IT Student Support Services
labLeft_3.jpglabLeft_7.jpglabLeft_5.jpg



The staff at the CaneNet Connection provides the following services for students:

  • Data Recovery: The attempt to gather or "recover" data from a damaged or non-functional computer.
  • OS Installation: The installation or reinstallation of an Operating System (OS) such as Microsoft Windows 7, Windows Vista or XP, or Mac OSX. For PC's, Windows 7 is the operating system that is currently recommended and supported.
  • Virus/Spyware Scanning/Removal: Scanning and removing of viruses and spyware from a computer to improve the computer's performance.
  • Network Configuration: Setting up of a computer to connect to CaneNet (wired), WirelessCanes (wireless).
  • Microsoft Office Installation: The installation of Microsoft Office 2010, or Office 2012 for Mac OSX.
  • McAfee Anti-Virus: The installation of McAfee on the computer to protect it from viruses.
  • Dell Warranty Repairs: Repair or replacement of Dell hardware/parts provided that the system is under warranty through Dell.
  • Apple Warranty Repairs: Repair or replacement of Apple hardware/parts provided that the system is under warranty through Apple.
  • Free Fax Service: Free Faxing Services for the University Community.