wired) networks
  • Nursing Checklist - configuration of computer to meet the testing requirements for the School of Nursing
  • UMail Configuration - configuration of computers, tablets, and smartphones for UMail
  • UPrint Install - configuration of computers to access the UPrint wireless printing service

    Additional Services Provided

  • Adobe Reader and Flash Installation
  • Driver and Network Troubleshooting
  • General Troubleshooting
  • Reactivation of MAC Address
  • Peer to Peer Software Removal
  • Windows Activation